We are Best Western Rewards members and have stayed at all three levels of Best Western Hotels. Although this one is the "Basic" level, I found the exterior of the hotel and grounds to be in excellent condition and well-maintained. Our king-bed room had newer furniture, very comfortable bed, flat-screen, computer desk, mini frig and micro. We had to run the air all night due to the high outside temperature and found the unit to be extremely quiet. Breakfast was ample and kept well stocked - scrambled eggs, sausage, cereals, waffles, oatmeal, juices, milk, yogurt, fruit, etc. The hotel is centrally located near various stores and immediately adjacent to a McDonald's. I did give the manager some suggestions for improvements (but I always do that). The immediate one being that the towels need to be replaced. He was very receptive to my suggestions and I believe they will follow-thru on the suggestions. We stayed here two nights and will stay here again next time we are in Chandler.