The communication with the staff was less than adaquate. They booked me wrong - charged me for three days before I stayed there. Never gave me an itemized bill. Never told me "the rules" - pool time closing, etc., where to bring the keys upon check out, what time check out was, what each key was for, etc. Just had to ask and ask and ask. I did have to call the police on Sat night - big party upstairs with 40 underage drinkers. Three cop cars - but the party broke up. There is no number to call - no security. The facility is ok - but be cautious. I would think twice before staying there again.