Recent meal here with visiting relative. I hate having to apologize for my poor choices in picking restaurants in my own area. It had been awhile since our last visit, well apparently too long. Dined early on a slow Thursday evening. The place is 1/3 full - why seat us beside the drink-service area? The waitstaff was friendly but not very service oriented. Food was not very good, menu is a slightly expanded version of bar appetizers. Deep fried shrimp dinner was abysmal, breaded shrimp straight out of the grocery store freezer section, limp, barely deep fried sweet potatoes. Accompanying side salad had some nice touches but on a base of romaine 'parts' normally discarded. Chicken fajita dinner was simply an embarrassment to the tex-mex/southwest food culture of Arizona. The only thing that saved this from a terrible rated review was the 'el cubano' sandwich. Somewhat resembled a cuba sandwich and had a tasty coleslaw side, only cost $8, it's saving grace. Should you really have to ask three times for extra pico de gallo? If a restaurants table placard advertises 'craft beer' why would the server offer domestic crap drafts? BTW - Anyone who questions ordering 'shrimp' in the middle of the desert should know that A) some the the nations best pond produced shrimps are raised locally, B) Puerto Penesco shrimp is harvested wild from the sea only four hours from this locale.
The patio looked cool, the happy hour looked as inexpensive as a dozen other places, the owners need some Gordon Ramsey face time. My advice would be keep the bar, turn the other space into something more useful than the subpar 'restaurant' it masquerades as. Too many other great, inventive, engaging options in the Phoenix Metro area for me to recommend dining at this 'bar.'
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 21, 2013
Hi There - I am one of the owners of Iguana Mack's and I recently received access to respond to our TripAdvisor reviews. I am very concerned that you received poor service. Over the last several months, we have refocused our staff on good service and recently received a 5 star review on Yelp for our food and service. I hope that you will come back and try our restaurant again and this time won't have to apologize for your pick in restaurants. Thank you for your honest feedback, we will continue to make changes to help us better serve our customers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.