We stayed here for eight days and we were underwhelmed to say the least. First, good luck finding anyone at the front desk. We arrived on Wednesday. I told them on Friday that they needed to unclog or replace the shower head because I squirted water over the top of the shower curtain when you tried to use different settings because it was plugged up with hard water deposits. And the one setting that you could use, the water did not come out right. I told them on Friday, because it was the first time I could find someone at the front desk. We left the following Thursday and it still was not fixed.
The door to the room did not close properly because the door frame was loose -- you could lift up on the door handle and the frame was come away from the wall. Since it was loose, the door did not shut unless you pulled it shut and the interior safety latch did not work right either because it did not line up properly since the door was sagging.
The pool was dirty and the hot tub did not work. Plus, they had signage saying that you could not take any food or drink into the poor area. Hmmm, Arizona, in the desert, in the summer, and you cannot take drinks to the pool area. Bad idea.
What else? Oh yeah, the side entrance was placarded both inside and outside that you needed your room key to enter. That's standard practice, no problem. But when my room key would not let me in, the clerk told me that the side door was for exit only -- so if you room is near the end of the hotel -- too bad. You have to go all the way to the main entrance to get in.
However, the maid service was nice -- they did a good job.
But despite the good maid service, I doubt we would stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.