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“Great Hotel” 5 of 5 stars
Review of Hampton Inn Phoenix Chandler

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Hampton Inn Phoenix Chandler
2.5 of 5 Hotel   |   7333 West Detroit Street, Chandler, AZ 85226   |  
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Ranked #9 of 28 Hotels in Chandler
Salt Lake City, Utah, United States
1 review
“Great Hotel”
5 of 5 stars Reviewed May 2, 2014

The staff was very cordial and helpful. If we needed anything, it was provided immediately. The rooms were clean and the air conditioning was easy to operate and it did its job as it should. We really liked having a fridge that worked properly and was cold enough to keep food cold. I recommend the Hampton at Phoenix.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginny P, General Manager at Hampton Inn Phoenix Chandler, responded to this review, May 3, 2014
The management and staff of the Hampton Inn Phoenix/Chandler thanks you for your excellent review of our hotel. I am happy your stay met with your expectations and that we were able to accomodate your needs. We look forward to welcoming you back to our hotel the next time you visit the Phoenix/Chandler area.
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162 reviews from our community

Traveler rating
    67
    52
    28
    9
    6
See reviews for
47
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59
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
OWATONNA
1 review
5 of 5 stars Reviewed May 2, 2014

The people were warm and friendly, yet not a bother when I had to get business done. Of course this review requires 200 characters, so Trip Advisor is bogus when you can put the review in 50 words or less.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ginny P, General Manager at Hampton Inn Phoenix Chandler, responded to this review, May 3, 2014
Thank you for your excellent review of the Hampton Inn Phoenix/Chandler. The entire staff thanks you for your kind words regarding our service. We look forward to welcoming you back to our hotel the next time you visit the Phoenix/Chandler area.
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St. Louis, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 22, 2014

Clean and quiet hotel. Good service. Standard Hampton amenities. Would stay here again for business or personal travel. Fast check in. Didn't try any of the other amenities. Neighborhood area didn't seem great, but there was a good bbq rest in the same parking lot.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambyr b, Front Office Manager at Hampton Inn Phoenix Chandler, responded to this review, April 26, 2014
Dear Stephanie M,
Thank you for taking the time to write your review about our Hampton Inn Phoenix/Chandler on Tripadvisor.com. I am so glad that your stay at our hotel was up to your standars. Each staff member at this property strives to make sure that all of our guests feel welcomed and at home during their entire stay. I truly hope to see you back at our Hampton Inn on your next visit to Chandler AZ. Have a great day and thank you for your busines it is very much appreciated. Should you need anything at all please do not hesitate to call our hotel anytime.
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Mesa, United States
1 review
3 of 5 stars Reviewed April 19, 2014

The complimentary breakfast was not that good, the biscuits and gravy were awful, tasted like flour. And the gentlemen who checked me in didn't really seem like he wanted to be there and wasn't able to answer some of my questions.

  • Stayed April 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambyr b, Front Office Manager at Hampton Inn Phoenix Chandler, responded to this review, April 26, 2014
Thank you for taking the time to fill out the review on Tripadvisor.com. I know how busy life can be and want you to know that the staff here at the Hampton Inn Phoenix/Chandler take every review seriously so that we may continue to improve our hotel. I am sorry that our hotel was not up to your standards. I have printed out this review and will review it with my staff so that we can make some changes. I do hope you will give our Hampton Inn another chance and look forward to seeing you back at our hotel on your next visit to Chandler AZ. Have a great day and thank you for your business it is very much appreciated.
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Tucson, United States
1 review
3 of 5 stars Reviewed April 13, 2014

It's a clean place and smells great but service is not good at all. I will NOT stay there again...more options around there. I would not recommend staying there unless they change their front desk help.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambyr b, Front Office Manager at Hampton Inn Phoenix Chandler, responded to this review, April 17, 2014
Dear Donaca D,
Thank you for taking the time to fill out this review on TripAdvisor.com. Our staff here at the Hampton Inn appreciates the feedback whether it is good or bad. We need each and every review that we recieve in order to know what areas of the hotel need improvment and what areas our staff is excelling in. I am sorry to see that our Front Desk staff failed to meet your standards. I will make sure that we make some changes to how we handle our guests at our Hampton Inn. Should you need anything at all please do not hesitate to call our hotel and we will be happy to assist you with whatever we can. Have a great day and thank you for your business. It is very much appreciated.
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Yuma, Arizona, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2014

Stayed in room 214. Would suggest you avoid it as the a/c roars on and off constantly and sleep is not easy to come by. Everything else was great, the cleanliness, room, breakfast and location. You must eat at Rudy's! It's the best and don't let the long line worry you - it's worth it!

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambyr b, Front Office Manager at Hampton Inn Phoenix Chandler, responded to this review, April 22, 2014
Dear YumaJeepFreak,
I would like to thank you for taking time out of your schedule to write a review of our hotel. Our staff here at the Hampton Inn Phoenix/Chandler strive to make sure that all of our guests standards are met during their stay at our hotel. I am sorry to hear that the A/C was noisy in room 214. I have addressed this issue with our Enigineer and have resolved the problem. I agree that Rudys is worth the wait, it is one of my favorite places to eat in Chandler. I do hope that on your next visit to Chandler we see you again at our Hampton Inn. Thank you for your business it is very much appreciated.
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Kent, United States
1 review
5 of 5 stars Reviewed April 3, 2014

The staff was great, nice rooms and the value couldn't be beat! Very clean and quiet! Great location close to the interstate, but quiet. Good BBQ restaurants nearby as well as Denny's. We would go back tomorrow.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ambyr b, Front Office Manager at Hampton Inn Phoenix Chandler, responded to this review, April 26, 2014
Hello Tom S,
Thank you for taking the time to fill out the review on Tripadvisor.com. I am so glad that your stay was so fantastic. Our staff here at the Hampton Inn Phoenix/Chandler strive to ensure that each and every one of our guests feels welcomed and at home during their stay at our hotel. I hope that we will be seeing you on your next visit to Chandler AZ. Have a great day and thank you for your business it is very much appreciated.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Phoenix Chandler

Address: 7333 West Detroit Street, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chandler
#8 Romantic Hotel in Chandler
#10 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix Chandler 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Enjoy the ideal location of the Hampton Inn Phoenix/Chandler hotel located just 15 miles from downtown Phoenix, our inviting hotel offers convenient accommodations whether you’re here with family, for relaxation, or on business. Save and get a head start on your day with Hampton’s free hot breakfast with our signature waffles and delicious oatmeal. Don’t miss out if you’re rushing to a meeting simply grab a Hampton On the Run® Breakfast Bag, available Monday to Friday, as you head out the door. ... more   less 
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Also Known As:
Hampton Inn Phoenix Chandler Hotel Chandler
Hampton Inn Chandler
Chandler Hampton Inn

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