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“Hampton Inns -- Comfortable Beds” 5 of 5 stars
Review of Hampton Inn & Suites Phoenix Chandler Fashion Center

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Hampton Inn & Suites Phoenix Chandler Fashion Center
2.5 of 5 Motel   |   1231 S Spectrum Blvd, Chandler, AZ 85286   |  
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Special Offer
Shop 'Til You Drop - $20
Ranked #2 of 28 Hotels in Chandler
GreenLeadersBronze level
Phoenix, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hampton Inns -- Comfortable Beds”
5 of 5 stars Reviewed January 20, 2014

I love that every major city I travel to, I can count on the comfortable bedding at Hampton Inn hotels ALWAYS. My husband even bought me Hampton Inn pillows for Mother's Day last year, because I always rave about the pillows. The staff at Hampton Inns are typically much nicer, too.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 21, 2014
Thank you for choosing to stay with us! We are delighted to hear that the Hampton bedding is to your liking and that our hotel could provide the same comfort you are used to at home. We are also happy to hear that the Hampton teams take such great care of you. We hope you will choose to stay with us again in the future. Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
    353
    69
    15
    3
    1
See reviews for
145
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Groesbeek, The Netherlands
1 review
3 of 5 stars Reviewed January 18, 2014

I was very content with the rooms, location, etc. However there is no restaurant and the breakfast is very, very basic. Rooms are comfortable and clean. The location is good (close to the shopping mall).

Room Tip: No restaurant, just very simple breakfast
See more room tips
  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 21, 2014
Thank you for choosing to stay with us! We apprecaite and value your business. We are happy to hear that you were content with your room and that it was to your liking. I apologize that our hotel does not have a restaurant and that the breakfast was not your liking. We value your feedback about breakfast and we are always looking for ways to improve it. Thank you for taking the time to share your feedback.

Warm Regards,

Savannah Boyles
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 13, 2014

In all my travels, I have never been able to check in under a minute flat. As I approached the front desk, I gave my name and within 30 seconds I had the keys to my room. The room was large, clean and comfortable, with very fast wifi and some premium cable channels in HD.

The complimentary breakfast was good, entire hotel clean and well-maintained, staff very friendly and knowledgeable. In short, this was my first stay at a Hampton Inn and it won't be my last.

  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 14, 2014
Thank you so much for taking the time to write a review for our hotel! We are delighted to hear that we were able to get you checked in quickly and that the room was to your liking. We are also happy that you will choose Hampton again in the future. Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lukachukai, United States
1 review
3 of 5 stars Reviewed January 13, 2014

Hampton is overall a very good place to stay. However, when we stayed at this property, the water drained very slowly in the shower. The heating system was either too hot or too cold. And the breakfast wasn't as good as other Hampton.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 14, 2014
Thank you for choosing to stay with us. We appreciate and value your feedback. We apologize that there were some inconveniences during your stay. We will look into these to improve our hotel and services. We hope that you will choose to stay with us again in the future.

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, United States
2 reviews
5 of 5 stars Reviewed January 13, 2014

The reason I always stay at this Hampton Inn is the service - the people here are great! If you have any issues, they are more than likely to help you. If its directions, a place to eat, entertainment, you name it, they are they for you. Plus this location is close to safe retail outlets / malls and great dining. See you all again soon!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 14, 2014
Thank you for taking the time to share your experience! We are very excited to hear that you choose our hotel because of our team! That means a lot to us. I will be sure to share your this with entire team! We look forward to seeing you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami,AZ, United States
1 review
5 of 5 stars Reviewed January 11, 2014

My son and I had a few days after the Holiday break and before he went back to school, the Hampton Inn was perfect. He enjoyed the stay, I got some rest and was quite comfortable in the hotel. The location is great near restaurants, shopping or to jump on freeway to get anywhere else quickly. My son ate as much as he wanted during breakfast which is a lot. Thank you!

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 13, 2014
Thank you so much for taking the time to share your experience at our hotel! We are delighted that you and your son enjoyed your stay with us. I will be sure to share your comments with the entire team! We are happy that your son enjoyed breakfast and that you were comfortable in the room. We hope to see you back again soon! Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Somerville, United States
1 review
5 of 5 stars Reviewed January 8, 2014

We used this hotel as the designated place for our wedding guests for our wedding venue located about 4 miles away. The staff distributed our goodie bags and 1 salsa per room (a slightly more complicated request than the usual), booked conference rooms at a moment's notice, and made everyone feel very welcome. The drivers got everyone where they needed to be (including home from the wedding in 30 minute shifts). And, of course, the Hampton Inn amenities themselves were clean and comfortable. Would highly recommend this hotel to anyone planning to stay in the area!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, January 10, 2014
Thank you for taking the time to share your experience! We are delighted to hear that we were able to make your group's stay a pleasant one! I will be sure to share your comments with the entire team to let them know they did a great job. We are so happy you chose our hotel to host your group. We hope to see you back again soon if you are ever in the area.

Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix Chandler Fashion Center

Address: 1231 S Spectrum Blvd, Chandler, AZ 85286
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Chandler
#1 Family Hotel in Chandler
#2 Business Hotel in Chandler
#4 Green Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix Chandler Fashion Center 2.5*
Number of rooms: 153
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Chandler/Fashion Center is less than one mile from the Chandler Fashion Center Mall. The upscale shopping destination is perfect for picking up a few souvenirs or a brand new wardrobe! Continue your shopping excursion on Roosevelt Row in hip and trendy downtown Phoenix. ... more   less 
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Also Known As:
Hampton Inn And Suites Phoenix Chandler Fashion Center
Hampton Inn & Suites Phoenix Chandler Fashion Hotel Chandler

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