The hotel itself is nothing fancy and could use some updating but it is clean, spacious and comfortable. What made this place stand out was its customer service- from the manager personally running up to see if one of our rooms was ready to the receptionist coming out to the pool to bring us noodles so we could enjoy our pool time even more, everyone went above and beyond! What really made our stay was when one of the room's a/c broke down, the wonderful receptionist did not hesitate to immediately offer us an additional room at no charge. My husband and I had stayed at another homewood for its value and will now continue to trust this brand even more. My in-laws, who were with us this visit and had never stayed at a homewood suites, kept commenting what a great hotel this was and kept wondering if we had booked some kind of VIP package due to the excellent customer service received.