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“SpringHill, Chandler, AZ” 4 of 5 stars
Review of SpringHill Suites Phoenix Chandler/Fashion Center

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SpringHill Suites Phoenix Chandler/Fashion Center
3.0 of 5 Hotel   |   225 North Metro Boulevard, Chandler, AZ 85226   |  
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Ranked #16 of 28 Hotels in Chandler
Fort Collins, Colorado
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“SpringHill, Chandler, AZ”
4 of 5 stars Reviewed February 28, 2013

We made the reservation during the snow bird season, which is not the best idea. Everyone else is in Arizona at the same time.

The motel had great staff. They were helpful and professional. The motel was very clean and well designed. The rooms were very roomy and comfortable with a refrigerator and a microwave. Everything worked as advertised.

The location of the motel is very convenient to the highway, shopping center across the road, and restaurants.

This was our first time staying here. We would probably stay here again if need be. We would try to avoid the snow bird season. We did enjoy the warm weather and it was worth it.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, March 4, 2013
Thank you for your review. Snowbird season is a very busy season for us since the weather is so nice. I will be sure to pass this along to our staff that you really enjoyed your stay. We hope to see you back next time you are in Chandler, AZ.
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96 reviews from our community

Traveler rating
    42
    32
    14
    2
    6
See reviews for
32
17
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2013 via mobile

From the managers to the breakfast care takers this hotel staff went out of their way to make each and every guest feel taken care of. This hotel was very well maintained inside and out. We will be back!!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 28, 2013
Thank you for your review. We are so happy you enjoyed your stay here at the Springhill Suites Phoenix Chandler Fashion Center. We look forward to seeing you next time you are back in Chandler, AZ.
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Gladstone, Michigan, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2013

Very nice all around, although right next to a major and busy road, nights are quiet. Rooms are large and updated. Enjoyed the breakfast, well stocked with a large assortment of items.

Staff was great, and friendly. Even had one of the managers clear our plates from the breakfast table and chatted with us awhile.

Nice location, nice neighborhood, like others have said a large shopping center is right next door, gas stations are close, restaurants are close, easy in and easy out.

I'd stay here again for sure, the value was excellent, rooms clean.

On our last night a group of high school students were in town for a trip, and they were kind of loud. But when I was in high school I was the same way and they never affected our sleep. We were on vacation so a little laughter didn't bug us, but if you were in town on important business the 3rd floor might be your best bet (we were on floor two).

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 23, 2013
Thank you for your review. I am so glad you enjoyed breakfast and our friendly staff as well as the close proximity we are to the Chandler Fashion Mall. We are happy to hear you enjoyed your stay and we look forward to seeing you next time you are back in Chandler, AZ.
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Kitchener, Canada
Top Contributor
75 reviews 75 reviews
43 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 5, 2013

This is a nice hotel right across the road from a large shopping centre. The rooms sleep up to six but really are only comfortable for 3-4 people as there is very little division between "rooms". The breakfast was minimal but met our needs. The staff at the hotel were very helpful and accommodating.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrew W, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, January 17, 2013
Thank you for your review. We are happy to hear you enjoyed your stay and we hope to see you next time your back in Chandler, AZ.
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Sierra Vista, Arizona
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2012

We had two teams go up and stay a weekend. They were more than accommodating. On Sunday breakfast was to be served at 7am. We had to be of the field by 7am so they oppened up breakfast at 6 am for us. When I went down to breakfast 5 minutes to 6 everything was ready. We could not have been happier. The rooms were clean and all the staff was more than polite.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KMFREEMAN, Owner at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, November 5, 2012
Thank you so much for your wonderful feedback for our property and our staff! We truly value all of our guests and always want to ensure that they have a wonderful experience when staying with us in Chandler! Please let us know if there is anything further we can assist you with and we look forward to having you with us again when visiting in Chandler!
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El Paso
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed September 27, 2012

Just got the room at the last minute online, so I had no idea what I was getting. The place is a very nice hotel. From the check-in staff to the minute I left, it was perfect! The staff genuinely cares about your stay. When I walked in too late for the morning breakfast to get a bagel, the management and staff seemed apologetic that they had shut things down. They tried very hard to talk me into re-setting things up for me---I declined, but it was the thought that counts. I even overheard the morning meeting--"what can we do to make the guest expierience better". It was as though I was at "hotel disneyland". The rooms were Huge,,and very clean. I really cannot find a fault with this hotel. I'd have to say the level of professionalism and service is about the best I've ever experienced. The facilities and room were top notch--and all at a great price!--really can't go wrong here!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wodonga, Australia
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 20, 2012

Great location, right next to Chandler Mall. Very comfortable suites, with plenty of room. Free Internet and breakfast.

However, the best thing about this property is the staff, very helpful and accommodating. Well done and thank you.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 North Metro Boulevard, Chandler, AZ 85226
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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