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“Week long business trip to Chandler” 4 of 5 stars
Review of Quality Inn Chandler

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Quality Inn Chandler
2.0 of 5 Hotel   |   255 North Kyrene Rd., Chandler, AZ 85226 (Formerly Comfort Inn Chandler)   |  
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Hotel amenities
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Choice Privileges Points
Ranked #10 of 28 Hotels in Chandler
Certificate of Excellence 2014
GreenLeadersGold level
Wrightstown, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Week long business trip to Chandler”
4 of 5 stars Reviewed October 16, 2013

I stayed at Quality Inn, Chandler for a week long training session in nearby Tempe. I was pleasantly surprised by the hotel - clean, quiet, and met all my needs. The staff was especially helpful and friendly - I'd like to especially thank Jamie (night receptionist) for her friendly and courteous service, welcoming myself and my business partner "home" every night after our dinner.

Room Tip: the single queen rooms are very small!
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vVijay12, Manager at Quality Inn Chandler, responded to this review, October 27, 2013
Wrightstown_Don

Thank you very kindly for your overall review of our Hotel. Our staff is a very close knit team. We have a beautiful property located in a finer area in Chandler, surrounded by an extensive variety of restaurants, bars, malls and casinos. Your review is a source of great encouragement for our staff, and makes them feel that they matter. Your appreciations makes their respective jobs worthwhile and helps them to strive for a higher standard in hospitality.

Thank you Sir.

Vijay Sethi, GM
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72 reviews from our community

Traveler rating
    40
    16
    3
    5
    8
See reviews for
11
12
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chandler, Arizona
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 20, 2013

I travel all over Arizona and New Mexico with my job, I visit a few different hotels in my travels and I am very happy to have chosen your hotel here in Chandler, This is my fourth time staying here, I visit Chandler and the surrounding area every 6 weeks and stay 4 nights here at this hotel, Location is Important and the staff, what a nice group of people you have in your team, Jamie, at the front desk is so courteous and just goes that extra mile to insure quests have every thing they need and the house keeping ladies so nice and polite. I will recommend this hotel to all my friends and my family

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vVijay12, Manager at Quality Inn Chandler, responded to this review, September 23, 2013
Tony M

Thank you for rating our Hotel. Your encouraging review gives reason to all of us here at the Quality Inn to strive for excellence in hospitality service. My staff are very encouraged, and we all look forward to having to welcome you to our beautiful Hotel once again.

Thank you sincerely,

Vijay Sethi, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 17, 2013

Very nice hotel. It was clean, quiet, and in a great location. The staff is very friendly and helpful. They do have wifi now and they provide you with a password to use it on check in. The breakfast is nice, and they change the hot items for variety each day. The poolis kind of small, but again very clean and well maintained. Easy access to I-10 and AZ-202. I would definitely stay there again on my next visitto the Phoenix area.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Happy Jack
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 19 cities Reviews in 19 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 12, 2013

I love staying at this hotel, because they have the normal quiet rooms, great breakfast, clean rooms, but most importantly....they have lots of outlets available without having to crawl behind the desks or beds to plug in your cell phones, etc. Such a trreat!

Room Tip: Lots of outlets!
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vVijay12, Manager at Quality Inn Chandler, responded to this review, September 14, 2013
Raymond W

Thank you for your kind review. During your several previous stays, you and other Guests have given us candid suggestions. We reviewed them very seriously, and implemented as many feaseable ideas as possible. For example world class WIFI, outlets at desk level, super showerheads etc. Over the years you have seen the Hotel improve. It is a beautiful property now,
and with the great staff that we have and the wonderful Guests like yourself who have been coming to us for many years, we hope to maintain our property current in technology and amenities. Thank you.

Vijay Sethi, GM
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Chandler, Arizona
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

I needed a place to stay due to a family emergency. The price was excellent for what I received in return. I stayed during Labor Day so I figured the price might be kind of high but it wasn't. The first night I stayed my room did not get cleaned so I had to ask for towels but no biggie. The second night my key was disabled or something but again, they promptly fixed it. The last night my remote to the decent sized TV was missing from my room being cleaned but once again, they resolved the issue. It may sound like a lot of things went wrong, but personally it didn't bother me. Like I mentioned, they fixed every minor issue right away and were extremely courteous to me the whole stay. If I ever need a hotel again I will be staying there with out a doubt.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder City, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 28, 2013

Very great location in the main street off I-10 also the staff very helpful,Tremendous atmosphere that makes everyone feel as if they're at home good breakfast I will go back to this location & I will recomand this hotel to everyone When you going there ask for Robert he will help you with your need very good .

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vVijay12, Manager at Quality Inn Chandler, responded to this review, September 14, 2013
Mario P

Thank you for taking the time to write a review for our Hotel. I am glad that you enjoyed our Hotel, and interacting with our Staff. Robert is humbled by your comments, and is very appreciative of them. Please visit us again when you are in Arizona next.

Vijay Sethi, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anywhere, MD
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed August 26, 2013

This motel is clean and nicely decorated. It has nice flat screen televisions, albeit with remotes that have minimal functions available. I'd rate it higher, but I slept badly. Between the stomping and banging of the guests in the room above me, the persistent, loud buzzing and rattling of the air conditioner, and the Harleys firing up in the parking lot at 6:30 AM, I was probably up 7 times during the night. I also had an issue with the front desk. After check-in, I realized I had no wireless code. There was no paperwork, and it wasn't written on the sleeve to the roomcard. I tried calling the front desk 2 times, with no answer. Walked down to the desk and asked if there was a code for wireless access. Instead of simply answering my question, the person at the desk loudly stated that he had already written it on the sleeve to the keycard, but would give it to me again. As an adult, it's a little irksome to be talked to that way, particularly by someone without his facts straight.

Room Tip: Go upper level, sound insulation is not good between floors.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Chandler

Address: 255 North Kyrene Rd., Chandler, AZ 85226 (Formerly Comfort Inn Chandler)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Chandler
#11 Family Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Chandler 2*
Number of rooms: 70
Official Description (provided by the hotel):
A beautiful property located in an elegent setting of the so called Arizona's silicon valley. There is an array of international restaurants, and shopping centres, including the famous Fashion Square. As if that isn't enough, there is even a Casino just down the road from the Hotel. Every room has a 37 inch flat screen TV, a fridge, a microwave, and a coffee maker and an iron and ironing board. A complimentary full hot breafast buffett breakfast is served daily. To top it all off, a high quality internet service, both wired and wireless, is provided at no extra charge. The property is close to three freeways giving fast access to the entire Phoenix area. ... more   less 
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Also Known As:
Quality Inn Chandler Hotel Chandler
Comfort Inn Chandler
Chandler Comfort Inn

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