We stayed at the Sheraton Wild Horse Pass and the Concierge, GiGi booked the trail ride for our family. We were picked up promptly at our hotel and transported to the Center. While release forms are being filled out and helmets passed out (optional with release waiver signed). I strongly recommend you use the restrooms, there are none on the trail and it is wide open desert. Sunscreen and a hat if not wearing a helmet are a must. You are then taken to the stable area and the guides pick horses according to skill and age. My husband and I hadn't ridden in a great number of years and our 7year old has never been. Silva got our son situated on "Stilts". She also rode along with him holding a rope attached to Stilts saddle. This made him very comfortable. We rode through the area for around an hour at a very leisurely pace. The was no galloping on this excursion. The guides were talkative and answered numerous questions along the way. There were 3 family's on our ride (total of 9 people) all different skill levels. Everyone seemed to enjoy themselves. When we got back the were cold bottles of water supplied before we departed back to the hotel. Our ride was at 10am and it was perfect, not hot or uncomfortable. I am sorry I cannot remember the two gentleman guides but they were very nice as well. However, Silva gets top ratings from my son! Thank you for a great time. If you are a more experienced rider, you may want to book a private trail ride.