I spend between 30 and 45 nights a year at hotels around the world and have become accustomed to erratic service. It is unusual to experience consistently excellent service from everyone at a property. We enjoyed a 3 night stay and the service was among the best I have ever received at any hotel. We were with a group of 7 families traveling for a gymnastics competition. Sammy checked us in and was friendly and cheerful - extremely patient with our many questions. Housekeeping was excellent, when we needed extra shampoo/towels - they were brought right up. Rooms were cleaned very well (dishwashers were run, sinks cleaned, etc.) daily. We needed extra ice for a rolled ankle - no problem. Breakfast was not fancy but varied daily with fresh fruit, various proteins and options for vegetarians.
The most remarkable service occurred after we checked out. I left a Burberry coat in our room. Michelle called and left me a message, then followed up with another call. The few times I have forgotten items at hotels - I have called the hotel and the items have never been located.
This kind of service is normally experienced at a Mandarin Oriental or Four Seasons. Very well done!
- Official Description (provided by the hotel):
- Discover a home away from home at Homewood Suites by Hilton® Phoenix/Chandler hotel. Stay a while in a spacious suite and enjoy the freedom to continue your daily routines with a large, separate living area, fully equipped kitchen and two flat screen TVs. Start your day with a boost and savor a complimentary full hot breakfast or enjoy complimentary evening dinner and drinks*, Monday through Thursday. Keep active in this Chandler hotel’s fitness center, pool and basketball court situated just steps from the hotel. Enjoy a carefree stay with pet friendly accommodations and an onsite convenience store. Stay connected with complimentary high-speed internet access available throughout the hotel and stay in touch with work or home in the business center. Host a meeting for up to 12 people in the professional boardroom and relax while our dedicated events team takes care of the details. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Priceline, Cheap Tickets, Hotels.com, Despegar.com and Hilton Hotels so you can book your Homewood Suites by Hilton Phoenix Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
- Hilton Chandler
- Homewood Chandler
- Homewood Suites Chandler
- Homewood Suites Phoenix Chandler
- Chandler Homewood Suites
- Chandler Hilton