This hotel is an absolute nightmare. As a former employee i would not advise anyone to stay here. First of all the owners of the hotel are greedy and don't care about guest or their employees. They underpay and overwork each and every person. I choose to leave after i was told to set up for an Easter brunch. What they gave me was nothing they promised the guests and i was left to explain that they were misinformed. And that was just a daily issue with them, never having what they promised. Also they have accounts with trucking companies and the place is basically a truck stop with stinky weird men everywhere. When i choose to leave my son who is 2 years old had to have surgery and I had no insurance and was applying for government assistance to pay for his surgery. Many times my case worker called, emailed and faxed to have them verify i was no longer working there and they never did. I even went and sat in the lobby for the manger to fill out the form and no one ever did. I now have medical bills up to my ears because they could not answer the phone or fax back a paper that said i was no longer working there. Now back to the treatment of guests. First of all do not drink the water in the lobby, its filled with the sink from the bathroom. Second issues with bed bugs are never really addressed they don't even replace the mattresses. The internet never works, and guests always complain about foul smelling rooms. I have worked in the hospitality industry since i was 16 years old and i can tell you there is not one thing hospitable about this dump. So unless you want to drink sink water, itch from bed bugs, and treated like crap then this is the place for you. Its also riddled with meth addicts.
- Official Description (provided by the hotel):
- When you Visit Goodyear/Phoenix, please visit the Quality Inn and Suites. ... more less
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- Also Known As:
- Goodyear Quality Inn
- Quality Inn Goodyear