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“Quality Delivered” 5 of 5 stars
Review of Hampton Inn & Suites Phoenix Chandler Fashion Center

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Hampton Inn & Suites Phoenix Chandler Fashion Center
2.5 of 5 Motel   |   1231 S Spectrum Blvd, Chandler, AZ 85286   |  
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Special Offer
$25 Shopping Gift Card
Ranked #2 of 27 hotels in Chandler
GreenLeadersBronze level
Deland, United States
1 review
“Quality Delivered”
5 of 5 stars Reviewed October 29, 2013

The quality product and service the Hampton Inn delivered made it well worth the money and time spent there. Professional staff and amenities made the difference. I recommend the Hampton Inn for anyone looking to do business away from home or just a weekend get away.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 30, 2013
Thank you for choosing to stay with us! We are delighted to hear that we delviered the quality you expect at a Hampton Inn & Suites. We strive to exceed each and every guests' expectations. We are happy that the amenities and the staff were to your liking. We hope to see you back again soon!

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

380 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Orlando, United States
1 review
5 of 5 stars Reviewed October 24, 2013

Words can not express how much i enjoyed my stay. like wise my wife slept very good that she went to their website to find out the name of the mattress the hotel uses so that she can purchase the same mattress.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 26, 2013
Thank you for choosing to stay with us! We appreciate and value your business.

We are so happy to hear that you enjoyed your stay and that your bed was comfortable! We hope you will choose to stay with us again in the future when you are in the area.

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 22, 2013

This was our first stay at the Hampton Inn & Suites and we were very pleased! We arrived at Phoenix around 11:30 AM and we immediately called the hotel to inquire about check-in. The staff we spoke to, Amy, was quite helpful. She told us a room was available and that we could check in. We were so delighted because we had traveled from Florida on a 6.5 hours flight including layover and just needed to relax. We got to the hotel and found the property grounds were nicely landscaped and in great shape and the rooms were very clean. Throughout our stay, we noticed that they had tea and coffee available for 24 hours and this was really nice because I grabbed tea each time I got back into the hotel. They also had apples and I thought this was a really healthy snack! Breakfast had a nice variety of choices and the breakfast staff was also quite helpful. The hotel location was close to a variety of restaurants and the mall, so we never had issues shopping and eating. There was only one downside to the hotel and that was the air conditioner (AC). It was so loud and the temperature dropped at night. For the 3 nights we stayed, I had to increase the temperature in the middle of the night. It was difficult to find optimum setting on the thermostat for the AC and this was so frustrating. Besides that, we enjoyed our stay at the Hampton Inn & Suites and will definitely stay there again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 23, 2013
Thank you for choosing to stay with us! We are happy to hear that you enjoyed your stay with us!

I will be sure to share your comments with the entire team especially Amy to let them know they were helpful! We are glad that the amenities of the hotel were to your liking.

I apologize that the air conditioner was loud and hard to control. This is something that we are aware of and are working towards finding a solution. Thank you for letting us know so that we can improve in this area. We are happy to hear that you will choose to stay with us again in the future!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 22, 2013

Overall very well managed property. The breakfast service was far and away the best I have encountered at any Hampton Inn -- and I've been to many. They have a lady there named Gloria who Hilton ought to hire as a corporate representative. Outstanding.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 23, 2013
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay with us. We are happy to hear that the breakfast was one of the best you have encountered! I will be sure to share your comments with the entire team. We hope to see you back again soon!

Thank you for choosing to stay with us.

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fridley
1 review
5 of 5 stars Reviewed October 21, 2013

This was our second stay at this Hampton Inn and Suites. Our first stay was nice and our second stay was just as great. Our rooms were clean. The managers on duty were wonderful. Everyone was very accommodating to our needs. The breakfast was more than we expected. Even though we had to leave earlier than the breakfast, they provided us with a goodie bag to take with us on the plane. Very pleasant stay.

Room Tip: We had our alarm clock set at the wrong time in our room. We ended up being late to one of our even...
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 23, 2013
Thank you so much for choosing to stay with us! We appreciate and value your business.

We are so glad to hear that you enjoyed your stay with us! I will be sure to share your comments with the entire team. We are happy that the breakfast was to your liking and that we were able to provide you with a breakfast on the go bag. We hope that you will choose our hotel in the future if you return the area.

Thank you again for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth Meeting, PA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 20, 2013

This has to be one of the best overall Hampton Inn properties out there!

I recently stayed at this hotel for four nights on business. The property was kept in terrific shape, the breakfast provided plenty of food and a great selection, the staff was very nice and always willing to assist and the rooms were kept extremely clean.
My first day started with getting into my room way before normal check-in time. I had called several days in advance about this and there was a room available for me when i got there at 10:15 AM. They also provided a breakfast to go bag for me since I just missed breakfast. And the listing of local places to eat was quite large. Not only did it have a large list, but very good directions.
The location was quite nice and the grounds were kept just right.
My only complaint (which i have seen in previous reviews) has to do with the air conditioner. There were two issues with it in my room. First, it was on the noisy side when it ran. And second, the temperature went up during the night and the room became uncomfortable unless you got up and lowered the thermostat. I don't know if the temperature increase was due to the lack of movement within the room or not.

Other than that issue, I was thoroughly pleased with this hotel and would stay here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 21, 2013
Thank you for taking the time to write a review for us! We are delighted to hear that you enjoyed your stay with us! I am happy to hear that we were able to get you checked in early.

I do apologize for the inconvenience of the air conditioner. It is something that we are working on fixing in all of our rooms. We appreciate you letting us know so that we can fix it.

We hope to see you back again soon! Thank you for choosing to stay with us!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 19, 2013

We've just had a 3 night stay at this hotel - everything is well thought out - absolutely loved the little touches like a post-it notes on the bed head telling us the doña cover is fresh and clean - to the warm cookies in the lobby.. All of those things were great and our room was very comfortable but what we loved was the entire teams attitude - happy people doing a great job and making customer service their number 1 priority. Special mention to Valerie, but really everyone we encountered were fantastic,,

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah B, Front Office Manager at Hampton Inn & Suites Phoenix Chandler Fashion Center, responded to this review, October 21, 2013
Thank you so much for choosing to stay wtih us and taking the time to share your experience.

We are so glad to hear that you enjoyed your stay with us! I will be sure to share your comments with the entire team to let them know they did a great job expecially Valerie! We hope to see you back again soon!

Warm Regards,

Savannah Boyles
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Phoenix Chandler Fashion Center

Address: 1231 S Spectrum Blvd, Chandler, AZ 85286
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Chandler
#1 Romantic Hotel in Chandler
#2 Business Hotel in Chandler
#4 Green Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Phoenix Chandler Fashion Center 2.5*
Official Description (provided by the hotel):
The Hampton Inn & Suites Phoenix Chandler/Fashion Center is less than one mile from the Chandler Fashion Center Mall. The upscale shopping destination is perfect for picking up a few souvenirs or a brand new wardrobe! Continue your shopping excursion on Roosevelt Row in hip and trendy downtown Phoenix. ... more   less 
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Also Known As:
Hampton Inn And Suites Phoenix Chandler Fashion Center
Hampton Inn & Suites Phoenix Chandler Fashion Hotel Chandler

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