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“one night very clean” 4 of 5 stars
Review of Super 8 Motel - Chandler / Phoenix

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Super 8 Motel - Chandler / Phoenix
2.0 of 5 Motel   |   7171 West Chandler Boulevard, Chandler, AZ 85226   |  
Hotel amenities
Ranked #24 of 28 Hotels in Chandler
scappoose
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“one night very clean”
4 of 5 stars Reviewed March 24, 2013

we only stayed one night but room was very nice and clean. They turned the ac on before we arrived so room was cool when we got there. Pool was nice. Good breakfast , fruit selection was a little weak.

Room Tip: we had a room looking over pool
See more room tips
  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erik L, Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, April 15, 2013
Thank you for taking the time to provide wonderful feedback in regards to your experience at our hotel. Your comments let us know that our hard work is headed in the right direction and we hope that we can continue to improve in all aspects. Our staff strives to provide the best experience possible and we are diligent in providing the most memorable experience. Our entire staff understands that our guests want to feel comfortable and relaxed when they come to the rooms and we provide a wonderful environment for our guests to enter a clean and comfortable room. Breakfast is most certainly the most important meal of the day and we understand that the selections we provide help provide a boost to jump start the day for our guests. We hope to see you very soon and thank you once again for your wonderful comments.

Sincerely,

Management
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165 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
San Diego, California
1 review
1 of 5 stars Reviewed March 23, 2013

We were booked here with a youth group attending a high technology event and couldn't move.

1st Clue: The lobby smelled like a dirty old ash tray with a smoke cloud when we checked in
2nd Clue: The carpets in the lobby, stairs and hallways were totally stained and filthy dirty
3rd Clue: Our room had a hole in the wall like a gunshot
4th Clue: The carpet in the room was stained and has never seen a vacuum cleaner
5th Clue: Science cultures growing in the corners and bathroom
6th Clue: Stained and dirty towels that are so rough they give you a rash
7th Clue: They didn't clean our room and the staff didn't care
8th Clue: We had to buy towels to get clean towels
9th Clue: No management is ever available and minimum wage staff run the property
10th Clue: The light to the door in the laundry room was on and the sight was revolting
11th Clue: The breakfast room has caked on food and dirt all over
12th Clue: Bed bugs, roaches and rodents love the place...unfit for humans

Stay away, stay away, stay away, Wyndham Hotels the franchisee is a slum lord. The Health Department should shut this place down!!!!!!

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 of 5 stars Reviewed March 20, 2013

We were disappointed in our stay. It was clean, but the sheets didn't fit the bed. The back entrance of the hotel which was supposed to be locked at all times, was"t, and when it was brought to their attention they just acted like it just was broken in they haven't had time to fix it.

  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed March 20, 2013 via mobile

well i stayed here with 2 other friends and everything went pretty well. We had enough towels, we had an iron, and the room was more than i expected for a super 8! I wouldn't recommend for a family, but for a few young adults or just a simple getaway i say go for it! Its worth the price. The only con is the hallways have a sent of smoke.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian A, Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, March 22, 2013
Cragi,
I'm so glad we could exceed your expectations! We look forward to seeing you next time you visit chandler.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed March 10, 2013 via mobile

Upon arriving to Chandler I had pricelined this hotel 20 minutes before arriving. When I get to the hotel I told the clerk That I pricelined the hotel and I want to check in. Alfonzo or whatever his name is wasnt even at the front desk when I walked in. He told me to come back later that it 'probably' hadn't come through yet. So i went to get food and came back 30 minutes later and he said it still hasnt come through. A pregnant lady walks in the lobby and says her room is out of toilet paper and he told her that he didnt have any. She had to use the lobby bathroom. He was very unpolite, mumbled when he spoke, and was useless! Finally, i called priceline and they said they had sent it over as soon as it was booked. Finally I told him he needed to quit messing with his cell phone and get my room situation squared away. He calls priceline and they told him to check his fax machine. He then finds out its out of paper! When he puts paper in, it starts printing! I sat there for 2 hours because he disnt know how to do his job. He did not appologize, and he did not give me the 'king' bed like i had booked. There was hair in the sink, tub, and toilet seat. Also dust on nightstand, desk, etc. Whoever the manager is of this hotel needs to be aware that you are losing customers because of the employees! Will never come back.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christian A, Manager at Super 8 Motel - Chandler / Phoenix, responded to this review, March 22, 2013
Thank you for bringing these issues to our attention. Your feedback helps us improve for the next guest. Staffing challenges have been addressed that this property and I appreciate your information. Our room inspection procedures have changed and our new housekeepers are amazing. Thanks for taking the time to complete a review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Motel - Chandler / Phoenix

Address: 7171 West Chandler Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Motel - Chandler / Phoenix 2*
Official Description (provided by the hotel):
Our Super 8 Chandler Phoenix hotel offers comfortable accommodations at discount rates in the Arizona-Sonora Desert. Located off Interstate 10, our Chandler, AZ, hotel near Gila Indian Reservation is still within an easy drive to Phoenix-area attractions. Our hotel features guest laundry facilities, blackout drapes and free Wi-Fi Internet access, allowing you to keep in touch with family and friends. King rooms are equipped with a recliner, microwave and refrigerator, and we also offer non-smoking and handicapped-accessible rooms. Kids 17 and under stay free with an adult at our pet-friendly Chandler, AZ, hotel. Wake up to the western sun in time for free SuperStart continental breakfast and a swim in our outdoor pool.LOCAL ATTRACTIONSIf you love sports, catch Cactus League spring training or see the Arizona Diamondbacks hit one out of Chase Bank Park. Arizona State University offers football, baseball, basketball and more. If you brought your clubs, book a tee time at nearby Ahwatukee Country Club or play on a world-class course in Tempe, Mesa or Scottsdale. If shopping is your sport of choice, Arizona Mills Mall, Chandler Fashion Center, Casa Paloma and Chandler Pavilions are all just minutes away. Sightseeing at South Mountain Park is a 20-minute drive from our hotel.DINING OPTIONS Order pub grub with a pint at Hob Nob Sports Bar & Grill, across the street from our Chandler, AZ, hotel, or try authentic Mexican food at popular El Ranchero down the street. If you are not on a diet, Heart Attack Grill about a mile away serves up milkshakes, fries and burgers with up to four patties. Additionally, Phoenix offers dozens of casual and family-friendly restaurants.BUSINESS AND EVENT FACILITIESOur hotel in Chandler, Arizona, offers copy and fax services.HOTEL INFORMATIONPlease note that our hotel requires a refundable $100 deposit for incidental charges. ... more   less 
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Also Known As:
Super 8 Motel - Chandler / Phoenix Hotel Chandler
Chandler Super 8
Chandler Super Eight
Super 8 Chandler
Super Eight Chandler

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