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“Good Hotel but "Watch how much you flush"” 4 of 5 stars
Review of Radisson Hotel Phoenix / Chandler

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Radisson Hotel Phoenix / Chandler
3.0 of 5 Hotel   |   7475 W Chandler Blvd, Chandler, AZ 85226   |  
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Ranked #15 of 28 Hotels in Chandler
Tucson, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good Hotel but "Watch how much you flush"”
4 of 5 stars Reviewed July 4, 2014

What I liked best about the Radisson Phoenix Chandler hotel is that it is extremely close to my work and other businesses and people that I have to “deal” with. They do listen to me when I complain and respond appropriately.

There are a few very very minor physical “issues” that I hate to mention but to give a fair review, I must. Issues such as elevators that are slow and hot in the Summer and carpets in main hallways that need to be replaced. They could do this one floor at a time, if funding is an issue. Currently, the hotel needs to “Switch Out” all or most of the toilets in the hotel. I stay here often, and no matter what room I have, the toilet doesn’t flush very well. If one has children who use too much toilet paper or you’re a person that has large amount of…. #2, with toilet paper, you are going to have a messy stinky problem. Since I stay here often, I am aware of the flushing issue and flush twice to avoid overflow problems.

The hotel is the first entrance off I-10 & Chandler Blvd., (EXIT 160 off I-10 go West). It is next to a new restaurant “Marie’s” that has no affiliation with Marie Callender’s. Marie’s, however, does carry similar fare that was at the former Marie Callendar restaurant at the exact same location. There is no bar at this time in Marie’s as they are working on it.

The hotel is near Mitel, Intel, Honeywell, Target HQ, and other Tech businesses in the Chandler/Tempe area. Arizona Mills and Chandler Fashion square are not far away along with one of the Spring Baseball parks.

The Hotel has an extremely small bar area but the employee’s make up for the small area with great service and attention to the customers’ needs. The food varies depending on your tastes but you can get a soup and a small salad for under $10, not including tip. They have a large pool with a medium size hot tub (7-13 people could be in it comfortably).

The rooms vary in features and size. Rooms sometimes have a “Sleep Number” bed but I think they are moving away from this. Ironing board and Iron are in the room. It’s hit or miss as to whether you will have a refrigerator in the room. Important for me as I have medicines that I like to be kept cold.

Bathroom Sink counters have recently been replaced. Amenities are nice with a shoe mitt, shower cap, & mouthwash in upper tier rooms. Some rooms have a safe. Linens are fresh, of good quality, & replaced when dirty. Almost all of the rooms have a flat screen TV in them if you feel like staying in all day. Internet is free but, as with all free internet in hotels, be conscious of the fact that hackers love free internet sites. Parking is free with no hassles.

A belter than good experience with room for improvement/updating.

Don’t be surprised if they remember your name.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SisiRChandlerAZ, Operations Manager at Radisson Hotel Phoenix / Chandler, responded to this review, July 7, 2014
Wow! Thank you for recognizing the great service and knowing that we’ll remember your name. We pride ourselves on listening to our guests and acting on their requests and comments. Looking forward to seeing you again.
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157 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Tucson, Arizona
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 2, 2014

Clean, quiet street noise. Beds firm which I like. AC a bit noisy. Seems like they were booked up so breakfast was pretty empty when we arrived. No coffee, no juice, no fruit. Milk, waffles, two biscuits and gravy and a few eggs left. Cold cereal and a few sweet rolls left. Otherwise a pretty good stay. Would stay again if I could not find anything else. Used AARP rate.

Room Tip: They changed us from 6th floor to the 3rd floor do to potential AC problems. Outside temp about 110...
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SisiRChandlerAZ, Operations Manager at Radisson Hotel Phoenix / Chandler, responded to this review, July 7, 2014
We are glad you enjoyed your stay. Our location is one of the high points to our hotel. Cleanliness is also very important to our entire staff and we will share your positive comments to the House keeping department. In addition we will certainly work on keeping a full hot buffet breakfast available during the service hours. Thank you taking time to let us know the positive and not so positive. We truly do listen to our guests to provide an enjoyable experience.
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Lake Havasu City, Arizona
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 15, 2014

We really enjoyed our stay at Radisson. The staff were all friendly and helpful. The grounds are neat and attractive. The room was spacious, clean, and very nice. So conveniently located immediately off the freeway. Even though we could see the traffic from our window, we were not at all aware of noise. Love the sleep number bed! And best of all, the cost was quite reasonable.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review, June 20, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your night sleep and our convenient location. We look forward to your next stay.
Sincerely,
Ted Trembath - General Manager
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Congleton, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 12, 2014

