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“Our Families Faovrite Hotel Stay” 5 of 5 stars
Review of Homewood Suites by Hilton Phoenix Chandler

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Homewood Suites by Hilton Phoenix Chandler
3.0 of 5 Hotel   |   7373 West Detroit Street, Chandler, AZ 85226   |  
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Double HHonors Points
Ranked #8 of 28 Hotels in Chandler
Certificate of Excellence 2014
Claremont, California, United States
1 review
“Our Families Faovrite Hotel Stay”
5 of 5 stars Reviewed August 3, 2012

My husband had to work in Pheonix for a week, and booked this hotel on a recommendation from a coworker. We stayed with our three kids ages 5-11. Everything from the room, to the staff was excellent. Everyone is so friendly and welcoming. They made sure we knew about every ammenity available to us, and made sure we had everything we needed. Shuttle took the kids and I out while my husband was at work. Location is great as well. Pool is great, room is great, food is great, staff is amazing. I would, and already have recommended this hotel to my friends!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, October 23, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. I am so happy to hear that the staff made you aware of all the amentities available to you and your family during your week long visit. We hope that on your next visit to Arizona that you select us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    94
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    12
    4
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed June 30, 2012

Great Location, price and amazing staff! Always have a great experience when staying at a Homewood Suites.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, August 3, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gilbert, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 28, 2012

Our hosts provided excellent service to us in all ways, but what really impressed me was how genuine it always was. You need something? They will try their best to provide it.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, July 26, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We are very glad to hear that you were able to enjoy riding your bicycle in the area as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 9, 2012

My husband and I stayed here for 3 nights while he was in the Phoenix area for business. The room was excellent, clean and up to date. The kitchenette was well stocked and cleaned everyday. The front desk staff was excellent and very friendly. The breakfast and evening receptions were fresh, constantly stocked and had a great variety. The location is very convenient to any activity you want, I was even able to ride my bicycle around during the day due to the great bike lanes in the area. I would definitely recommend staying here.

Room Tip: We were upgraded to a corner "master suite" and even though we liked the room we did not l...
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, June 4, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We are very glad to hear that you were able to enjoy riding your bicycle in the area as well.

Lorri Caulfield
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chandler
2 reviews
5 of 5 stars Reviewed April 19, 2012

We (Trizetto India) stayed here for about 9 months and Homewood suites is really a home away from home. We would like to Thank Lupe (Head Chef) for making our stay much better. Lupe has adopted and learnt all the Indian Receipes for us. Special Thanks to Mike (Manager) and to his Team members for making our stay above comfort level. This is an awesome place to stay. Keep it up. We all miss you Homewood and the staff here.

Room Tip: Pool Side.
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  • Stayed August 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, June 4, 2012
Thank you for taking the time to let us know how your extended (9 month) stay with us went! We know you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We appreciate you making special mention of both Lupe and Mike for ensuring your long stay with us was as comfortable as possible. We hope that you choose us again if you travel back to Arizona.

Lorri
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Schilde
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2012

Great hotel. Excellent in every way. I would recommend this hotel. Close to restaurants & shopping centers. Quiet location. Friendly staff. Would definitely stay here again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, June 4, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. We love to hear that guests would recommend our location to others. We hope that on your next visit to Arizona you select us again!

Lorri Caulfield
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
zman319
Senior Contributor
45 reviews 45 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 13, 2012

Met expectations, would recommend, would stay again.

Standard HS with quick access to freeways.

Booked king suite; room was relatively clean (one potato chip under fold-out couch), but carpets and linen otherwise spotless.

Public areas: Pretty small, but never crowded.

Pool: Small, inner courtyard cozy, but that probably helps keep it shaded in summer. Hot tub was undergoing renovation during our stay.

Breakfast: Standard HS buffet, clean and dutifully attended to by the HS staff.

Dinner: though we elected to hit Rudy's BBQ (across the parking lot), the selection and presentation looked adequate. As I've said about HS dinners in the past- it's filling, it's fine. Oh, and the monthly menu did show Rudy's catering at least one of the meals, along with some other local restaurants, so it's not all middle-school cafeteria food...

Kudos to staff- we forgot some items in the pool area, and the staff had them in the lost and found the next day.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly M, General Manager at Homewood Suites by Hilton Phoenix Chandler, responded to this review, June 4, 2012
Thank you so much for taking the time to let us know how your stay with us went! We know that you have a choice when traveling and we thank you for choosing the Homewood Suites Chandler. I am glad to hear that the staff recovered your items left behind at the pool. Rudy's has been a big hit since opening earlier this year and we are excited that they cater dinner for us once a month. We hope on your next visit to Arizona you choose us again.

Lorri Caulfield
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Phoenix Chandler

Address: 7373 West Detroit Street, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Chandler
#7 Business Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Chandler 3*
Number of rooms: 83
Official Description (provided by the hotel):
Discover a home away from home at Homewood Suites by Hilton® Phoenix/Chandler hotel. Stay a while in a spacious suite and enjoy the freedom to continue your daily routines with a large, separate living area, fully equipped kitchen and two flat screen TVs. Start your day with a boost and savor a complimentary full hot breakfast or enjoy complimentary evening dinner and drinks*, Monday through Thursday. Keep active in this Chandler hotel’s fitness center, pool and basketball court situated just steps from the hotel. Enjoy a carefree stay with pet friendly accommodations and an onsite convenience store. Stay connected with complimentary high-speed internet access available throughout the hotel and stay in touch with work or home in the business center. Host a meeting for up to 12 people in the professional boardroom and relax while our dedicated events team takes care of the details. ... more   less 
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Also Known As:
Homewood Suites By Hilton Phoenix Chandler Hotel Chandler
Hilton Chandler
Homewood Chandler
Homewood Suites Chandler
Homewood Suites Phoenix Chandler
Chandler Hilton
Chandler Homewood Suites

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