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“My Stay” 4 of 5 stars
Review of Hampton Inn Phoenix Chandler

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Hampton Inn Phoenix Chandler
2.5 of 5 Hotel   |   7333 West Detroit Street, Chandler, AZ 85226   |  
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Ranked #10 of 26 hotels in Chandler
Las Vegas, United States
1 review
“My Stay”
4 of 5 stars Reviewed December 24, 2013

The Hampton Inn is a very well organized place and very clean. The beds are comfy and the service is on point. Be weary of the internet if having a business conference. It may make your day a bit longer than you expect.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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112 people have reviewed this hotel

Traveler rating
    45
    34
    22
    6
    5
See reviews for
34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Zionsville, IN, United States
1 review
5 of 5 stars Reviewed December 20, 2013

Hotel was well situated for access to Phoenix freeway system and local business, and within 5 minutes of a variety of restaurants. The fitness room was equipped, though a little cramped for the number of users. Room was clean though a little dated. Breakfast met the Hampton standard, and early morning coffee was a nice plus. I would stay in the location again.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Murrieta, United States
1 review
3 of 5 stars Reviewed December 5, 2013

The room was not what we had requested. We arrived late around 1:00 am and the clerk did not know whether he could find us the room we requested. We did not have time to wait for him to find us another room as we only had around 5 hours to sleep before needing to get on the road again. We had to make down the couch so the kids could have a bed. We had requestd 2 double beds. We only had one.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix Chandler, responded to this review, December 6, 2013
Dear Susan,

Thank you for the feedback on your recent stay with the Hampton Inn Phoenix/Chandler. My apologies that your experience was less than you've come to expect from the Hampton brand. It is because of guests like yourself that provide us with feedback that we are able to make changes to improve our hotel. I have addressed the problem with our front desk to ensure we are delivering the best service possible at all times. I invite you to stop by next time you are in town and give us another chance to wow your experience. If there is anything else you may want to discuss please feel free to give me a call at the hotel.
Again, thank you and wish you a great weekend,

Josh R
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 3, 2013

A very clean room with wonderfully comfortable beds. Helpful and professional staff. Nice selection of various items for breakfast, and an assigned person to refill and replenish items, as well as help guests with any thing that is needed.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix Chandler, responded to this review, December 6, 2013
Thank you so much for taking the time to give us your feedback on your recent stay with us. I thank you for your comments as we stride to only provide the best service possible at all times. We hope to see you again in the near future.

Thanks again,

Josh R
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A TripAdvisor Member
5 of 5 stars Reviewed December 2, 2013

This is a great hotel for personal as well as business travel. Front desk staff, Michelle in particular, are very friendly and helpful. Two small issues resolved in a timely manner. Rooms are very clean and well-appointed. Great access to freeway without the noise. Very satisfying breakfast. Will stay here again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix Chandler, responded to this review, December 6, 2013
Thank you so much for taking the time to give us your feedback on your recent stay with us. I appreciate your kind comments and will certainly be sharing them with our team and Michelle!

We look forward to seeing you again when your travels bring you back to the Phoenix/Chandler area!

Thanks again,

Josh R
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Oregon
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 29, 2013

Clean roomy rooms, attentive staff, great breakfast, Hampton Inns always come through. Great beds, free WiFi, laundry facilities. Close to everything. We'd stay here again anytime we're in the area. Quite and safe.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix Chandler, responded to this review, December 6, 2013
From the Hampton Inn family to yours, we thank you for your recent review; it is always nice to receive feedback from our guest. I will certainly share your kind remarks with the staff! We hope to see you again in the future!
Kind Regards,

Josh R
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Broomfield, United States
1 review
1 of 5 stars Reviewed November 27, 2013

The worst most disgusting hotel I have ever stayed at. I believe sleeping at a Truck Stop would be more comfortable, more clean and totally more enjoyable. Evening staff so unfriendly and NOT helpful. Rooms disgusting with mystery stains on furniture, shower curtain, etc. Will not take much imagination to figure out where those stains came from - gross!

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
josh r, Manager at Hampton Inn Phoenix Chandler, responded to this review, December 3, 2013
Dear Ellen,

Please accept our sincere apologies for the hassle and frustration you experienced on your recent stay at our hotel. We strive to make every guests' stay a pleasant one from check-in to departure through quality service and amenities, and we regret this was not your impression. We will use your comments as part of our ongoing service training and hope you will give us another opportunity to show you the quality stay you deserve should you return to our area in the future.

Best Regards,

Josh r.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Phoenix Chandler

Also Known As:
Hampton Inn Phoenix Chandler Hotel
Hampton Inn Phoenix Chandler Hotel Chandler
Hampton Inn Chandler
Chandler Hampton Inn
Address: 7333 West Detroit Street, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chandler
#12 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Phoenix Chandler 2.5*
Official Description (provided by the hotel):
Enjoy the ideal location of the Hampton Inn Phoenix/Chandler hotel located just 15 miles from downtown Phoenix, our inviting hotel offers convenient accommodations whether you’re here with family, for relaxation, or on business. Save and get a head start on your day with Hampton’s free hot breakfast with our signature waffles and delicious oatmeal. Don’t miss out if you’re rushing to a meeting simply grab a Hampton On the Run® Breakfast Bag, available Monday to Friday, as you head out the door. ... more   less 
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