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“Great place to stay in Chandler, Az” 5 of 5 stars
Review of Hyatt Place Phoenix Chandler-Fashion Center

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Hyatt Place Phoenix Chandler-Fashion Center
3.0 of 5 Hotel   |   3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)   |  
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Ranked #4 of 28 Hotels in Chandler
Certificate of Excellence 2014
Rogers City, Michigan
1 review
“Great place to stay in Chandler, Az”
5 of 5 stars Reviewed March 30, 2014

Stayed here in February, for a week while visiting family in area. Hotel was great!!!! Staff was very friendly and accommodating. No problems. Suites were nice and met our needs. Breakfast was really good and was always well maintained, The pool area was nice and not very crowded. Lot of good resturants nearby, shopping center across the street. Rooms were cleaned and made up dailey. A good place to stay, and we will stay there again on our next visit. Highly recommend!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We wanted to let you know that we have undergone a beautiful renovation and are now reopen as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you visit us again during your next visit to Chandler to experience our gorgeous property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    155
    45
    10
    5
    3
See reviews for
72
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 22, 2014

The suite was comfortable, clean, very reasonably priced, and adjacent to the pleasant pool area. We stayed for four comfotable nights. The "kitchen" included a microwave, small refrigerator, and a sink. This was adequate for our needs. The free breakfast included eggs, bacon, waffles, and a good selection of pastries and cereals. I would return here again.

Room Tip: We had a courtyard suite on ground level. These include a door opening onto a small patio a short d...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bella Vista, Arkansas
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2014

Stayed at this hotel in March. While the people were pleasant, sheets weren't changed, potato chips all over the hallway weren't vacuumed, etc. They are scheduled to be changed to a Hyatt Place starting in May so maybe the current staff doesn't care anymore.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagan, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 16, 2014

This is an older hotel, nice staff. Very accommodating. Good breakfast. Remember to put your " Please clean Room" sign on your door or you will not get maid service that day. The pool area is pretty basic. Nice towels and remodeled bathrooms.

Room Tip: Ask for a room with a pool view.
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  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 8, 2014

I've been a guest here many times but this stay is a disaster !!! I checked in and was told that my reservation had not indicated a double room and that no doubles were available. I thought that I had reserved a double room and asked them to check again. Again, I was told that no double rooms were available and that my reservation had not indicated a preference. I went to the king room assigned to me, checked the email reservation I had made 8 months earlier, and learned that indeed I had reserved a double room. Additionally, the room rate upon sign in was $40 more per night then the rate at which I had reserved the room. It took me 20 minutes and more to convince the desk clerk to give me the rate agreed upon when I reserved the room. Despite knowing that other double rooms were available, she absolutely refused to assign me to a double room even after I showed her Windmill's confirmation email from eight months earlier. During my time at the desk two guests signed in and were assigned doubles despite my undoubtedly earlier reservation. Treatment like this is intolerable!!!!

  • Stayed March 2014, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014 via mobile

My fiancé & I were traveling w our 11 mo old for the first time & got into town early & needed to get into our room early to feed him. I called and talked to Danielle(I believe) & she got us into our specially requested room at 1pm. Check in is at 4pm, they were a life saver, thank you! The rooms are perfect for a family needing a true 2 room suite w/ wet bar(to clean bottles)/ microwave, fridge, very nice. Clean room, nice pool, & very friendly staff! Kudos!!!

Stayed February 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brook, Indiana
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 1, 2014

This is a clean, friendly hotel. The staff was all pleasant and helpful, and the room and public spaces were all clean and well-maintained. The pricing is quite reasonable considering the area. I would gladly stay there again. My only negative is that the "hot breakfast" really isn't, and it is not really very good. But, free coffee is available in the lobby at all times, and that is a plus.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen F, General Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, November 4, 2014
Thank you so much for writing a review of our property! We have just finished a renovation of the property and are now reopened as the New Hyatt Place Phoenix Chandler Fashion Center! We would love to have you come and stay with us again and experience the gorgeous new property and outstanding customer service! Please let us know when you are planning a return visit to Chandler and we will be happy to assist you in making reservations!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix Chandler-Fashion Center

Address: 3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Chandler
#5 Romantic Hotel in Chandler
#6 Family Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Phoenix Chandler-Fashion Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more   less 
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Also Known As:
Windmill Suites At Chandler Fashion Hotel Chandler
Windmill Hotel Chandler
Windmill Inn Chandler Arizona
Windmill Chandler
Windmill Suites Of Chndler Fash Ctr

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