I was a bit nervous going into this hotel as I saw it gets mixed reviews but my experience was fine. The girl on reception was very sweet and welcoming, the room was large, clean and comfy. The location is fantastic close to Arizona Mills, the Premium Outlet Mall and many other places. Was a good stay and somewhere to consider for future stays in PHX.
I would have expected a free breakfast though, this was the only negative point

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review, June 16, 2014
Thank you for your feedback and for taking the time to write about your experience at the Radisson Phoenix Chandler. I am pleased that you stayed with us and enjoyed the location and welcoming staff. I hope you can visit us again with full confidence that we will provide the Radisson famous "Yes I Can" experience every time.
Best wishes,
Ted Trembath - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 2, 2014

Our conference was at a more expensive hotel in the area, so we searched online and found this
Radisson. Friendly, helpful staff and quiet clean comfortable room. Breakfast was $20; previous comment says $6 at check-in, but we weren't asked about it at check-in. Plumbing around us was noisy. Air conditioner was resistant to efforts to regulate temperature for a day. Bed was Sleep Number. Good storage space and TV. Restaurant not open Sat or Sun.

Room Tip: hotel surrounded by highways, but noise not a problem in our room.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Illinois
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 30, 2014

After having a bad experience at another hotel, I stayed here for 3 nights. It was a clean, closed hotel with admission through only the front door with 24 hr front desk. The hot breakfast buffet was $6 if paid for at check in, very nice with fruits, yogurt, waffles, eggs and sausage, as well as pastries, rolls, etc. Small bar with happy hr each night, dinner served as well if needed. Room was larger then normal, sleep number bed, lg flat screen tv, need to ask for room with fridge if neede, not in all rooms. Nice pool area, hotel is in a complex of 6 different hotels, right near major highway interchange.

Room Tip: Ask for a fridge ahead of time if you need one.
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  • Stayed May 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review, June 2, 2014
Thank you for your feedback and for taking the time to write about your experience at the Radisson Phoenix Chandler. I appreciate you mentioning the great breakfast available, large room and nice pool area! I look forward to your next visit to our area.
Best wishes,
Ted Trembath - General Manager
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Peoria, IL
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 28, 2014

Very pretty lobby and large outdoor pool area. The heated salt water pool is wonderful! Very clean hotel with extremely friendly and accommodating front desk staff. There is a nice breakfast buffet each morning. If you prefer going off the premises, both Dunkin Donuts and U S Egg are close by on Chandler Blvd. This hotel has a very convenient location – one block off I-10 and Chandler Boulevard.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RadGM, General Manager at Radisson Hotel Phoenix / Chandler, responded to this review, May 30, 2014
Thank you for your very nice review and for taking the time to write about your experience at the Radisson Phoenix Chandler. Thanks for mentioning our spacious lobby and pool area as well as our central location convenient to major highways. I hope you can visit again soon!
Best wishes,
Ted Trembath - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Phoenix / Chandler

Address: 7475 W Chandler Blvd, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Chandler
#14 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Phoenix / Chandler 3*
Number of rooms: 159
Official Description (provided by the hotel):
The sophisticated Radisson Hotel Phoenix-Chandler sits in the beautiful and growing southeast area of the Valley of the Sun. At our Chandler, AZ hotel, guests enjoy proximity to Phoenix-Sky Harbor International Airport (PHX) and easy access to Phoenix, Tempe, Mesa, Gilbert and a variety of venues (both sports and leisure) in the Glendale area of Phoenix, Arizona. The Radisson is also just a short drive from Chandler Fashion Center Mall, Firebird Raceway, Polar Ice Arena, Bob Bondurant School of Driving, Wild Horse Pass Casino and renowned Rawhide Western Town. These venues offer shopping, a multitude of eateries, movies and special events. Business travelers find the Radisson Hotel Chandler nearby Intel, Honeywell, Verizon Wireless, Microchip, Freescale and Bank of America, among other widely known businesses in the Chandler area. Historic downtown Chandler is approximately seven miles away, offering eclectic dining, shopping and galleries. Our Phoenix area hotel offers spacious and stylish guest rooms, warm hospitality and an inviting atmosphere with superior service. At Radisson Phoenix-Chandler, it’s our employees who make the difference! ... more   less 
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Also Known As:
Radisson Hotel Phoenix Chandler
Radisson Chandler
Chandler Radisson

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