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“Some good, some not.” 3 of 5 stars
Review of BEST WESTERN Inn of Chandler

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BEST WESTERN Inn of Chandler
2.5 of 5 Hotel   |   950 N Arizona Ave, Chandler, AZ 85224   |  
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Ranked #9 of 28 Hotels in Chandler
Billings, Montana
Top Contributor
116 reviews 116 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
55 helpful votes 55 helpful votes
“Some good, some not.”
3 of 5 stars Reviewed October 22, 2012

I'm torn here. This was a convenient location for us, but there's really nothing to draw a visitor. The rates were excellent, the rooms very clean and everything in working condition. Breakfast seemed standard, though we skipped it as my wife can't do gluten.

Drawbacks--our first stay, the bed was wonderful; upon return, we were two doors down and the bed was lumpy and hard. Apparently waiting for a remodel.

The water was terrible! Smelled and tasted terrible. I don't know what the cause is--didn't notice it anywhere else in Chandler.

McDonalds and DQ next door. Good for families, but not for foodies. Some great restaurants further into town--about three miles. Pool was spotless but empty and basic. Hot tub was out of order. I never saw any indication of an available computer for guests' use.

I'd recommend it, but there are some issues. If you want a good room and a great price, this might be for you. This is not a destination though.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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73 reviews from our community

Traveler rating
    31
    22
    13
    4
    3
See reviews for
28
16
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Manhattan, Kansas, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 1, 2012

Stayed at this hotel for 3 nights in Sept 2012 and was very pleased. We were traveling the southwest over 2 weeks and stayed at 4 other hotels and this one topped the list. It was clean, quiet, and very comfortable. We had parking right outside our room, check in and out was very quick and easy. A very enjoyable stay.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Indiana
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 20, 2012

I spent 3 nights in this Best Western in mid-September and got a good rate with a 3-night special. The room (a king non-smoking) was roomy, attractive, and very clean. The breakfast was fine and offered more than the advertised "continental" - a variety of breads and pastries, a waffle-maker (which I didn't try), eggs, gravy for biscuits, fresh fruit, cereals, yogurt, juices. The motel owners were pleasant and helpful. When the smoke alarm in my room started beeping, they tried first to fix it, then to replace it, and when none of that solved the problem, they helped me move to a different room. The motel is located a mile or so north of downtown Chandler near various restaurants and is off the street so pretty quiet. There's an outdoor pool but I didn't try it. I was very happy with this stay.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prescott, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 9, 2012

This was a comfortable place to stay, while I have visited the Chandler area. This was one of the few franchise type of places I have found near the downtown area other than the Crown Plaza. I have stayed here 2 years previous as well and I thought that was a good experience as well. The wifi in the room was reliable and they serve breakfast, but I have never had the time to try it out. Overall a pleasant stay for the price.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
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Austin, Texas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2012

It was conveniently located to where I needed to be. The room was nice and the bed was comfortable. The person at the front desk during the check in was friendly.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Fremont, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2012

This particular Best Western is directly next store to a McDonalds, which has a 24 hour drive through. We figured we'd give it a try anyway, since noise was a concern and it turned out that we never heard a thing. Plus it was kind of convenient to get a snack or quick bite to eat. Has a very small reception area and the breakfast offered a little less than other Best WEstern;s, but all in in not bad. It is a two story location and does not have an elevator. If you are carrying a lot of luggage, the second story is not for you. For the price, it was clean and a pleasant stay.

Room Tip: If you have a lot of luggage, don't stay on the second floor, no elevator.
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Carson City, NV
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 26, 2012

As an earlier review noted, looks like they changed the sign from M6 to BW. Should have followed earlier reviewers suggestion not to stay, due to noise, but given the amount of time that lapsed, figured maybe they got their act together - WRONG. Room was clean, but that is the only positive.

The rating is based upon the noise at this property. We had planned on staying two nights, but only stayed one (Wed, March 21). The first night, there were 5-6 males in the parking lot outside their room(s) from about 10:30pm to approximately 1am. They were drinking, yelling and whooping it up, and making racial comments about hispanics and caucasians. As there were several work-type trucks in the parking lot, we figured they must have been staying together at this property. Can only surmise they got a good corporate rate. We called about 10:45 to complain about the noise, and the night clerk said the manager spoke with them. Well, the party went on and on, so either the manager spoke and the "guests" chose to ignore, or the manager didn't do anything about it. Needless to say, my DW, DD and I did not feel comfortable or safe here.

The next morning, I asked the manager why they allowed the noise to continue for nearly 3 hours. He claimed they took care of it and they quieted down - Huh???? The manager didn't seem to care and was unapolgetic. Needless to say, we checked out and stayed at a HI Express which was much nicer and actually cheaper.

This experience was nothing short of pathetic the way it was handled. Our experience has been when there are unruly guests at any hotel, management is usually quick to get the noise makers quiet or have them escorted from the property. Not this one, apparently they condone this type of activity. BW should be ashamed this is allowed to occur. We had a previous experience at another BW last summer in another location, and nothing was done, although the ruccus was nothing like what we experienced at this property. Combined with this experience, I am having serious doubts about continuing to use the BW brand in the future.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Inn of Chandler

Address: 950 N Arizona Ave, Chandler, AZ 85224
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn of Chandler 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
The comfort and conveniences for the business traveler or a vacationer are offered by the BEST WESTERN Inn of Chandler. All rooms and suites have free wireless high-speed Internet access, both wireless and hardwired connections, and include a hot breakfast. Our suites all include a microwave, refrigerator and sofa. Our seasonal pool and year round spa offers comfort and enjoyment for our guests. Chandler is one of the fastest growing communities in the Phoenix Valley of the Sun. We are close to Chandler Fashion Square Mall, one of the largest in the area. We are also only minutes from Downtown Chandler and the Community Center, Arts Center and Chandler High School. Nearby are other fast growing communities like Gilbert, Sun Lakes and Queen Creek. Phoenix and the rest of the Valley can easily be accessed from the nearby 101 and 202 freeways. Our friendly staff is eager to serve you and assist with any request. ... more   less 
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Also Known As:
Chandler Best Western
Best Western Chandler

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