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“Business and pleasure trip” 4 of 5 stars
Review of Super 8 Motel - Chandler / Phoenix

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Super 8 Motel - Chandler / Phoenix
2.0 of 5 Motel   |   7171 West Chandler Boulevard, Chandler, AZ 85226   |  
Hotel amenities
Ranked #24 of 28 Hotels in Chandler
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181 reviews from our community

Traveler rating
    49
    35
    38
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    25
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Bowling Green, Ohio, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 4, 2014

The room was a little small for three people but it was clean and the beds were fine. This was the last night of our bird watching trip and all we really wanted was an inexpensive room for one night close to the airport. This met our needs. The only negative is no elevator and we had to carry all our bags up to the second floor so we could repack everything for check through or carry on.

Lots of places to eat across the street and a gas station nearby to fill up the rental car.

IMPORTANT: The morning commute traffic into Phoenix is intense, but with 2 or more people you can use the HOV/car pool lane. We drove 65 mph while passing several hundred cars crawling along stop-and-go. We got to the rental car facility in 15 minutes.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, May 10, 2014
Dear Jeffrey C
Thank you for you feedback on your stay with us. I'm glad we could meet your needs. Yes our location is excellent for close dining and entertainment as well, and all within walking distance.
We certainly hope to see you again on your next bird watching adventure.

Sincerely

Carol Coomes - General Manager
Super 8 Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler
1 review
2 of 5 stars Reviewed April 8, 2014

Rooms were of poor quality the furnishings second hand run down doors seemed to have been kicked in at one time. The smell of the room was horrendous unless you like the smell of sewage and the water backed-up in the sink. Microwave did not work and lamps were burnt out. Sliding door lock did not work they had a stick at the bottom to prevent someone from entering. Morning cleaning carts were everywhere could barely even walk through the hall. No designated desk clerk had to press zero at a phone in the hall when you needed service. Breakfast was sorry and should be called toast and coffee, waffle maker was out of service. Place needs new management, someone who cares about others and wants to offer great service to people who deserve a nice place to relax after a long day and enjoy a clean and quality room, after all it is payed for this is not free by no means at 80 something dollars a night. Sorry Excuse of a HOTEL! Ashamed to have this advertised a great place o stay. Give me the Opportunity and I will show you want great Customer Service is and how a little bit of care can go a long way. Thank you Aaron G.

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, April 18, 2014
Dear Aaron G
Thank you for taking the time to let us know how your stay with us was. I apologize for your inconvenience, if any of our staff was told of your discontent we certainly would have given you another room. As far as the waffle iron being out of service, I was not made aware that both of our waffle irons were not working. It could have been right when the breakfast room was being opened and they hadn't heated up yet or it was around closing the breakfast room and they both were unplugged. The front desk person multitasks between checking guests in or out, tending to the needs in the breakfast room and coordinating with the housekeepers. For these reasons we have found it helpful for guests who need assistance to just dial zero on the lobby phone and someone will be there immediately. Again I appreciate your feedback
Sincerely
Carol Coomes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Motel - Chandler / Phoenix

Address: 7171 West Chandler Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel - Chandler / Phoenix 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our Super 8 Chandler Phoenix hotel offers comfortable accommodations at discount rates in the Arizona-Sonora Desert. Located off Interstate 10, our Chandler, AZ, hotel near Gila Indian Reservation is still within an easy drive to Phoenix-area attractions. Our hotel features guest laundry facilities, blackout drapes and free Wi-Fi Internet access, allowing you to keep in touch with family and friends. King rooms are equipped with a recliner, microwave and refrigerator, and we also offer non-smoking and handicapped-accessible rooms. Kids 17 and under stay free with an adult at our pet-friendly Chandler, AZ, hotel. Wake up to the western sun in time for free SuperStart continental breakfast and a swim in our outdoor pool.LOCAL ATTRACTIONSIf you love sports, catch Cactus League spring training or see the Arizona Diamondbacks hit one out of Chase Bank Park. Arizona State University offers football, baseball, basketball and more. If you brought your clubs, book a tee time at nearby Ahwatukee Country Club or play on a world-class course in Tempe, Mesa or Scottsdale. If shopping is your sport of choice, Arizona Mills Mall, Chandler Fashion Center, Casa Paloma and Chandler Pavilions are all just minutes away. Sightseeing at South Mountain Park is a 20-minute drive from our hotel.DINING OPTIONS Order pub grub with a pint at Hob Nob Sports Bar & Grill, across the street from our Chandler, AZ, hotel, or try authentic Mexican food at popular El Ranchero down the street. If you are not on a diet, Heart Attack Grill about a mile away serves up milkshakes, fries and burgers with up to four patties. Additionally, Phoenix offers dozens of casual and family-friendly restaurants.BUSINESS AND EVENT FACILITIESOur hotel in Chandler, Arizona, offers copy and fax services.HOTEL INFORMATIONPlease note that our hotel requires a refundable $100 deposit for incidental charges. ... more   less 
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Also Known As:
Super 8 Motel - Chandler / Phoenix Hotel Chandler
Chandler Super 8
Chandler Super Eight
Super 8 Chandler
Super Eight Chandler

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