This is a great hotel, front desk staff were very nice and accommodating, the rooms are very clean and equipped. The daily cleaning is very good, everything is left where you put it, the beds made properly and bathroom cleaned and toiletries restocked. I ordered food from a recommended restaurant that had a menu in our room, the food was terrible food and items missing, called the restaurant and was told they would send the missing items. By the time the items arrived such as cutlery the food was cold full or grease and disgusting, I sent the food back when they brought the missing items and requested for the food to be taken off my bill, the next day I checked with the front desk to ensure the amount was taken off the bill and it was not, when the manager over heard me explaining the situation to the front desk he immediately asked if he could be of some assistance, took my name, cell number and told me that he would contact the restaurant. Within a couple of hours I was called back and told that the entire amount was taken off my bill for the trouble and the restaurant wanted to offer us two complimentary main courses to be enjoyed at a later time. We were booked for the week at this location and we were pleased with the entire stay. Extremely professional staff, EXCELLENT breakfast and clean room and overall facility. Would highly recommend to anyone!
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona Within walking distance of the Westgate City Center, Jobing.com Arena & the University of Phoenix/Cardinals Stadium, enjoy easy access to downtown Phoenix & Glendale attractions. Leisure travelers can enjoy staying at our Glendale, AZ hotel near Phoenix while they experience the area attractions. Sports lovers can watch the Arizona Cardinals, Arizona Diamondbacks, Phoenix Suns or Phoenix Coyotes, or they can watch a NASCAR race at the Phoenix International Raceway. Westgate City Center, across the street from our hotel, offers great shopping, dining and entertainment options. Families can enjoy exploring historic downtown Glendale, the Wildlife World Zoo. With convenient access to businesses such as Coca Cola, Kroger's, Honeywell, Charles Schwab & Merrill Lynch. Just a short drive from Luke Air Force Base, our hotel is perfect for travelers who plan to attend meetings in Glendale or Phoenix. Business amenities also include a Boardroom, Business Center & Complimentary Wired & Wireless High Speed Internet Access. During your stay at the Holiday Inn Express Hotel in Phoenix-Glendale, Arizona, enjoy a swim in our Resort style Outdoor Pool & Whirlpool or work out in the Fitness Center. Enjoy a 'Smart Start' hot breakfast buffet daily. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel And Suites Phoenix-Glendale
- Holiday Inn Glendale
- Glendale Holiday Inn