My husband had stayed at the Gadsden as a teenager well over 40 years ago and has wanted to go back for some time. I had planned a 2 night stay in Tombstone but because of his desire I made a reservation at the Gadsden for our second night & hoped not to have a ghostly encounter. Upon checking in we were told we could park in the "secure" parking lot behind the hotel. I'm still not quite sure what made it so secure. My heart sank when I saw the back of the hotel and left me with a sick feeling about what the inside of those rooms must look like. It was interesting taking the manually operator controlled elevator to our floor. I love historic places and things and that was quite a unique experience in this day. However, as soon as the doors opened to the third floor where our room was located, that sick feeling got even stronger. The waiting area in front of the elevator was drab & had old mismatched dirty looking furniture. As we started walking down the long dark & dingy hallway to our room (#331), it was all I could do not to turn around and run out. The tile looks like the original from early in the last century. It was dirty, cracked and chipped in some places and the smell was not pleasant. Unfortunately, my hope of a lovely, clean room being on the other side of the door was dashed. The king sized bed was old, creaky and hard. The bedspread which I immediately removed from the bed, was worn, torn and very old. The sheets were old, thin and mismatched. The mini blinds were bent and didn't close all the way. The drapes were worn and torn as well and one set didn't close all the way over the blinds that didn't close all the way so there was not total privacy on that side. The window that had the a/c unit in it was very drafty and cold air constantly came through. The windows had paint and or putty smeared all over them and the window ledges looked like someone just painted over all the chips and cracks. The refrigerator was dirty and not very cold. (there is a minimum temperature at which cold food should be stored if anyone should need to use the refrigerator) The shower head and the cold water faucet of the sink leaked constantly. The medicine cabinet door did not close without great effort. The toilet was so close to the wall and sink that one had to carefully manuever oneself onto it & it felt claustrophobic to use. The bathtub was stained and had a big black worn area near the drain. The sink handles were mismatched. It just looked and felt so unclean that we decided we would rough it and not shower until we got back to our own home that night. The carpet was a hideous mix of colors and patterns. To escape the room for awhile we went down to the restaurant for dinner. There was a long wait for our server to make it to our table and she was not very friendly. Part of my dish came with mashed potatoes. I can say without a doubt they were the worst I have ever had. To begin with they were instant potatoes but somehow they tasted almost doughy which totally baffled me that instant potatoes could taste & have a texture like that. After 3 bites I gave up on them. My husband had mexican food and his was not so good either. We commented to the server about the problems to which she replied they'd been getting new products in lately. No concern or offer to deduct part of the cost of the meal. We tried to make light of the whole situation and laughed about this "adventure" but decided breakfast the next morning would wait until we got back to Tombstone. Thankfully we had no ghostly encounters. The bed was SO uncomfortable even a sleep aid didn't bring on sleep. After a night of tossing and turning and waking up in pain, the last time was about 3 a.m. We decided we could not take it anymore, packed up, called security & requested the elevator be brought to our floor. The security officer brought it up and was very unfriendly not responding to our smile or "good morning". Getting off at the lobby, I thanked him to which there was no reply. He came and sat back at the front desk while we waited for the clerk to come back from wherever she was. The clerk was nice enough but never even asked how our stay was or if there was a problem. We travel a lot & have stayed at top resort hotels to small independent motels and upon checking out are always asked how our stay was and if everything was to our satisfaction. Maybe at this hotel, they've learned it's best not to ask. I love old and historic places, but I also like to stay in places that are clean, safe & in good repair. We couldn't get out of there fast enough. The proprietor of the small motel in Tombstone had told us that we were more than welcome to stay another night. After seeing our room at the Gadsden we would have gone back and taken him up on his offer if we hadn't been too tired to drive all the way back that night. We paid the same price there for a clean, comfortable room with people that care about their reputation as well as the comfort and safety of their clientele. Take heed Gadsden, that is a valuable asset to have. Sadly, my husbands youthful memory of a grand hotel were replaced with thoughts of it now being what he calls a fleabag which was a bit nicer than my word for it. It was such a disappointment after seeing how beautiful and grand the lobby was. It was very misleading. If the owners/management can't afford or don't want to complete the restoration of the rest of the hotel rooms, they should do travelers a favor and NOT rent them out in the condition they are now. I have to wonder if the fire marshall, building & health inspectors have approved the whole hotel for public use. I will be inquiring to AAA as to why they would give a rating to a place like this.
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- Also Known As:
- Gadsden Hotel Douglas