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“Feels like home” 4 of 5 stars
Review of Hyatt Place Phoenix Chandler-Fashion Center

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Hyatt Place Phoenix Chandler-Fashion Center
3.0 of 5 Hotel   |   3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)   |  
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Ranked #5 of 28 Hotels in Chandler
Oswego, Illinois
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
“Feels like home”
4 of 5 stars Reviewed March 26, 2011

Very nice suites hotel. Room set up like small condo and feel more like a home than a hotel. We had a nice patio overlooking the pool which was very relaxing. The breakfasts are surprisingly good and the grounds are very well kept. Beds could be a little more comfortable, but I'm just being picky. Only complaint we had with our stay was that there were several little league teams staying at the same time and would clean out the breakfast food and one night took over the entire pool for an all night pool party.

  • Stayed March 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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209 reviews from our community

Traveler rating
    148
    44
    9
    5
    3
See reviews for
72
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Oklahoma City, Oklahoma
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 20, 2011

I was very leary of this hotel based on the pictures, but I have to admit....I chose to stay here based on everyone's review of this hotel on tripadvisor.com and we were not disappointed. The pictures showed green carpet and furnishings looked outdated. Yes, it has green carpet, but it is very clean, vaccumed daily. My 5 year old ran around barefoot and all the time and her feet were clean. Check in was easy, and they went over all documents and said they have 110% guarantee. We had a room at the far end of the hallway, great when traveling w/ a child in case we made too much noise. There was a baseball team staying on our floor, in town from NJ for a tourney. We were worried that they would be loud and partying. But they were very polite and we never heard them even at night. The room was a living area w/ sofa bed, desk, desk chair, tv, and a kitchen area w/ small fridge, small microwave, coffee pot and small sink. The bedroom had french doors w/ king size bed, 2 night stands and tv stand w/ drawers, small closet area. Sink area in bedroom, and another sink/shower/toilet in bathroom. Pool was nice. Pool was heated, which is very important in area when it is so dry, it can get cool quickly. Towels provided at pool. Breakfast was nice.....eggs, bacon, bagels, waffles (make your own), toast, cereal, fruit, yogurt, etc. I am a starbucks fan, but I have to say, Windmill Inn had excellent coffee in the lobby (never made it in the room). Great location just west of the 101. Directly next to Chandler Fashion Mall (and Target) and all of it's restaurants. Cheesecake Factory, PF Changs, Abuelos (great), Dan Marjles Sports Bar and many more. There was a Walgreens about a mile to the west. and many fast food restaurants to the east of the 101.
My husband can't stop talking about how comfortable the bed was, and when can we go back. We had an issue replacing batteries on our childs video game. Maintenance went above and beyond to help get it open, and even provided batteries. Cookies in lobby.
OVERALL......excellent, excellent. Recommend and will go back!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portland, oregon
Top Contributor
76 reviews 76 reviews
44 hotel reviews
Reviews in 50 cities Reviews in 50 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed March 18, 2011

I stayed at the Chandler, AZ Windmill Inn for one night during a recent business trip. I rate the experience as Very Good, not Excellent. We must put these ratings into perspective given the hotel. At the Windmill, I checked in once a large crowd was processed by the front desk person. (And, she never lost her cool which was very professional) The room was fine, the beds were fine, it was all good. I reserve Excellent for hotels that just blow my socks off during a business trip with their service, their amenities or their location.

I really don't have anything to complain about here, it was just a very good experience on par with other hotels in the same price category.

  • Stayed March 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clifton, Arizona, USA
1 review
5 of 5 stars Reviewed February 16, 2011

This was beyond the 110%. Talk about service, room (very quiet), breakfast, and of course the best was the rate for the room. Highly recommend this as a romantic get-away.

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, February 21, 2011
We would like to thank you for your positive comments regarding your recent stay at our Chandler location.

Your feedback is greatly appreciated and will be shared with our team members. We will recognize the outstanding service they have provided.

We look forward to welcoming you back.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinetop-Lakeside, Arizona
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 13, 2011

This hotel is really nice. The beds are so comfortable that you fall asleep almost instantly. The staff was very accommodating.

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, January 28, 2011
Thank you for taking the time to share your positive comments about our Chandler Windmill Inn. Your feedback is greatly appreciated and will be shared with our team members.

We are happy to know your stay was comfortable.

Again, thank you for choosing to stay with us.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, North Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 2, 2011

This is one of the best hotels I've stayed at. Very friendly personel and spotless rooms.

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, January 7, 2011
We would like to thank you for your positive comments regarding your recent stay at our Chandler location.

Your feedback is greatly appreciated and will be shared with our team members. We will recognize the outstanding service they have provided.

Again, thank you for choosing to stay with us.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Paul, Minnesota
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 27, 2010 via mobile

We visit family in Tempe over Thanksgiving and have stayed here twice. We live the suite layout with king begin separate room. It is the most comfortable bed of any hotel I've stayed in! We get a rollaway as we have two teens, so hide-a-bed isn't big enough. Kids love the heated outdoor pool and they offer a good continental breakfast with complimentary newspapers. Location is ideal and staff is friendly and helpful. We booked online and did the "stay 2 nights, get one night free" deal- Averaged $66 per night. Fabulous deal for a great hotel!

  • Stayed November 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JRCauvin, Owner at Hyatt Place Phoenix Chandler-Fashion Center, responded to this review, December 3, 2010
We would like to thank you for your positive comments regarding your recent stay at our Chandler location.

Your feedback is greatly appreciated and will be shared with our team members. We will recognize the outstanding service they have provided.

Again, thank you for choosing to stay with us.

Sincerely,

John Cauvin, President & CEO
Windmill Inns & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Phoenix Chandler-Fashion Center

Address: 3535 W Chandler Blvd., Chandler, AZ 85226-5018 (Formerly Windmill Suites at Chandler Fashion Center)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Chandler
#5 Business Hotel in Chandler
#7 Romantic Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place Phoenix Chandler-Fashion Center 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hyatt Place Phoenix/Chandler-Fashion Center is located in the heart of Chandler's high-tech district on West Chandler Boulevard, located right next to the Chandler Fashion Center. The hotel features 129 suite guestrooms for a more comfortable and spacious stay. The extra space is perfect for family weekend get always or extended business trips! ... more   less 
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Also Known As:
Windmill Suites At Chandler Fashion Hotel Chandler
Windmill Hotel Chandler
Windmill Inn Chandler Arizona
Windmill Chandler
Windmill Suites Of Chndler Fash Ctr

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