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“Wow. Terrible Stay.” 1 of 5 stars
Review of Motel 6 Chandler

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Motel 6 Chandler
2.0 of 5 Hotel   |   7445 West Chandler Blvd., Chandler, AZ 85326 (Formerly Southgate Motel)   |  
Hotel amenities
Ranked #26 of 28 Hotels in Chandler
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
“Wow. Terrible Stay.”
1 of 5 stars Reviewed October 28, 2013 via mobile

The room was so dirty and gross and the staff was rude and absolutely awful (except Randy). The appliances didnt work and the room was just disgusting. There is a 3 star Radisson next door that I stayed at the previous night for $2 less with a great, clean room, sleep number bed, breakfast etc. (they didnt except pets tho). I have never had staff at a business treat me so poorly. I'm still in shock over the treatment and condition if the room. I would never go to back there or to a motel 6 period.

  • Stayed October 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Chandler, responded to this review, November 5, 2013
Mammaof679,
Thank you for posting your review. We apologize for the unpleasant stay you experienced as a result of the cleanliness, maintenance and service conditions you encountered. The issues you experienced are not consistent with Motel 6 standards for quality, and we encourage you to contact our guest relations department so they can have a record of your experience to help us provide you and other guests with better service in the future: 1-800-577-3435.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 reviews from our community

Traveler rating
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    7
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    9
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Sedona, AZ
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 24, 2013 via mobile

Even with the AC running, the room stinks of mildew. No TV remote. The only towel was a dirty washcloth on the floor behind the bathroom door. The front desk agent said that the entire housekeeping staff had been fired, so all of the current ones are new. She brought towels that she said were right out of the dryer. They were warm, but smelled faintly of food grease, and not at all like soap. The sheets are worn so badly in places that I can see the blanket right through them. At least they are clean. I should have left. I'll never stay here again.

  • Stayed October 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Chandler, responded to this review, October 30, 2013
Motojane, Thank you for taking the time to post your review. We sincerely apologize for your unpleasant stay. Please kindly contact our Guest Relations department so they can have a record of your experience to help us provide you and our other guests with better service in the future: 1-800-577-3435.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 22, 2013

Where do I start. We were staying there while our apartment was getting ready. A third party was paying for the room. Some how there was a mix up on the payment the third party made. They said that two nights weren't paid but never notified us until going into the third night at 10:30 pm when the police were at our door telling us to get out. We offered to just pay and they still didn't want to take our money. Which I guess was their loss. Also the tv didnt work right, internet barely worked, bed bugs, rude staff, beds had bar in middle, switched our rooms 3x. Just absolutely horrible.DO NOT STAY HERE

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Chandler, responded to this review, October 30, 2013
Chrissy1214, Thank you for taking the time to post your review. We sincerely apologize for your unpleasant stay. Please kindly contact our Guest Relations department so they can have a record of your experience to help us provide you and our other guests with better service in the future: 1-800-577-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 14, 2013 via mobile

This is a very low priced place to stay, unfortunately the quality has dropped dramatically the few times I have stayed. The first time I stayed a few years ago this place was great but the last 2 times within this year the place is turning into a dump. The sink wouldn't drain. The toilet handle had to be turned completely around just to flush and then put back so you don't hear the water running. The a/c heater unit control cover for the dial is not even on its located off, for reference I suppose. The smoke detector didn't even have batteries in it. The quality of the room is just poor overall. Lots of damage throughout. It's a shame because this used to be a nice inexpensive place to stay in chandler

  • Stayed October 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Motel6, Public Relations Manager at Motel 6 Chandler, responded to this review, October 17, 2013
Dear Jaime 951,
Thank you for taking the time to write your review.We sincerely apologize for the maintenance issues you encountered during your recent stay. These conditions are note consistent with our standards for quality at Motel 6. We encourage your contact our guest relations department to report your experience so may serve you better in the future: 1-800-557-3435.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 47 cities Reviews in 47 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 3, 2013 via mobile

I stayed here for one night and have stayed in other Motel 6 locations over the course of many years. This particular Motel 6 location is in need of some serious revisions.

This is understandably one of the older locations that hasn't been renovated yet but it is in dire need of other improvements as well.

I had issues with bed bugs and woke up with an itch on my legs. There was an insect control problem with this motel. The bed linens were old and the comforter had cigarette burns in it- and this was a non-smoking room?

On the good side, this motel is in a very good location. The pool area was decent, the truck parking lot across the street has plenty of room for large vehicles, and there's several great restaurants nearby (Whataburger, Rudy's
Barbecue, and a few others).

A renovation and better insect control would make this motel a much better place to stay.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango Colorado
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed May 2, 2013

I am old enough to remember how Motel 6 got its name - originally all the rooms were $6. I think this property must be one of the originals, and if the price were the same as it was then, you would get what you paid for. That might make it cool in a retro kind of way. Instead, it's just tired, worn, and old looking. Everything needs repair or replacement. Plumbing and wiring all loose, grime in the corners, flat pillows, tiny towels, slick bedspreads that slide off onto the dirty carpets during the night. We only stayed here because we had our dog with us and Motel 6 has a free-pet policy. For one night it was barely tolerable. If you had to stay here two nights you could become seriously depressed.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LAS CRUCES
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 9, 2013

On the road and wasn't able to get reviews on this motel before booking a night as we passed through AZ. Not really dirty, just very worn all around -- sheets, towels, screens, etc. There are many motels along that stretch of interstate and it's worth paying a little more. No amenities -- one little bar of soap for the room, no toiletries, no breakfast items.

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  • Stayed March 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6 Chandler

Address: 7445 West Chandler Blvd., Chandler, AZ 85326 (Formerly Southgate Motel)
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 Chandler 2*
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Also Known As:
Chandler Motel Six
Chandler Motel 6
Motel Six Chandler

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