We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not What You Would Expect From A Homewood Suites” 3 of 5 stars
Review of Homewood Suites by Hilton Phoenix Chandler

Save Saved
You added Homewood Suites by Hilton Phoenix Chandler to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Homewood Suites by Hilton Phoenix Chandler
3.0 of 5 Hotel   |   7373 West Detroit Street, Chandler, AZ 85226   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
2x Points Package
Ranked #6 of 28 hotels in Chandler
Tucson, Arizona
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 43 cities Reviews in 43 cities
34 helpful votes 34 helpful votes
“Not What You Would Expect From A Homewood Suites”
3 of 5 stars Reviewed January 15, 2013

Over the years we have stayed at several Homewood Suites and enjoyed them immensely. The evening reception serves as a good, tasty dinner with beer and wine. The breakfast, while not made to order, is very good compared to most prepared breakfasts.

On this occasion my wife, son, grandson, and I stayed at the Phoenix/Chandler hotel 1/9/13 and were disappointed in it relative to our previous Homewood Suites stays. The hotel seemed to be a bit rundown. The evening reception food was not good (meatloaf, canned beans, mashed potatoes, gravy, and salad) and not well staffed. My grandson would eat only the potatoes without gravy. The rest of us had a hard time with the rest of the offerings. We had to ask a manager to restock the meatloaf and it took him a while to find his staff.

The breakfast again was not up to the usual Homewood Suites standards, more like a Hampton Inn. Usually there is more variety, fruit, and better quality.

Finally, the tub did not drain when taking a shower. While not totally dissatisfied with our stay, it certainly did not meet our expectations or experiences with Homewood Suites.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

116 people have reviewed this hotel

Traveler rating
    69
    24
    12
    8
    3
See reviews for
36
14
11
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Kansas
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 4, 2013

I was extremely impressed with this hotel. The room and furnishings were modern and very, very clean. It was also quiet. We saw quite a few people in the hallways and in the lobby, but during the night we did not hear any outside noise at all.

We reserved a two-room suite. It was spacious and included two bathrooms, a living room area and a kitchen. The additional space was great, and it was definitely worth the price we paid.

They offered a complimentary breakfast bar in the morning, and a good variety of choices were available. The entire staff, from the people working in the breakfast area to the maids to the people at the front desk, were always very friendly and welcoming during my three-night stay.

There are a lot of hotels to choose from in Phoenix, but when I visit this area again I will definitely stay here.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego
Top Contributor
76 reviews 76 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 13, 2012

The hotel is tucked away next to another Hilton property but it's a good value for the money and the staff are really friendly and sweet. The free breakfast and dinners are a bonus with an ever changing menu. The rooms are clean and are all suites. Only downside is that the walls are thin if you don't close the door to your bedroom (hint for those light sleepers). Great time overall. And definitely make a little run next door to Rudy's BBQ (you'll hate me for this but ohhh is it good).

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed December 10, 2012

My fiancé and I stayed here while traveling across the country and it was one of the best places I've ever stayed at. Everyone was extremely helpful and kind, especially Betty Ann. Breakfast was amazing and the hotel had an extremely relaxed feel. Although, it seems mostly geared towards families, it was perfect for just the two of us.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
1 review
5 of 5 stars Reviewed October 11, 2012

We recently stayed 2 nights at the Homewood Suites Phoenix/Chandler. It was great. We got a large 2 bedroom unit with a full living room and kitchen. Breakfast was included - a huge savings for 5 people. The room was clean and well decorated. The beds were comfortable. I just can't say enough good things about our stay and the excellent value.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, October 23, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We understand that when traveling with a large family, space is important as well as the value of breakfast being included with your suite.We hope that that on your next visit to Arizona that you select us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2012

This is an Excellent Hotel and Excellent Staff!!! My husband and I stayed at this hotel for 1 week after relocating from out of state. The hotel itself is clean, modern, warm and inviting and having a seperate bedroom in the suite was great since we stayed with kids. The staff were absolutely incredible to us and our kids - they all were so accomodating and friendly and went out of their way to make our stay as comfortable as possible. Overall our stay was great and we can't say enough how positive our experience was!!!!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, October 23, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We love to hear from our guests that our staff was so accommodating, friendly and went out of their way to make your stay so comfortable. Since you have recently relocated to the state, we hope that you recommend our hotel to family and friends that come to visit you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
1 review
5 of 5 stars Reviewed October 3, 2012

I have come here for three years and the service and cleanliness has always been outstanding. I come here almost every week. The staff is very friendly and helpful. I recommend this property if you ever stay in the Chandler area for business or pleasure.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, October 23, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We love to hear that our guests would recommend our hotel to others. We hope that your territory changes back to Arizona so you can visit us each week again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Homewood Suites by Hilton Phoenix Chandler? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Homewood Suites by Hilton Phoenix Chandler

Address: 7373 West Detroit Street, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Chandler
#7 Business Hotel in Chandler
#8 Family Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Chandler 3*
Official Description (provided by the hotel):
Discover a home away from home at Homewood Suites by Hilton® Phoenix/Chandler hotel. Stay a while in a spacious suite and enjoy the freedom to continue your daily routines with a large, separate living area, fully equipped kitchen and two flat screen TVs. Start your day with a boost and savor a complimentary full hot breakfast or enjoy complimentary evening dinner and drinks*, Monday through Thursday. Keep active in this Chandler hotel’s fitness center, pool and basketball court situated just steps from the hotel. Enjoy a carefree stay with pet friendly accommodations and an onsite convenience store. Stay connected with complimentary high-speed internet access available throughout the hotel and stay in touch with work or home in the business center. Host a meeting for up to 12 people in the professional boardroom and relax while our dedicated events team takes care of the details. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Hotels.com, Booking.com, Priceline, Tingo, BookingOdigeoWL, Otel, HotelsClick and Venere so you can book your Homewood Suites by Hilton Phoenix Chandler reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
Hilton Chandler
Homewood Chandler
Homewood Suites Chandler
Homewood Suites Phoenix Chandler
Chandler Homewood Suites
Chandler Hilton

Owners: What's your side of the story?

If you own or manage Homewood Suites by Hilton Phoenix Chandler, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.