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“Fantastic hotel, overlooking the Firebird Int'l Raceway” 5 of 5 stars
Review of Wild Horse Pass Hotel & Casino

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Wild Horse Pass Hotel & Casino
4.0 of 5 Hotel   |   5040 Wild Horse Pass Blvd, Chandler, AZ 85226   |  
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Ranked #11 of 26 hotels in Chandler
Rosamond CA
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
“Fantastic hotel, overlooking the Firebird Int'l Raceway”
5 of 5 stars Reviewed January 27, 2011

We are booking an event at the Firebird Raceway in Chandler AZ and were considering using this hotel as our event hotel. We booked two king rooms for one night to check out the hotel. Wow!! What a beautiful hotel. Wonderfully decorated rooms, lobby, lounges, etc. The casino is small but very nice with a separate non smoking section and there are plenty of choices for food. We ate at the 24/7 Cafe for lunch and breakfast and it was good. Also ate at the Chinese restaurant (Ling and Louis I think) for dinner, which was excellent. Great pool area and spa with tons of chaise lounges. We will definitely be using this hotel for our event. The people were unfailingly polite and helpful as well, even though the hotel was very full with some sort of college football tournament going on nearby. We needed an early check-in since one of our party had gotten sick and needed to lie down, and they let us have the room at 12:30 instead of the normal 4:00 check in. A must stay hotel!

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • Danish first
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  • Any
English first
Mesa, Arizona
1 review
5 of 5 stars Reviewed January 19, 2011

We had our wedding and small reception/party at Wild Horse Pass Casino and Hotel 12-30-2010 and it was amazing! The service we received from every employee was stellar! Our rooms were fabulous; room service was prompt and offered delicious food; the restaurants were outstanding; the bars and cocktail lounges had excellent service and tasty beverages, the band was really good and fun to dance to; the casino was fun'; the casino also had scented air, smelled very nice (not a lot of cigarette smoke); and the property itself was beautiful.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lafayette, Ca
1 review
5 of 5 stars Reviewed January 13, 2011

We found the facility, personnel and location perfect.
Everyone we met went out of their way to make us comfortable.
Our room was clean and nicely furnished and the food was high
quality. Could not have asked for more! We plan to revisit soon.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chandler, Arizona
1 review
5 of 5 stars Reviewed January 6, 2011

Everyone was so friendly and professional from the bell man, to the front desk, to the Concierge, the spa and Kai Restaurant. My stay with the Hotel started with an inviting email from Adriene Sessa in Concierge who met all of our needs before we arrived. Both her and Tom were just as awesome in person and continued to take care of our needs throughout the stay and even followed up with us afterward. The spa was an amazing experience and dinner at Kai was to the tens. I would recommend the hotel to anyone and we will be back soon. Thank you!

Stayed December 2010, traveled with family
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San Diego, California
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 29, 2010

New, beautifully appointed rooms, though the standard rooms are very small. Food in the 24 hour cafe is delicious and the casino has a food court that is both delicious and reasonable. Stay away from the casino - high overhead costs mean tight machines. Ask concierge for discount coupons if you play golf at the nearby golf course - $25 discount.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atherton, California
1 review
2 of 5 stars Reviewed December 14, 2010

Arrived at the hotel yesterday at 8 PM after pre-paying for a room. Johnathon at the front desk tells me there are no rooms ready. He calls his supervisor on the radio, and I can hear his supervisor say that there will be a room ready in five minutes, but not to give it to me. Instead, he wants me to wait 45 minutes for a different room. I spoke with the supervisor, who had a horrible attitude and acted as though I was a jerk for expecting my room to be ready five hours after the check-in time. If the staff at this hotel cannot have their rooms ready in time for the guests who they KNOW are coming, they are not competent. Supervisor was very rude to me.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Boston
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 14, 2010

The staff here is unbelievable! I can't say enough. From the bells to the service staff, everyone went out of their way to make me comfortable and always went beyond the call of duty. During an evening event, I never had to go to a buffet table or bar, they brought food and drink for me and this for them was typical.

The hotel itself is just beautiful and comfortable. I hope to return with my husband for pleasure next time!

Thank you!

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wild Horse Pass Hotel & Casino

Also Known As:
Wild Horse Pass Hotel Chandler
Wild Horse Pass Hotel
Wild Horse Pass Hotel And Casino
Address: 5040 Wild Horse Pass Blvd, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Chandler
#11 Family Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wild Horse Pass Hotel & Casino 4*
Reservation Options:
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