I had booked a room which was confirmed. When I arrived late in the evening (because my flight was due this time), the lady at reception said: "finally, you are here. I was waiting for you", strange because they knew my flight schedule. The lady told me she had no room for me, since other customers decided to stay longer, so she booked me to another hotel. This was very bad. The other hotel was 5 miles further down the road, and lower class. It was not a business hotel at all. My advice: do not book this hotel, since a room will not be guaranteed.
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- Also Known As:
- Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
- Springhill Suites Chandler