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“Very nice” 5 of 5 stars
Review of SpringHill Suites Phoenix Chandler/Fashion Center

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SpringHill Suites Phoenix Chandler/Fashion Center
3.0 of 5 Hotel   |   225 North Metro Boulevard, Chandler, AZ 85226   |  
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Ranked #17 of 27 hotels in Chandler
Chapel Hill, North Carolina
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Very nice”
5 of 5 stars Reviewed March 28, 2012

We were visiting our son and stayed here. The suite had plenty of room for three adults. The desk left ample space for charging electronic devices and had a comfortable chair too. It was nice to have a refrigerator in the room to keep water and our dinner leftovers cold. The location was very convenient and although it was near the highway, the room was quiet. The area seemed very safe and the parking lot was well lit. Front desk staff were especially nice.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 people have reviewed this hotel

Traveler rating
    38
    29
    11
    2
    5
See reviews for
28
15
7
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 25, 2012

Hi, this hotel have a bit old rooms, and noisy some times.
On the other hand, it close to major highways, shooping centers and have a good breakfast
1 wired item is the TV, you can't be in your bad and watch TV, unless you want a nack problems...
Other good point is that this is the closest hotel to Chabad Chandler. ~40 mins walk...

Room Tip: Room not in the middle section, too noise from the pool
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flushing, Michigan
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 3, 2012

We spent eleven nights here while visiting my son and grandson for Christmas and found it to be welcoming and comfortable. The room was very clean, well laid out and reasonably spacious. We especially appreciated the excellent housekeeping service and the helpful front desk staff. Breakfast was plentiful and featured lots of variety.

I used the small but well- equipped fitness room and we both enjoyed the hot tub and warm swimming pool. The only drawback was a wi-fi system that stubbornly kept returning to the hotel's web page instead of staying on the internet.

The hotel is across the street from a major shopping mall that includes a large variety of restaurants making the location especially convenient.

Room Tip: The third floor proved to be quieter than the other two. Fellow guests on lower floors were annoyed...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pflugerville, Texas
2 reviews
5 of 5 stars Reviewed December 29, 2011

Great caring place to stay. and very clean. Very friendly staff. They found and expensive item I left behind and shipped it to me by Fedex. This is awesome!

Room Tip: Very close to mall and a lot of places of eat
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 29, 2011

This was our second stay at this location. We discovered that the whole place had undergone a recent renovation with new carpet, drapes, furniture, wallpaper, etc. Marriott's efforts to make the place seem modern and trendy really missed the mark. It now looks cold and sterile. This is all personal taste - maybe others will like it better.

GREAT:
Cleanliness.
Helpful staff.
Convenient location.

AVERAGE:
Breakfast food quality.
Pool and hot tub.
Bed comfort, bedding, pillows.

POOR:
Sofa bed comfort (metal bar in the back).
Ran out of breakfast food.
Cold and sterile decorating.
Fire alarm went off at 3:30am.
Noisy - you can hear people tromping around upstairs..

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, December 8, 2011
Thanks so much for taking the time to post about our hotel and your experience with us. Our renovation is definitely a more modern. We did have an incident with the fire alarm. Thankfully it was not a real fire. Thank you so much for your breakdown of services we provided. We have reviewed them and taken initiative to make the change.
Happy Holidays and hope to see you again soon,
Gary Bates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 28, 2011

I am a Chandler resident who stayed here for a wedding party. The room was nice and clean, comfortable bed with nice sheets! Great options for breakfast the next day in the lobby. There is also lots of shopping right across the street, plus good dinner options. I would definitely stay here again!

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, December 8, 2011
Thanks so much for your time and business. We are pleased to know you enjoyed your stay. Our goal is to make your stay so enjoyable that you cannot wait to return.
Happy Holidays
Gary Bates
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis, Missouri USA
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2011

My daughter and I spent two nights here visiting family, especially two great-grandchildren. Our quarters were clean, comfortable with a cool, relaxing decor. Because my granddaughter's apartment is very small, we visited with the children in our room. They were excited and playful but well behaved. Unfortunately, we were too noisy at 9 p.m. and annoyed a neighbor who complained to us. We felt terrible and apologized. The next day we told the staff who actually comforted us! They knew what a family reunion was like and welcomed us to visit and play games in the lobby in the evening. The staff was cheerful and friendly and made our trip fun. I wish I had asked for their names - everyone of them - they deserve high praise - along with our thanks. P.S. We thought the breakfast food was excellent.

Stayed November 2011, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary B, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review, December 8, 2011
Thanks so much for staying with us and taking the time to post your experience. Our staff continues to go above and beyond with all guests. It really shows when you write about us on Trip Advisor. Thanks again! I will pass the message on to all of our staff.

Happy Holidays
Gary Bates
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 North Metro Boulevard, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 27 hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler

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