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Hampton Inn & Suites Phoenix Glendale - Westgate: Traveler Reviews

2.5 of 5
6630 N 95th Avenue, Glendale, AZ 85305
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Hampton Inn & Suites Phoenix Glendale - Westgate
Ranked #5 of 14 hotels in Glendale
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99 reviews from our community

    Trip type
Traveler rating
    57
    29
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    2
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Date Rating
Usa, Japan
1 review
2 helpful votes 2 helpful votes
“Just perfect!! Book it now - IF you can get in...”
5 of 5 stars Reviewed March 13, 2013

I'm very detail oriented, and notice everything....this hotel is simply "the hotel" in the area! Perfect walking location to trendy Westgate district and they even helped me get Coyote tickets. The hotel itself is immaculate, luxurious, beatifully decorated and in pristine condition. Over the top service & property!! It's apparent it is extremely well-run, professional yet warm staff. Most importantly, you got a sense that the employees, really wanted to be there and are fully engaged & positive...this shows! Many hotels I've visited struggle with having that "feel" at their hotel. This Westgate/Glendale hotel should be an example to model from, for other Hampton Inn's. Every single staff member I came into contact with, on ALL SHIFTS, emulated class, confidence, professionalism, warmth and these are people that I wanted to talk to! They are fresh and upbeat whether it is after midnight or first thing in the morning, weekend or weekday. This leadership starts at the top and trickles throughout the staff. I realize Hampton is considered a value brand, but my experience was that of an upscale luxury hotel. Not being from Arizona, it's very easy to get to from the freeway. Would I return to this hotel? Without a doubt, and without hesitation, YES!! They are the best of the best.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask whitesand50266 about Hampton Inn & Suites Phoenix Glendale - Westgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis K, General Manager at Hampton Inn & Suites Phoenix Glendale - Westgate, responded to this review
March 20, 2013
Dear Valued Guest,

Thank you for taking the time to post your comments regarding your recent stay with us. We sincerely appreciate any feedback we receive from all of our guests, and enjoy celebrating positive feedback such as yours. Having received 8 consecutive outstanding scores on our Hampton brand Quality Assurance inspections; as well as 2 consecutive finishes in the top 10% of the brand, we really do pride ourselves in great customer service. Your comments have also provided us with a great opportunity to review with the team, so that they can see that what we do on daily basis makes a difference.
Thank you again for your comments and please do not hesitate to contact me if I can be of additional assistance, now or in the future. I can be reached by phone at 623-271-7771.

Travis Kuhlman
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“A nice Hampton Inn”
4 of 5 stars Reviewed March 5, 2013

This hotel is located right on the 101 in Glendale AZ. It is also very close to Jobbing.com Arena and the University of Phoenix Stadium. The new Tanger Outlet Mall is right next door as is the Westgate Mall.

The hotel still looks newer even though it is several years old now. The pool is an outdoor pool and is kept at an average temperature. It is a good size pool with a hot tub.

There is ample parking and the staff has always been very nice and professional. Some staff have been there long enough to remember repeat customers and where they are from.

There is a free continental breakfast which has always been nice, well stocked, and the hours of service are fine. Coffee, hot chocolate, and tea have been available 24 hours as well as some fruit. This is a very nice touch.

The rooms are average size, but always clean and nice beds, exactly what I expect at a Hampton Inn and Suites. There are flat screen TV's and benches at the foot of the beds for putting on shoes or placing your luggage.The rooms are far more quiet than other places I have stayed which is nice. The carpet in the rooms and halls are still okay, but I would think in a couple years will need to be replaced. The cleaning staff does a good job of keeping up on things.

The only complaints I have are these. First, the rewards program is terrible. It takes sooooo many stays to earn enough credit for a free night. I have stayed here (and other Hampton Inns) a lot and I'm not even close to a free night.

Second, upon check in other hotel chains give members a few perks like bottles of water, snacks, fresh cookies and the like. This hotel does not. Every once in a while they put out a few warm cookies in the lobby, but not very often and they disappear quickly!

Overall, this is a nice place. If you are looking for a step up try the Holiday Inn Express or even the Renaissance Hotel which is the nicest in the area.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Williams, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Perfect stay!”
5 of 5 stars Reviewed February 25, 2013

I consider myself to be a very picky traveler and have stayed at this hotel several times because they never disappoint! It irks me to see so many people complain about ridiculous things!!! This hotel is immaculate, beautifully decorated, comfortable, quiet and convenient. The staff is always professional, friendly and strives to meet your every need. Breakfast is amazing and FREE!!! The staff in breakfast is always running around keeping everything full and clean. I am very impressed with this hotel, so much so that I am staying there again tonight!!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAURELDALE
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Just one night but a great place”
5 of 5 stars Reviewed February 25, 2013

I only stayed here one night for business but had a great stay. Very nice location, the Arizona Cardinals and the Phoenix Coyotes play within easy walking distance. Plenty of food and entertainment options, small outlet mall also nearby, would love to have been able to spend more time here

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Tennessee
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“Very clean!”
4 of 5 stars Reviewed February 19, 2013

The check in was quick and they actually read my room request and had connecting rooms for us. Our rooms were very clean. The hotel is located close to shopping, restaurants, and the hockey and football arenas. Breakfast was typical for the hotel line.

Room Tip: Our rooms were on the interstate side of the hotel, but noise was not a problem.
See more room tips
  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hampton Inn & Suites Phoenix Glendale - Westgate

Also Known As:
Hampton Inn & Suites Phoenix Glendale - Westgate Hotel Glendale
Hampton Inn & Suites Phoenix Glendale - Westgate Hotel
Hampton Inn And Suites Phoenix Glendale - Westgate
Hampton Inn Glendale
Glendale Hampton Inn
Address: 6630 N 95th Avenue, Glendale, AZ 85305
Phone Number:
Region: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Glendale
#4 Business Hotels in Glendale
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Glendale/Westgate is located right next to the University of Phoenix Stadium (home of the Arizona Cardinals) and Jobing.com Arena (home of the Phoenix Coyotes and Arizona Sting) as its backdrop, Westgate features trendy restaurants and lounges as well as unique shops, concerts and sporting events. Our hotel in Glendale, AZ also puts you in reach of the Major League Baseball Spring Training grounds, Phoenix International Raceway, Luke Air Force Base and much more! ... more   less 
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