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“Good Quality Inn” 4 of 5 stars
Review of Quality Inn & Suites Goodyear

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Quality Inn & Suites Goodyear
2.0 of 5 Hotel   |   950 N Dysart Road, Goodyear, AZ 85338   |  
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Ranked #3 of 9 hotels in Goodyear
Cheyenne, Wyoming
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
“Good Quality Inn”
4 of 5 stars Reviewed April 4, 2013

I chose this location because it's 15-20 minutes to either the Goodyear Ballpark or Camelback Ranch Ballpark. This area along Dysart has many restaurants, malls, and both a Walmart and Sam's Club nearby. I missed the turn-in to the motel the first time; it's located right behind a Black Bear Diner and the cars parked at the diner fooled me. Check in went smoothly (pat on the back for Cathy). Rooms are outside entry. Mine was on the I-10 side however it was pretty quiet because there are no windows on that side and the beds are located toward the center of the complex. Pool, grounds and laundry facility are located in the center of the complex. The room was not immense but certainly large enough. Room was clean and everything worked properly. Cold A/C from a quiet unit. Room has a safe which appears on your bill. I think there was an elevator in the lobby but my room wasn't that close so hauled luggage up the outside stairwell. Breakfast was the worst I experienced during my two week trip but that wasn't so bad because that Black Bear Diner is only 50 feet from the front door and they serve a real breakfast. I booked this room early before they jacked the rates up for spring training so I consider it a bargain due to the location.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, May 21, 2013
Dear Customer ,

Thank you so much for your candid review!

We are very happy to know that your stay was excellent and that our service and rooms were as good as our reviews say they are :)

We hope to see you as a regular guest and we hope that we are your first hotel of choice when you are staying in goodyear!

Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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112 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 3, 2013

I don't normally take the time out to write a review, but I feel that I must speak up about the excellent service I had while during my stay at the Quality Inn & Suites in Goodyear, AZ. The rooms were spacious, nice and clean... Great job house-keeping team, I had not one complaint, you guys are awesome... And the breakfast buffet, which was included with stay, was great. The food was always nice and hot, and the hostess was always very polite, and helpful. Finally, I would like to especially acknowledge a couple of staff members, Nash and Amy, who made my stay even more enjoyable. These two employees work at the front desk, and I found them to be very warm, friendly and professional. I really appreciated the warm welcome I received from Nash, Amy and all the other employees I came in contact with. I hope they get an acknowledgement for a job well done, and for excellent customer service. Whenever I'm in the area this will always be my favorite place to stay... You're the best!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, May 21, 2013
Dear Guest,

Thank you so much for your kind words. Its review's like yours that help us exceed in customer satisfaction. We hope to see you as a regular guest whenever you are in AZ,

Thank you for pointing out our staff's hard work !
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Lincolnshire, UK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 1, 2013

Stopped at the hotel for 4nights in March . All public area's of the hotel are kept very clean ,pool was cleaned each morning.
Our room was on the ground floor and very clean ,only slight issue was the fridge was noisy and so was the air con unit ,but it wasn't so bad we couldn't sleep.
Free breakfast was a bonus and perfectly adequate (toast,waffles,scrambled eggs etc)and the breakfast room was again kept very clean.

Staff are mostly very helpful , we had a issue with various amounts being "held"on our debit card which shouldn't have happened.. but Jay,Dave and Nash worked hard to resolve this as quickly as possible and we got there in the end.

Hotel is in a good location with plenty of restaurants and shops nearby..

Overall its a nice hotel,that offers everything we need

We will back next year (but paying cash !!)..

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, May 21, 2013
Our guests comfort and quality are our first priority, and if we failed to deliver that to you our team apologizes. Our goal is to make sure your experience at our hotel is full of great customer service and clean rooms!
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
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Huntersville, North Carolina
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2013

Room was clean and fresh, breakfast was adequate, price is good, location is excellent. Staff was very friendly and responsive. Pool and hot tub are very clean. Grounds are clean.
Typical noisy AC / Heat unit - but that's expected in most motels of this price range.
All in all a very good value.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, March 28, 2013
Dear Valuable guest ! Thank you so much for taking the time to leave us such a awesome candid review and for recognizing all of our staff's hard work and dedication in getting a 4 star review . We are very happy and feel greatly satisfied in knowing our hard work is paying off.! We hope to see you again soon
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Texas City, Texas
1 review
5 of 5 stars Reviewed March 25, 2013

I was in town due to a business! I book this room based on the reviews I read! First of all the front desk agent Cathy was very kind, professional and extremely helpful. Honestly I felt like the rooms were a just OK , the price was kind of high , however the customer service I was given was well worth the money spent! Its very hard to find a place where the customer service is excellent. Great stay overall if in town again, I will go back!

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, March 28, 2013
Dear Customer ,

Thank you so much for your candid review!

We are very happy to know that your stay was excellent and that our service and rooms were as good as our reviews say they are :)

We hope to see you as a regular guest and we hope that we are your first hotel of choice when you are staying in goodyear!

Guest relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange, California
1 review
5 of 5 stars Reviewed March 25, 2013

Needed a place to stay last minute thing. Looked for a hotel that was not to expensive for just one night stay. Booked online. Hotel was clean, quiet, and had a great complimentary breakfast. would request this hotel to anyone. Great freeway access, close to restaurant's and gas. Nash helped us out.

Room Tip: rooms on the south side are quieter
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, March 28, 2013
Dear Valued Customer,

Thank you so much for your 5 star review.

We are so glad we were your hotel of choice even if it was a last minute booking. We are very proud of our hotel and staff and its great to know that your stay was pleasant while you were here.

We hope to see you again as a regular customer !

Thank you !!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradley
Top Contributor
154 reviews 154 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 21, 2013

We needed a place to stay that was near our Grandson's home in Goodyear and found the Quality Inn & Suites. There was a Black Bear Diner in the same parking lot and also an on-site cocktail lounge so we were happy. The professionalism and courteous treatment from the employees (kudos to the bartender, especially) was wonderful and the room was neat and clean. We'll definitely stay there again on our next trip to see our Grandson.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay P, Guest Relations Manager at Quality Inn & Suites Goodyear, responded to this review, March 28, 2013
Dear K.B

Thank you for your candid review! we are so glad to know you enjoyed your stay and the amenities we have on site such as Big bear cafe, On site bar and much more! along with our clean and comfy rooms :)

We would love to see you as a regular guest and we are very happy that you were satisfied with your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn & Suites Goodyear

Also Known As:
Goodyear Quality Inn
Quality Inn Goodyear
Address: 950 N Dysart Road, Goodyear, AZ 85338
Phone Number:
Location: United States > Arizona > Goodyear
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Goodyear
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Goodyear 2*
Official Description (provided by the hotel):
When you Visit Goodyear/Phoenix, please visit the Quality Inn and Suites. ... more   less 
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