We spent 4 nights at The Holiday Inn in Chandler attending our niece's 40th birthday celebration. We chose the hotel because of its proximity to her house. Our room was quiet, clean and comfortable. We had two issues with the room: one was the in-room coffee service. The coffee pot had seen it's better day, and when the room was refreshed, only one condiment packet of creamer and sugar was left in the room! The other issue was with our TV which froze up. We reported it on our way out in the morning, and it hadn't been taken care of when we returned briefly mid afternoon. We had to ask again. When we finally returned for the evening it had been attended to.
The hotel does not have a complimentary breakfast, however, they do have a small dining room which serves breakfast and dinner. We ate there on our last morning. The food was OK, but the service was slow. The wait staff spent more time hanging out in the kitchen than waiting on customers. My husband was ready to walk out when a waitress finally sauntered over to take our order. The service remained equally leisurely after our order was placed.
Even with the minor annoyances we experienced we would stay at this hotel again, but would likely look elsewhere for breakfast.
- Official Description (provided by the hotel):
- Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar, plentiful meeting space for corporate or private gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. Welcome to the Holiday Inn at Ocotillo Hotel. ... more less
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- Also Known As:
- Holiday Inn Chandler Hotel Chandler
- Chandler Holiday Inn