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“Great Escape for us” 5 of 5 stars
Review of Wild Horse Pass Hotel & Casino

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Wild Horse Pass Hotel & Casino
4.0 of 5 Hotel   |   5040 Wild Horse Pass Blvd, Chandler, AZ 85226   |  
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Hotel amenities
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Summer Room Special: $59
Ranked #18 of 28 Hotels in Chandler
Phoenix, Arizona
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great Escape for us”
5 of 5 stars Reviewed December 23, 2009

WOW! The room was wonderful and the views are amazing. Close to I-10 and easy to find from anywhere in the Valley of the Sun. We had a daytime escape from work and family to relax and spend some alone time with each other. Had lunch in the Oriental place and it was a great meal. Have eaten at food court other times and it is good place to eat too. Rooms are on the smaller side but the furniture and bed are the best. The sheets are so soft and the towels are thick and soft. Great bathroom amenities. Room service has been exceptional even with our early cleaning request. The view was of the boat racing lake and the mountains. The pool was below us and we didnt bring swim suits but will next time to indulge in the spa or pool. Parking is close and the casino is a short walk from the elevators. Lots of great spaces for quiet conversations for us non-gamblers. The Lounge called Classics is the best place to hang out and chat or just sit and look out the window and watch the fountains. There is a small stage and lounge near the lower bar with live music and it a great place to just relax too. The decor is so pretty and reminds me of Vegas but way closer to home. Cant speak on the gambling aspect of the place since I dont except for a buck or two once in a while in a penny machine. I love the non-smoking slot room. No buffet for this place but lots of food place around. Several bars to hang in and chat with friends. A great place to go and meet people and enjoy the surroundings.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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429 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Any
English first
Phoenix, AZ
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 15, 2009

From our cheerful welcome by registration staff to our reluctant departure Wild Horse Pass was the perfect getaway-close-to-home. As Player's Club members we got a great discount on the room and were able to upgrade for a balcony room at check-in. We love balconies. The rooms are tastefully and thought-fully decorated...with magnifying mirrors (for those brave enough to use one) and digital scales (ditto). We had our dinner at Shula's where we were made to feel welcome and special. It was an extra good prime rib with mushrooms and baked potato. We didn't get to use the beautiful pool or the spa but look forward to doing that when the weather gets warmer...as it always does in Phoenix!

Stayed December 2009, traveled as a couple
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Chicago, Illinois
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 11, 2009

Rooms were clean and comfortable, employees are exceptionally nice and helpful. Activities available are really fun. I wish I'd had time to partake in more of the native activities provided.

Stayed March 2009, traveled solo
Was this review helpful? Yes 1
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nancer99
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2009

Me and a group of my friends recently had a great weekend at WHP. Some of us are locals and others fly in from out of town for our buddies 50th birthday. The input from everyone was consistent. This place should be moved up towards the top of your list if you are planning a night on the town or visiting from out of town. Its the only place I know of in the PHX area where you can golf during the day, get a great steak in the evening, play some Poker/BJ, then head to a top notch night club and once ur ready to call it a night then you ride the elevator up to your room and settle in on one of the most comfortable beds I have had in a hotel. I wish I had this bed at my house. You can do all this without ever having to get into ur car once ur on premise! Overall a big thumbs up. Only issue that came up for us was no minibar!

  • Stayed December 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2009

The front desk staff were absolutely amazing. They greeted us as soon as we walked in the door with smiles and were very professional and knowledgeble of the grounds and ameneties. Every member of the staff from bellmen to housekeeping were outgoing, happy and friendly. The Casino was beautiful and the staff was also very helpful and friendly. The live band was entertaining and better then any we have seen in Phoenix. The rooms were spotless and we loved the layout and bed. I can not say enought about the amazing experience that we had from the moment we arrived to our last step out the door. I have already recommended your casino to all of my coworker and family, and we will be back next weekend Keep up the great work!

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arizona
1 review
4 of 5 stars Reviewed November 30, 2009

This hotel and casino has a level of elegance and style unlike any other casino in the valley and equal to our high end hotels. They have put together a team of professionals that have created luxury at affordable prices. The hotel is beautiful! The finishes and furnishings are first class. Thought has gone into every aspect of the hotel, restaurants and bars. You will be impressed the moment you walk in. I think they were overwhelmed at the public response to their opening, but in recent weeks, they have addressed many of those initial problems. This place has a young vibe that can be enjoyed by all. Try the Legendary Ladies shows, all of the cocktail lounges and the club for Las Vegas, LA style entertainment. I am glad to have this type of retreat in the valley.

  • Stayed November 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arizona
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 25, 2009

This beautiful new hotel has much to admire in its architecture and decor, but "the devil is in the details". The service is what you would expect in an understaffed, inexperienced staff. Only one desk manned for check-in and the lobby so bright with sun that one had trouble seeing .

The drinking glasses are not sealed in sanitized covers, nor the coffee cups either. In calling the front desk to complain about the lack of a signal on many of the TV channels, I was left in voice mail hell and an endlessly repeating message that didn't really apply anyway, as I just wanted an operator. The bed was so soft and the pillows so big and hard that I had maybe the worst night of rest ever. I should add that the walls between rooms are simply too thin for any hotel, let alone a brand new, upscale one.

Valet and Bell staff were quite good.

  • Stayed November 2009, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Wild Horse Pass Hotel & Casino

Address: 5040 Wild Horse Pass Blvd, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wild Horse Pass Hotel & Casino 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Wild Horse Pass Hotel Chandler
Wild Horse Pass Hotel And Casino

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