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“Great experience” 5 of 5 stars
Review of Super 8 Motel - Chandler / Phoenix

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Super 8 Motel - Chandler / Phoenix
2.0 of 5 Motel   |   7171 West Chandler Boulevard, Chandler, AZ 85226   |  
Hotel amenities
Ranked #24 of 28 Hotels in Chandler
Los Angeles, California
1 review
“Great experience”
5 of 5 stars Reviewed September 6, 2013

Great value for the price. Included so much more than I could have expected for the price. Genevie and Alison were amazing for working with me and helping me get set up and checked in during a very difficult situation at the last minute. I would recommend the hotel to anyone who is looking for a quality hotel room at a great price.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, September 9, 2013
Dear B N
Thank you for taking the time to let us know how happy you were during your stay . So often we hear the negative and forget to praise those that do go the extra mile with service and make us happy . I am glad to hear that Genevie and Alison made you feel welcomed and were helpful in making your stay more enjoyable. We look forward to seeing you again on your travels .
Sincerely
Michael Ward
General Manager
Super 8 Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    44
    33
    38
    30
    23
See reviews for
66
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29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Colorado Springs
1 review
4 of 5 stars Reviewed August 29, 2013

Not bad. Rooms were clean for the most part. Friendly staff. Freeway close and had a decent continental breakfast. Well worth the low price I paid for my stay.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear Joseph B
I would like to thank you for writing in regards to your stay with us. We appreciate any and all feedback we receive as it helps us to make improvements for our guests. I am glad you had a friendly experience during your stay. Our staff all work hard at trying to make every guest feel a part of our family during their stay. We hope that you will stay with our family on your next visit to Chandler AZ. If we can be of any assistance with your next visit please contact us .
Sincerely
Michael Ward
General Manager
Super 8 Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 27, 2013 via mobile

Upon checking in I wasn't even greeted . Finally after 5 min a lady name erica walks up to the desk she checked me in and was being rude the whole time she didn't point me to the direction of my room and didn't even bother tell me about the free wifi or breakfast . Found it very odd that an assistant manger would be so unprofessional . Besides that the quality of the rooms are nice .

  • Stayed August 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear Transformer45
Thank you for taking the time to tell us about your stay here .I do apologize for your wait at check in. We do have an agent available 24 hours a day at the desk and sometimes we may have to step away from the desk to help another guest or being an Assistant Manager we sometimes have to check on areas of the property. We do have a sign and telephone in the lobby directing you to contact us by phone which management and staff always carry with them so that we may return to the front desk to help anyone arriving. I do sorry if you felt you were not given the attention deserved at check in and will address this with all staff to make sure this situation does not occur for anyone during check in. I am pleased that you enjoyed the quality of our rooms . I hope that you give us another chance to win your loyalty when visiting the area.
Sincerely
Michael Ward
General Manager
Super 8 Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Paso
1 review
3 of 5 stars Reviewed August 23, 2013

The security door was broken, so any one could come in after dark. The pool was not as clean as it should have been.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear. Bryant L
Thank you for taking the time to tell us about your stay here .I do apologize that our security doors were turned off , the issue was they were not opening for our guests with their key cards and causing an issue with guests being locked out of the hotel . Our hotel is staffed 24 hours a day and monitored at entrances for guest safety . This issue is being addressed by property maintenance . We have had many storms come through this monsoon season which can cause the pool to become dirty .I do apologize for the inconvenience from storms passing through in the evening .Each morning the pool is maintained and cleaned for guest to enjoy. We do hope that you continue to stay with us on your future visits to Chandler AZ. Please feel free to contact me with any concerns you may have.
Sincerely
Michael Ward
General Manager
Super 8 Chandler
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Canton, Michigan
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 23, 2013

The Beds were very comfy.A little disappointed with the continental breakfast.There was only make your own waffles,juice,danish,cereal and toast.also the pool had a lot of chlorine in it.we didn't have hand towels and wash clothes 2 of the 5 days we were there...they ran out. There is a new manager and he is trying but, they need to really work on things .....I guess you get what you pay for...

