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“Unexpected Surprise!” 5 of 5 stars
Review of Hyatt Place Phoenix Chandler-Fashion Center

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Hyatt Place Phoenix Chandler-Fashion Center
2.0 of 5 Hotel   |   3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)   |  
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Hotel amenities
Ranked #5 of 28 Hotels in Chandler
Chandler, Arizona
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Unexpected Surprise!”
5 of 5 stars Reviewed October 14, 2013

I recently spent 5 nights at this hotel. I was absolutely AMAZED at the staff in particular. I arrived at 2:00 AM because of my flight delay and was greeted by a wonderful cheery desk clerk. My room was clean and spacious and the free breakfast was great! I LOVED this place and will definitely stay again when I get back to Chandler!

Room Tip: My room was handicap accessible and spacious. I believe all the rooms are designed in that way.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, October 18, 2013
“Unexpected Surprise!”

Dear TripAdvisor Guest,

Your review is most appreciated! Our team members will be recognized for their hospitality!

We appreciate your comments regarding the cleanliness and spaciousness of our suite. We are pleased to know you enjoyed our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

207 reviews from our community

Traveler rating
    147
    43
    9
    5
    3
See reviews for
71
30
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56
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 stars Reviewed October 11, 2013

I have some many positive things to say about my stay at Windmill Suites, I do not know where to begin.....but, Ill have a go.

The accommodation: great free breakfast, suites are spacious, spotless- cleaned and towels changed daily. Bonuses - Great value for money laundry and complimentary access to the internet. I had access to everything I needed - including the Shopping Centre 5 mins away.

The staff: Courtesy Personified. Every request was met with a smile and fulfilled in no time at all. Reception staff (Matt and Kevin in particular), cleaners and the ladies that prepared breakfast always greeted you.

I cannot recommend Windmill Suites enough. Great value for money, great service great suites.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, October 18, 2013
“The A La Carter of Hospitality”

Dear TripAdvisor Guest,

Thank you for your positive review posted on TripAdvisor! Matt, Kevin and our team members will be recognized for their hospitality!

We appreciate your comments regarding the cleanliness and spaciousness of our suite. We are pleased you enjoyed our breakfast buffet, location of our property and the additional amenities offered to our guests.

Thank you for recommending us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Filer, Idaho
1 review
5 of 5 stars Reviewed October 2, 2013

I purchased online and everything was as represented. I arrived in town at 8 AM and even though check in is stated as 4 PM, the desk rep found a suite that was ready for occupancy and did let me in. That was a blessing. The staff were well trained and most courteous, especially Mathew Brown and his mom. I found the location quite suitable to my needs, the breakfast was filling and the attendant most helpful. Overall it was a pleasant stay and I will likely stay with you again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, October 9, 2013
“Quality, Price, and Service”

Dear TripAdvisor Guest,

Thank you for your positive feedback regarding your recent stay at our Chandler Windmill Inn! Matt and Donna will be recognized for their friendly customer service!

We are pleased you enjoyed our breakfast buffet and the location of our property.

Thank you for choosing to stay with us! We look forward to welcoming you back next time you are in Chandler!

Sincerely,
Windmill Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

I've never stayed at this hotel before but I'm so happy that I did! I loved that they're pet friendly with no additional charge, along with how friendly the staff here is. I love how willing everyone is to help. Julie (I believe was her name) was very kind and accommodating along with Kayla who works the desk - she was very helpful and friendly, she helped me pick out places to visit. I love this hotel and can't wait to return. The beds are amazing and I loved the hot buffet breakfast too. Overall a very satisfying stay at the windmill.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, September 18, 2013
“Can’t wait to return”

Dear TripAdvisor Guest,

Thank you for your positive feedback regarding your recent stay at our Chandler Windmill Inn! Julie, Kayla and our team members will be recognized for their hospitality!

We are pleased you enjoyed our comfortable beds and our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back next time you are in Chandler!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 16, 2013

The room had a couch, two TV's, a microwave, a mini fridge, and was well laid out all for under $100 a night. If you through in a full fridge and an oven the room would have been nicer than several of the apartments I've stayed it. The location is close to all sorts of restaurants and near the 101. Matt at the front desk was very helpful in answering my questions. Overall a very pleasant experience.

Room Tip: The third floor was very quiet.
See more room tips
  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, September 18, 2013
“Great Value for a Nice Hotel”
Your review is most appreciated! Matt will be recognized for his helpful customer service!

We appreciate your comment regarding the layout of our suite. We are pleased you enjoyed the location of our property with the nearby restaurants.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 12, 2013 via mobile

Check in was quick and easy and the receptionist didn't seem bothered by the fact that we were three hours early.

Our room was large and comfortable with a small lounge area, small kitchenette, large bed and decent sized bathroom.

The price included a fairly extensive breakfast buffet that was pretty stock standard but at the very least a filling way start the day.

Overall, we enjoyed our stay.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, September 13, 2013
“Good value for money’’

Dear TripAdvisor Guest,

Thank you for your positive feedback!

We appreciate your comments regarding the spaciousness and comfort of our suite. We are pleased you enjoyed our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2013

Comfortable, clean rooms with really comfortable beds. We were so grateful to fall into bed and have a great rest. Large suite with bedroom was very useful to keep wake activities from sleep! Breakfast was excellent and staff were friendly and helpful.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WIAQuality, Guest Relations Manager at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, September 13, 2013
“excellent start to a great vacation”

Dear Ms. Laura R.,

Thank you for your positive feedback regarding your recent stay at our Chandler Windmill Inn! Our team members will be recognized for their friendly and helpful service!

We appreciate your comment regarding the cleanliness and the size of our suite. We are pleased you enjoyed our comfortable beds and our breakfast buffet.

Thank you for choosing to stay with us! We look forward to welcoming you back next time you are in Chandler!

Sincerely,

Windmill Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix Chandler-Fashion Center

Address: 3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chandler
#5 Business Hotel in Chandler
#6 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hyatt Place Phoenix Chandler-Fashion Center 2*
Number of rooms: 129
Official Description (provided by the hotel):
Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more   less 
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Also Known As:
Windmill Suites At Chandler Fashion Hotel Chandler
Windmill Hotel Chandler
Windmill Inn Chandler Arizona
Windmill Chandler
Windmill Suites Of Chndler Fash Ctr

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