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Best Western Green Valley: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 10 Reviews
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 6 hotels in Green Valley
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  • Hotel class: 2 of 5
  • Rooms: 108
  • Address: 111 S La Canada Dr Green Valley, AZ 85614
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Comfortable Motor Inn located adjacent to Green Valley Mall, 1 mile from Missile Museum & 20 miles from Tucson Int'l Airport. The only full service... This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $100 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Best Western Green Valley

( 3-7 of 10 )
“Bad Experience”

Best Western Green Valley

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1 of 5 stars
Fort Worth, TX
May 28, 2007
3/3 found this review helpful

I would not stay at this hotel again. My family and I stayed here because of its proximity to my mother's house (lots of out-of-town guests + small house = hotel). and I was extremely disapointed. I've stayed there before and it wasn't bad but this time was terrible. The entire hotel was not cooled so it was HOT. The hallways, the lobby, the restaurant, our room ... all were hot. Even after turning on the in-room A/C, our room never did cool adequately. The room also stank and was not clean. The hallways were dim, dirty, and stinky. Our bed was so soft that one small twitch from either my husband or I would cause it to shake. At $80/night, I would expect much better.

  • This TripAdvisor Member:
    • Liked — Proximity to family.
    • Disliked — The room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaurieKM's Summary
Date of Stay: May 2007
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 50-64
Member since: May 28, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
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Management Response
saldrich, General Manager
(Management representative)
Dec 11, 2007
Please allow me to apologize to any who have had a negative experience at the Best Western Green Valley. I would like to inform all past, present and future guests that our establishment is now under new ownership and management. Our top priority is, and will always be, your comfort.

We are taking steps to ensure that each and every one of our guests has an enjoyable experience at affordable prices. Please understand that the up-keep of our property will be done on a continuous basis starting with minor renovations and eventually ending in a fully renovated property.

We take all guests comments very seriously and it is one of the most effective ways for us to improve our service. We thank all of you who have voiced your opinions and please rest assured that we will continue to do everything we can to ensure your stay with us is as enjoyable as possible.

Sincerely,
Steve Aldrich
General Manager
Best Western Green Valley
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“OK hotel in Stepford Village”

Best Western Green Valley

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2 of 5 stars
Chicago, IL
May 18, 2007
2/2 found this review helpful

We stayed at this Best Western for two nights during a birding excursion to SE Arizona. We chose Green Valley for its proximity to Madera Canyon (we booked too late to get lodging at one of the establishments in the canyon). The door to our room had been slammed so many times the jamb was loose. The hallways were darkly lit. Cleanliness was OK, the room was quiet (there were quite few guests staying at the hotel at the time). We wanted an early breakfast before going out birding, but there was no buffet, only a sit-down breakfast at an associated in-house restaurant. The town itself seems a bizarre place, all retirees and housing developments -- it seems as though there are more golf courses than restaurants.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ejmartin's Summary
Date of Stay: May 2007
Member since: July 08, 2005
Was this review helpful? Yes No
Management Response
saldrich, General Manager
(Management representative)
Dec 11, 2007
Please allow me to apologize to any who have had a negative experience at the Best Western Green Valley. I would like to inform all past, present and future guests that our establishment is now under new ownership and management. Our top priority is, and will always be, your comfort.

We are taking steps to ensure that each and every one of our guests has an enjoyable experience at affordable prices. Please understand that the up-keep of our property will be done on a continuous basis starting with minor renovations and eventually ending in a fully renovated property.

We take all guests comments very seriously and it is one of the most effective ways for us to improve our service. We thank all of you who have voiced your opinions and please rest assured that we will continue to do everything we can to ensure your stay with us is as enjoyable as possible.

Sincerely,
Steve Aldrich
General Manager
Best Western Green Valley
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Lots of Pluses and One Huge Minus”

Best Western Green Valley

Aug 10, 2006
5/5 found this review helpful

If my wife and I were to rate the Best Western in Green Valley for only our room and the adjoining accommodations, I suspect that we would give it a five-star review. Though the motel is slightly off the "beaten path" (as opposed to all the other hotels/motels in the area which are located adjacent to the I-19 freeway), it is, as others have said, in a quiet neighborhood and thus quite pleasant.

The rooms were excellent, the indoor decor appealing, and the front-desk staff always pleasant (though one young male worker did not know much about the area and to a simple question about directions suggested that we talk to some "old time resident" if we wanted to know our "how to go" answer. He did not, however, suggest where we might find one of these persons). Neither of us are swimmers but the pool looked inviting and welcoming on a hot afternoon of outdoor activities.

The motel fails, however, in one striking way: For whatever reason, the owners have, rather miserably, decided to allow a non-affiliated restaurant to serve as the only place for its guests to get a much-needed breakfast in the morning. We expected to have to go out in the evenings, and we did, but we were floored to find that it was impossible to even find a piece of toast or a glass of orange juice unless one were will to pay up to $8.50 or more for it at what purports to be a French-chef-run locale. The result was that we found ourselves during the three days that we stayed at the Best Western driving each morning to the local McDonalds about a mile or so away to grab something filling.

Another reviewer has already noted that nearly every Best Western in the country now serves some kind of complimentary breakfast. Some are, of course, better than others, but this must be the only member of the chain in the United States that consciously chooses to offer absolutely nothing. That fact would have to rate them a "Zero" if that low a score was possible. So would we stay there again? Probably not. The rooms costs were as high or higher than a comparable room in Tucson and, as a result, I think we would opt for the newer Baymont or somewhere else where it wasn't necessary to get dressed to go eat in the mornings.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BigP's Summary
Date of Stay: August 2006
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 65+
Member since: March 14, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
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Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Rooms need attention”

Best Western Green Valley

Apr 4, 2006
1/1 found this review helpful

This motel is located in a very quiet, retirement community area. We definetly felt very safe there and enjoyed the peace and quiet. The motel seemed to serve a more higher class crowd. The restaurant served pricey cuisine and recommended reservations. There was no breakfast. It is not geared for average families with children. The pool was large and the hot tub was very nice and one of the largest ones we have ever been in. It was great to relax in under the stars.
Our room could have used some attention. The door had to be slammed hard twice before it would close. The threshold strip to the bathroom was pulling up and would catch on your socks. The coffeepot really needed to be replaced as it was extremely slow and took about 30 min. to make coffee. The ref. made a strange noise, so we unplugged it.
Overall, for such a nice neighborhood, and having such a fancy restaurant on the premises we expected better rooms. We also had requested a room by the pool, but were given an outside room. We have received much better lodging elsewhere for the price we paid.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUSKERTRAVELER's Summary
Date of Stay: March 2006
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
An amazing honeymoon, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Back again! (See Oct 2004)”

Best Western Green Valley

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4 of 5 stars
Denver, CO
Sep 27, 2005
7/7 found this review helpful

We've stayed here at least 4-5 times in the past two years and have yet to run into a problem. A basic hotel that is always clean, quiet and affordable. The pool is always a hit with the kids.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smetlogik's Summary
Date of Stay: August 2005
Member since: March 07, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $100 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Best Western Green Valley

( 3-7 of 10 )
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Best Western Green Valley Also Known As

Address: 111 S La Canada Dr, Green Valley, AZ 85614