Did not stay at this hotel, however, spent a week here as many attending a wedding did stay here and we would meet here. Staff is friendly but incompetent. Ordering meals would take up to 45 minutes to arrive from the time the order was given. Once in paying the bill via credit card the waitress came back and said the Mgr. would not allow it and so it was charged to my room. Problem was I did not have a room so who got billed? Spoke to the mgr. and she said the waitress was in error but she was not surprised. Another guest had a dress to be cleaned on an priority order as the dress was needed for the wedding two days later. When she called for the dress they said the "cleaners was broken" yet no one notified her, and staff walked by the dress for two days without doing, or inquiring, about it. Another couple had a malfunctioned air conditioner/heater and it took repeated calls to attend to it. There is a systematic problem with staff attending to their duties in a professional and efficient manner. Facilities appear great but the service sucks on every level in this hotel. I, not the many other guests in this wedding party, will never stay here even if free.
- Also Known As:
- Crowne Plaza San Marcos Golf Hotel Chandler
- Crowne Plaza San Marcos Golf Hotel
- Crowne Plaza Chandler
- Chandler Crowne Plaza
- Official Description (provided by the hotel):
- Boasting an 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Expedia, Priceline, Travelocity, Agoda, Hotels.com, Venere, Otel and Fareportal so you can book your Crowne Plaza San Marcos Golf Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.