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“Good to stay for familry or business traveler” 4 of 5 stars
Review of SpringHill Suites Phoenix Chandler/Fashion Center

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SpringHill Suites Phoenix Chandler/Fashion Center
3.0 of 5 Hotel   |   225 North Metro Boulevard, Chandler, AZ 85226   |  
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Ranked #15 of 28 Hotels in Chandler
austin
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good to stay for familry or business traveler”
4 of 5 stars Reviewed October 8, 2013 credit card Amex Card Member Review

I stayed there for a week on business travel. Near the hotel, there is big mall in walking distance. You can see buffalo wings, Kona grill and movie theaters around. Traffic is not worse and can be accessible to highway in 2 or 5 mins.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, October 15, 2013
Thank you for wonderful review. We are very happy you were able to enjoy your stay and were able to visit the many restaurants and shops our hotel location has to offer.
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92 reviews from our community

Traveler rating
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    12
    2
    5
See reviews for
29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Haifa
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 8, 2013

This hotel is conveniently located near Intel. Which makes it a convenient business location.
It is also very close to a large Chandler Mall

I got the impression that this Springhill suites is more modest than others I have visited. But still pretty much meets the expectations.

Breakfast is served with plastic utensils ... i saw silverware and regular plates in other locations

Room was very spacious, but air conditioning is not great. Makes too much noise

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, October 15, 2013
Thank you for your review. We do apologize that you encountered an issue with your air conditioning unit during your stay. Here at the SpringHill Suites we strive to make sure every guest stay is enjoyable. We will make sure we correct this moving forward. Thank you again for taking the time to give our hotel a review.
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Penang Island, Malaysia
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 9, 2013

excellent staff that pay attention to details.

i arrived at the evening on a business trip, upon checking in, the staff greeted me and welcome with friendly gesture. it was a busy evening while i had to wait in queue and several guests checking in.

i walked out and passed by the counter, after 30 minutes, the staff still remembered my name and greeted me, despite being busy during the time of check in.

even during the breakfast time there was waitress staff asking me if i need anything. i saw the hot breakfast was empty and asked perhaps a refill. few minutes later they refilled, and the waitress staff asked if she can bring it to me personally, while seeing i have not went to fill my plate. wow... pretty good service!

the only downside was, i asked for single king size bed but they gave me double queen.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kulim, Malaysia
2 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2013 via mobile

Stayed here during my first ever trip to Chandler Arizona. It is almost like every other springhill suites with the exception laundry room is on the second floor. Near the Chandler Fashion Mall makes it really convinient.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Land O Lakes, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 25, 2013

We spent one night at the Springhill Suites on July 2nd and were very pleased. It was clean, quiet and about a 20 minute drive from the airport. They offered a nice, hot breakfast too. It is right along side the highway for easy access.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, July 30, 2013
Thank you for your review. We are so happy you enjoyed your stay and our location. We hope to see you again next time you are back in Chandler, AZ.
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Green Bay, Wisconsin, USA
Top Contributor
141 reviews 141 reviews
17 hotel reviews
Reviews in 43 cities Reviews in 43 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 13, 2013

We stayed for two nights at this hotel when we came into Phoenix area for our daughter's orientation/registration at ASU - Tempe.... Go an unbelievable deal on Priceline, and we were given an early check-in and late check-out to boot, being that it is heat of summer here and the off-season.... Staff was phenomenal and the area is outstanding for shopping, dining, and entertainment choices.

Room Tip: 3rd floor room was nice and quiet.... And overlooked the pool area... NICE!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, June 19, 2013
Thank you very much for the wonderful review about our property we are glad you enjoyed your stay. We look forward to seeing you next time your back in Chandler, AZ.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gjwoodsjr
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 6, 2013

Location of hotel was an unexpected bonus. Easy to get to the highways and very close to a bunch of very nice restaurants but also a huge mall across the street. The rooms were well maintained and always very clean. While we were staying at the hotel, they left a note in the evening informing us that there would be maintenance and cleaning of the air conditioner. When this actually happened to our room they were very polite and wanted to make sure there was no intrusion. Nice to see the hotel actually do this upkeep. Pool and Jacuzzi were very nice, but the only issue was sometimes the pool towels were not always stocked. There were times after dinner we would go to the pool and get the last two towels.

As for breakfast most days were very good, but there was a day or two that the eggs or bacon had run out and there was no one around to tell, including the desk...

Would be my preferred hotel if going back to that area....

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, June 19, 2013
Thank you for taking the time to fill out a review, we are very happy you enjoyed your stay. We greatly appreciate the feedback and will make sure the breakfast items are stocked at all times as well as pool towels. Hope to see you again next time you are visiting Chandler, AZ.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 North Metro Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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