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“Great customer service” 4 of 5 stars
Review of SpringHill Suites Phoenix Glendale/Peoria

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SpringHill Suites Phoenix Glendale/Peoria
3.0 of 5 Hotel   |   7810 West Bell Road, Glendale, AZ 85308   |  
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Ranked #9 of 15 Hotels in Glendale
Glendora, California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great customer service”
4 of 5 stars Reviewed December 31, 2012

Stayed at this hotel while on business. Arrived late PM and departed early AM. Room was very clean with nice decor, not new but not old. The staff were extremely friendly both the night shift and the morning shift. Would definitely stay there next time I travel to the area.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
    48
    40
    20
    8
    3
See reviews for
38
32
6
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Albuquerque, New Mexico
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 25, 2012

Attentive and polite staff. Great breakfast. Very clean. No hidden resort fees or charges. This is close to a large mall and shopping centers. Traffic can be quite heavy on weekends. Surprisingly quiet considering its proximity to the 101 Loop.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 9, 2012 via mobile

The staff goes out of their way to make you comfortable and the rooms are very clean and quiet and for $75/night it is a great value. The complimentary full breakfast is pretty good and offers some healthy options too. Located next to a mall, grocery store, and a Trader Joe's it is the perfect location and we will stay here again and recommend it to our friends.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenside, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

Great facility. Nice breakfast, quiet and clean fitness center. Excellent housekeeping and front desk staff. Very convenient to stores and restaurants. Over all I would go back if the opportunity arose.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NewYork and Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2012

I have been coming to this hotel for about 5 years now, three times a year or more. Front desk is always friendly and welcoming, attune to your personal needs. Rooms are very clean with free internet, mini-kitchen, big screen tv, sofa bed, desk and large bath and dressing area. The mattress is one of the best and I travel often for business. Security is good, considering the fact that at times I travel alone. There is a hearty hot/continental breakfast which is replenished often. Coffee and tea served all day as well as a coffee maker in your room. Parking is plentiful and the location is extremely convenient; right off the 101 surrounded by restaurants, shopping and sporting venues.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 3, 2012

Nothing special, but lived up to the chain's standards.

Very good breakfast, fast free wi-fi.

A few minor nitpicks:

Apparently there are no king beds in the hotel, just double queens.

When I arrived in the room, for some reason the floor lamp was not plugged in, so when I turned on the light switch, there were no lights. I had to fumble around in the dark for a minute to find the switch for a desk lamp.

The suite had two TVs. The one in the sitting area was bolted to the dresser, and I couldn't rotate the TV far enough to watch it while sitting at the desk. I had to move the entire dresser

There was a lot of street construction going on around the hotel, so it was a bit difficult to get in/out of there.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tucson, Arizona
Top Contributor
84 reviews 84 reviews
31 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 31, 2012

This hotel is totally non-smoking, which was a big plus for us! Each suite is like a small apartment, with separate bedroom, living area and bathroom. One side of the living area has a microwave, mini-fridge, sink, and free coffeemaker. Great HD large screen TV with HBO and about 50 channels. Outdoor pool and hot tub are small and intimate. Free parking right out front. Lots of restaurants within walking distance. MLB spring training facility about 1/4 mile away. I highly recommend it.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Phoenix Glendale/Peoria

Address: 7810 West Bell Road, Glendale, AZ 85308
Location: United States > Arizona > Central Arizona > Glendale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Glendale
#5 Family Hotel in Glendale
#8 Business Hotel in Glendale
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Glendale/Peoria 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Phoenix Glendale/Peoria Hotel Glendale
Springhill Suites Glendale

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