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Crowne Plaza San Marcos Golf Resort: Traveler Reviews

3.5 of 5
1 San Marcos Place, Chandler, AZ 85225
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Crowne Plaza San Marcos Golf Resort
Ranked #22 of 26 hotels in Chandler
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174 reviews from our community

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Saskatoon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Hidden Gem - Friendly Atmosphere”
5 of 5 stars Reviewed April 22, 2012

This was our third time back, and we have enjoyed each and everytime! The hotel manager and staff are very accomodating, helpful and kind. The location is perfect! The rooms are quite large, and the balcony off the room looking onto the courtyards is lovely. The food at the hotel restaurant is very good. Golfed everyday, swam in the pool, relaxed in the oversized hot tub in the evening. The golf course does need some work, but they are aware of that and some changes will be coming. Still a great course though and the staff at the course are very accomodating, helpful and kind also. We would highly recommend this resort to anyone. If you are looking for a friendly atmosphere, helpful staff and loads of ammenities, this is the place for you!
Great job and thank you to all at the Crowne Plaza San Marcos Golf Resort!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Donna M about Crowne Plaza San Marcos Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn K, Front Office Manager at Crowne Plaza San Marcos Golf Resort, responded to this review
June 1, 2012
Thank you Donna for not only your return stays with us, but your wonderful words about our Property. I also appreciate that you mentioned the Staff in your report as we understand there are other Hotels out there to choose from, but we really try and make a guests stay that much more special with the service we provide on a daily basis! It is obviously something that is very important to us.

I really look forward to your "4th" stay as I know it will be just as memorable as the other three! Stay warm up in Saskatoon and we will see you soon!
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Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“San Marcos - clean, great location!”
4 of 5 stars Reviewed April 21, 2012

The hotel itself is dated, the lobby dates back to 1912 when it was the original hotel built by the man Chandler is named after. The rest of the hotel where the rooms are located is more modern, but still decades old. Rooms are spacious, and all rooms, regardless of the floor they are on, face an interior courtyard. Our room had a patio out to the parking lot, but it was still very quiet. Bedding and mattress were very clean. Bathroom was older, but very clean. There was a makeup vanity area outside of the bathroom. This was helpful, as two people could have a mirror and be getting ready at the same time. The pool was heated in April, with lots of clean towels and a small limited bar on hand. The place gets an average rating from us as there was nothing special or out of the ordinary. The grounds were nicely maintained, as was the interior of the room....
The best thing about the hotel was its great location. This bumps our rating to "Very Good". Just step past the pool/lobby/restaurant area to the retail area beyond, and a dozen wonderful restaurants await you. Sushi Eye in Motion, The Irish Republic, San Tan Brewery. There was an art walk the night we were there with tons of people crowding the sidewalk and the grassy open space, and music from a local two person band to entertain. It was nice to walk around, eat, and be back at the hotel without driving or getting other transportation. Overall, a very good impression, and good value for your money as it was fairly inexpensive...

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by TheTravelingOlive for Chandler
Ask TheTravelingOlive about Crowne Plaza San Marcos Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn K, Front Office Manager at Crowne Plaza San Marcos Golf Resort, responded to this review
June 1, 2012
Thank you very much for your kind words regarding our resort. We are very proud of it as you mentioned we are celebrating along with the City and State our 100 Year Anniversary. We truly appreciate you taking the time and letting everyone know about our nice amenities and close proximity to the Downtown Chandler area, which continues to grow up! We hope to see you back with us when you return!
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Illinois
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Pretty”
3 of 5 stars Reviewed April 1, 2012

The hotel is a complex. It has courtyards that overlook palm trees and paths. Every room opens up onto one of the courtyards. The pool is beautiful, the restaurant serves decent food. Down town Chandler is within walking distance and the shops and restaurants are trendy and good! The rooms are spacious and quiet, but in need of a face lift. The decor in the room was a little out of date. Also, in our room, the bed gave me a back ache and could probably use a new mattress. I gave this three stars because I don't consider it a "resort" just because of the golf course and tennis courts. As a hotel, it is nice and worth the stay, however. You can drive to Scottsdale and Phoenix in about 15 minutes or so, and overall, each night we slept at the hotel was a peaceful one.

  • Stayed March 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ms_Lady_Bug03 about Crowne Plaza San Marcos Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn K, Front Office Manager at Crowne Plaza San Marcos Golf Resort, responded to this review
April 10, 2012
Thank you for taking the time to write about your wonderful stay with us! We appreciate all of your comments! We also believe that we are in a great location as we are so close to many of Chandler's finest offerings! I am happy to hear that you had a relaxing time and hope to see you again in the future!
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Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Golf course is terrible”
1 of 5 stars Reviewed March 17, 2012 via mobile

One of the worst golf courses I have ever played. I do not believe anyone can consider this a golf resort. Of 18 greens at least 14 of them was like putting on bare dirt. One of the staff tld me the greens have not been aerated in over 3 years! The sand bunkers were solid dirt and like hitting on cement. I will not play this course again - ever.

Stayed March 2012
Was this review helpful? Yes 1
Ask Hugh T about Crowne Plaza San Marcos Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn K, Front Office Manager at Crowne Plaza San Marcos Golf Resort, responded to this review
March 21, 2012
Please allow me this opportunity to apologize for your experience of your round of Golf on our course. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. The Crowne Plaza San Marcos Golf Resort is committed to providing our guests with the highest quality services and facilities and we sincerely regret we fell short of our goal in this instance.
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“Had not heard of it before”
4 of 5 stars Reviewed March 11, 2012

My wife and I stayed two nights this past weekend. Our room was large and modern. The bed was very comfortable. We did hear some low level noises from nearby rooms. The shower was very large with two shower heads, one that could be hand held and one rainfall style from the ceiling. Both had easily adjustable sprays. The towels were fluffy and fine.I wish the coffee maker had been positioned nearer an electrical outlet. The free wifi was great.Our evening meal was excellent and the breakfast buffet was very good for $9.95.
This hotel is located next to Historic Downtown Chandler and that is a great place to stroll among the shops and places to eat (which were busy). If I had reason to stay in Chandler again I would definitely consider the San Marcos.

Room Tip: Don't expect expansive grounds but what they have is well maintained and attractive,
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask TRB33 about Crowne Plaza San Marcos Golf Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawn K, Front Office Manager at Crowne Plaza San Marcos Golf Resort, responded to this review
March 21, 2012
Thank you for taking the time to write a review regarding our property. We really appreciate the wonderful remarks and comments you stated and very happy you found a great place to stay on your next journey to Chandler. We have also shared your review with the Staff to show that their hard work is not unnoticed!

We only expect our Resort to get better and truly look forward to having you back with us!
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Additional Information about Crowne Plaza San Marcos Golf Resort

Also Known As:
Crowne Plaza San Marcos Golf Hotel
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Address: 1 San Marcos Place, Chandler, AZ 85225
Phone Number:
Region: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 26 hotels in Chandler
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Boasting an 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 
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Crowne Plaza San Marcos Golf Resort
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