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“Great hotel, friendly, excellent staff!” 5 of 5 stars
Review of Fairfield Inn & Suites Phoenix Chandler / Fashion Center

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Fairfield Inn & Suites Phoenix Chandler / Fashion Center
2.5 of 5 Hotel   |   1100 South Price Road, Chandler, AZ 85286   |  
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Ranked #8 of 26 hotels in Chandler
Manchester, Washington
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“Great hotel, friendly, excellent staff!”
5 of 5 stars Reviewed December 29, 2013

My husband and I stayed here for the Christmas Holidays. The room, the staff and the great breakfast made our holiday perfect. The location made it easy to get to all the wonderful restaurants and shopping malls Chandler has to offer. Ila at the front desk was always helpful and her smile made my day better.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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59 people have reviewed this hotel

Traveler rating
    36
    13
    7
    1
    2
See reviews for
17
12
7
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Maple Grove, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2013

The staff were extremely friendly. The room was just average but okay. Bathroom floor could've been cleaned a bit better. Breakfast is really good. Lots of options to choose from. Waffles, cereals, toast, juice, eggs, sausage, fruit, and muffins.

Stayed December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler / Fashion Center, responded to this review, December 29, 2013
Edstr,
Thank you for taking the time to give us your feedback, we're very happy to hear that you enjoyed your stay with us. We hope to see you again on your next visit to the Chandler area!
Thank you,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wills Point, Texas
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2013 via mobile

This is an exceptional hotel with superior service! The room was beautiful and very clean. I didn't have time to eat breakfast so the front desk staff gave me a granola bar. I will definitely stay here again!

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler / Fashion Center, responded to this review, November 6, 2013
Angela52,
Thank you for taking the time to give us your positive feedback! We're pleased to hear that our staff and hotel met your needs and that you enjoyed your stay. We look forward to seeing you on your next visit!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 24, 2013

I had higher expectations from this hotel. the room description was a suite with one bed room and one leaving room. in reality, the room was similar to what you would find in other hotel with similar rating. the bed area is a bit too small.
the pillows are small.
If you can, I recommend staying on the other side of the street at homewood suites.

Room Tip: avoid the second floor, choose a room on facing the south if you don't want to see the freeway w...
See more room tips
  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler / Fashion Center, responded to this review, October 28, 2013
Dear Guest,
I'm sorry to hear that your stay with us did not meet your expectations. The sleeping area in our suites does tend to be a bit smaller since it has the extended living area, however, our pillows are standard brand issued. Thank you for taking the time to give us your feedback, we hope to see you on your next business trip.
Thank you,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Top Contributor
70 reviews 70 reviews
56 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

Liked everything about this hotel except the bathroom was dirty. I had already unpacked my bags when I went into the bathroom and saw shoe footprints all over bathroom floor in front of the sink to the toilet. About 10 or more of them. Looked like they had cleaned the floor and then somebody with slightly dirty shoes walked around the area leaving their shoe marks all over. Because I had already unpacked I just later towels over them. Breakfast had bacon which was nice.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler / Fashion Center, responded to this review, September 20, 2013
luvtotravel2006,
Thank you for taking the time to give us your feekback! We are sorry to hear about the unusual circumstances regarding your bathroom, but are happy to hear that you still enjoyed the rest of your stay. We look forward to seeing you next time you visit the Chandler area!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore, Karnataka, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2013

We had a great experience with Fairfield Inn at Chandler, Room was clean and big enough for two people. The shuttle service was very good. Breakfast was delicious.

Overall I would rate this hotel as Excellent.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman, Washington
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 13, 2013

We had a wonderful stay at this hotel The hospitality was great and room service was, also, wonderful. The pool area could have been a little cleaner and they never had enough clean towels out by the pool. They were quick to respond when asked for some. Also, the shower could have had a little warmer temperature, the towels and bath mat could be updated and, maybe a little better lighting in the bed area. Otherwise, we would definitely stay at this hotel again. Plus, it was close to the mall and the new outlet stores and many restaurants. The restaurant in the hotel was really good, with a limited menu, but enjoyed everything we had there. The broccoli soup was soooooo good! The continental breakfast was the same as most, but was good.

Room Tip: We stayed on the 5th floor. The a/c was a little noisy, but we were next to the elevator and didn...
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Fairfield Inn & Suites Phoenix Chandler / Fashion Center, responded to this review, August 21, 2013
Dear Guest,
Thank you for taking the time to give us your feedback, we really appreciate it, and are happy to hear that you enjoyed your stay with us! We will definitely stay on top of keeping our pool towels replenished and look into the water temperature of the showers. Again, thank you and we look forward to seeing you on your next visit!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Phoenix Chandler / Fashion Center

Also Known As:
Fairfield Inn & Suites Phoenix Chandler / Fashion Hotel Chandler
Fairfield Inn And Suites Phoenix Chandler / Fashion Center
Fairfield Inn & Suites Phoenix Chandler / Fashion Hotel
Address: 1100 South Price Road, Chandler, AZ 85286
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#9 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Phoenix Chandler / Fashion Center 2.5*
Official Description (provided by the hotel):
Located off the 202 and the 101 and near Phoenix Mesa Airport, the Fairfield Inn & Suites Phoenix Chandler/Fashion Center is convenient to the metropolitan area and close to several golf courses and a casino. A two-in-one hotel, the Fairfield Inn & Suites Phoenix shares a common fitness room and swimming pool with the adjacent Courtyard Chandler Fashion Center. This hotel also offers free WiFi and a free hot breakfast buffet served each morning. ... more   less 
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