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear sharon L.
Thank you for taking the time to tell us about your stay here . I am sorry that our Super Start Breakfast was a disappointment . If there are other items that you would enjoy we would gladly look at them and see if we can get approval to add them with Super 8 . We have added new linen to the hotel so that we do not run out for any guests during their stay . We hope that you consider giving us another chance to impress you when you are in the area again .
Sincerely
Michael Ward
General Manager
Super 8 Chandler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 22, 2013 via mobile

Wasn't excepecting all that much since i paid only 62 dollars. When i first checked in lobby was nice. I was greeted by a nice young lady named aleeson . Must of been new cause it took about ten min to make a key lol besides that room was clean and breakfast was good. The only bad thing was the wifi connection.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear selnred .
Thank you for taking the time to tell us about your stay here . I am pleased to read that you felt we provided great service at a great price . We have beautiful rooms with many extras including refrigerators and microwaves in all of our rooms , flat screen TVs and free WIFI . We are constantly improving our service and product here at the hotel and invite you back to stay with us .
Sincerely
Michael Ward
General Manager
Super 8 Chandler
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

ive had stayed here once before and it was a wonderful stay as usual. when i first checked in there was a women at the desk i think her name was alisson ? she was nice and gave us a good rate . room was excellent must of remolded had flat screen tvs and nice comfortable beds. breakfast was also good . loved the waffles haha.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael W, General Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, August 30, 2013
Dear edalinaww.
We value your time in writing this review of your stay with our hotel. Thank you for coming back to visit us . I am glad your stay was memorable and your service was excellent. All of our rooms do have flat screen TVs as well as refrigerators and microwaves and free wifi internet! We hope to see you again soon . We will keep the waffle iron hot for you !
Sincerely
Michael Ward
General Manager
Super 8 Chandler
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Motel - Chandler / Phoenix

Address: 7171 West Chandler Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel - Chandler / Phoenix 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our Super 8 Chandler Phoenix hotel offers comfortable accommodations at discount rates in the Arizona-Sonora Desert. Located off Interstate 10, our Chandler, AZ, hotel near Gila Indian Reservation is still within an easy drive to Phoenix-area attractions. Our hotel features guest laundry facilities, blackout drapes and free Wi-Fi Internet access, allowing you to keep in touch with family and friends. King rooms are equipped with a recliner, microwave and refrigerator, and we also offer non-smoking and handicapped-accessible rooms. Kids 17 and under stay free with an adult at our pet-friendly Chandler, AZ, hotel. Wake up to the western sun in time for free SuperStart continental breakfast and a swim in our outdoor pool.LOCAL ATTRACTIONSIf you love sports, catch Cactus League spring training or see the Arizona Diamondbacks hit one out of Chase Bank Park. Arizona State University offers football, baseball, basketball and more. If you brought your clubs, book a tee time at nearby Ahwatukee Country Club or play on a world-class course in Tempe, Mesa or Scottsdale. If shopping is your sport of choice, Arizona Mills Mall, Chandler Fashion Center, Casa Paloma and Chandler Pavilions are all just minutes away. Sightseeing at South Mountain Park is a 20-minute drive from our hotel.DINING OPTIONS Order pub grub with a pint at Hob Nob Sports Bar & Grill, across the street from our Chandler, AZ, hotel, or try authentic Mexican food at popular El Ranchero down the street. If you are not on a diet, Heart Attack Grill about a mile away serves up milkshakes, fries and burgers with up to four patties. Additionally, Phoenix offers dozens of casual and family-friendly restaurants.BUSINESS AND EVENT FACILITIESOur hotel in Chandler, Arizona, offers copy and fax services.HOTEL INFORMATIONPlease note that our hotel requires a refundable $100 deposit for incidental charges. ... more   less 
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Also Known As:
Super 8 Motel - Chandler / Phoenix Hotel Chandler
Chandler Super 8
Chandler Super Eight
Super 8 Chandler
Super Eight Chandler

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