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“Great food - great atmosphere” 4 of 5 stars
Review of The Cheesecake Factory

The Cheesecake Factory
3111 W Chandler Blvd, Ste 2100, Chandler, AZ 85226-5357
480-792-1300
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Ranked #14 of 554 Restaurants in Chandler
Certificate of Excellence 2014
Cuisines: American, International, Dessert, Eclectic
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Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast/Brunch, Reservations, Late Night
Senior Contributor
38 reviews 38 reviews
23 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Great food - great atmosphere”
4 of 5 stars Reviewed April 2, 2013 via mobile

Tonight we ate outside on the patio on a gorgeous AZ evening. The service was very good and the dinner was quickly delivered. Everyone ordered their favorite Cheesecakes. The big disappointment of the evening was that we then had to endure one of the other waiters taking their smoke break on the other side of the the patio (patio is only separated from the street by a hedge). The fact that a waiter finds it appropriate and that no one in mgmt chose to intervene was surprising. However, then as we are leaving a another employee -- in al black -- is standing on the same curb at the other end of the patio smoking. The patio is really nice but does have its drawbacks.

  • Visited April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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149 reviews from our community

Visitor rating
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    12
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    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Winnipeg, Canada
Top Contributor
104 reviews 104 reviews
62 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
43 helpful votes 43 helpful votes
“Excellent food!”
4 of 5 stars Reviewed March 30, 2013

The food and service were great! The chicken madeira is a wonderful choice! However, the restaurant was not busy and strangely enough they sat another couple right beside us and we were next to where the waiters put their orders into the computer. It wasn't a very private table for a couple.

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tucson, Arizona, United States
Top Contributor
61 reviews 61 reviews
37 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
“great food”
4 of 5 stars Reviewed March 11, 2013

Great food--chicken and pasta dinner. Cheesecake for dessert was ok--guess we are not super cheesecake fans. The restaurant was a little cold and the service was good, but a little slow. Would go again.

Visited March 2013
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Quad Cities USA
Top Contributor
181 reviews 181 reviews
116 restaurant reviews
Reviews in 78 cities Reviews in 78 cities
84 helpful votes 84 helpful votes
“Like salmon? Go fish!!!”
5 of 5 stars Reviewed March 3, 2013

Ok, first let me admit that even though I've eaten at Cheesecake Factories numerous times, I've never had their cheesecake. That's because I can't consume the ginormous entrees AND desert. Would love too, though, because it all looks delicious!!! If you've never eaten at a CF, here are some givens: you'll wait for a table; it'll take you 15 minutes to scrutinize the menu; portions are huge; service is efficient. Haven't tried it all, but everything I've had was very tasty (except for the skinny alads ...leave those for the weight conscious). The breads that come with entrees are wonderfully warm. and beverages are bottomless (I really like that mango tea). As for entrees, if you like salmon, get yours herb-crusted. A very generous portion, it's served over REAL mashed potatoes and includes a half-dozen (or so) asparagus spears. Try it once, it'll be become a favorite! And, you'll likley have enough for two meals. Some reveiwers think the CF is a bit pricey ...and perhaps it is. But at the CF, you truly do get what you pay for.

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Moscow, Moscow City, Russia
Senior Contributor
24 reviews 24 reviews
7 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“Excellent food and service”
5 of 5 stars Reviewed January 31, 2013

Always very good food, service and fantastic deserts! Just be careful with your order as standard portions are really huge!

Visited January 2013
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