We only stayed her for one night on a long cross-country trip and ended up getting in much later than we would have liked. When we arrived there were a group of guys smoking and hanging out around the front of the hotel. Turns out one of them was the front desk guy and he was obviously much more interested in hanging out with his friends than assisting us. Once he did, he informed us that the upgraded suite we had reserved was on the second floor and guess what - NO elevator in the place. We are able-bodied and were only there for a short stay, but needed to bring quite a bit of stuff in to re-arrange and prepare for the rest of our trip. Not a deal breaker, but irritating after such a long day on the road. When we finally got all our stuff to the room we realized it was run down, missing the coffee table in the living area and there were crumbs all over in front of the couch. By then, the front desk guy was back to hanging out with his buddies and we were so exhausted we did not want to haul our stuff to another room if we didn't absolutely have to. We checked to make sure the beds were at least clean (they were) and we went to bed. After repacking our stuff the next morning we couldn't get out of there fast enough and didn't even bother trying the breakfast. We travel extensively and this place is not a good representation of Holiday Inn Express properties and their night staff leaves something to be desired.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Holbrook, AZ!You will find our hotel convenient to many of the local historic and natural attractions. Explore Historic Route 66 nostalgia including the Wigwams, Historic Roxy Theatre, and the Holbrook & Navajo County Museum. Within a short driving distance, explore the Petrified Forest & Painted Desert. After a day of exploring, return to the hotel and take a refreshing dip in our indoor pool and hot tub. Relax in one of our comfortable guestrooms and join us in the morning for our compliementary Express Start Breakfast Bar. We are just off of I-40 exit 286, with free parking, guest laundry, modem access, & Native American Art Gallery & Gift Shop. We look forward to welcoming you soon! ... more less
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- Also Known As:
- Holiday Inn Express Holbrook - Navajo Blvd. Hotel Holbrook
- Holiday Inn Holbrook
- Holbrook Holiday Inn