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“Beds so comfortable, you wish you owned one and were terminal.” 4 of 5 stars
Review of Wild Horse Pass Hotel & Casino

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Wild Horse Pass Hotel & Casino
4.0 of 5 Hotel   |   5040 Wild Horse Pass Blvd, Chandler, AZ 85226   |  
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Hotel amenities
Special Offer
Wild Nights Package!
Ranked #15 of 28 Hotels in Chandler
Phoenix, Arizona
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
“Beds so comfortable, you wish you owned one and were terminal.”
4 of 5 stars Reviewed February 23, 2014

This hotel has everything some of the finer properties in Las Vegas have but just on a smaller scale. Examples of this include several eateries of varying price points, a full casino (well decorated, warm, inviting gaming atmosphere), golf course, and fancy, art-deco rooms. The lodgings themselves are a bit smaller than other Arizona casinos and the pool area closes too early - 9 PM; contrast this to the more spacious and elegant rooms at Talking Stick/Casino Arizona where the pool/spa is 24-7.

The most notable thing about this place, in my opinion, are the beds. Not sure what it is about them but they are, without question, the most comfortable beds I have ever slept in.

Room Tip: If traveling with another couple go ahead and spring for the upgrade to the suite, which has a centr...
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  • Stayed December 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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397 reviews from our community

Traveler rating
    195
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    54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Saint Louis, Missouri
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed February 20, 2014

The customer service is non-existent -- except when asking for a tip. The staff is listless and non-chalant about everything. No shampoo in the room. We will get to it. I guess after my departure after a couple nights. Maybe the next guest will get some. Minimal cleaning of the guest room. Slow dining service. Unattentive across the board. It is a real shame also. The location works for many reasons. And the physical property is inviting. It could be a winner. But that assumes the staff cares.

Room Tip: Stay somewhere else.
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  • Stayed February 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prince George, Canada
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
Reviews in 32 cities Reviews in 32 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 16, 2014

We saw the legendary Temptations at the Casino yesterday. They were simply amazing! They had the audience up on their feet, singing and dancing. What great showmen. Only one original member remains but the others were excellent showmen and the singing was wonderful. They sang so many great hits and familiar songs. I didn't see anyone in that audience that wasn't smiling. This is the second event we've attended here (Craig Ferguson was our first performer to see). The venue is a little cramped and warm but fine for a short performance. The casino has everything you would need for an enjoyable experience.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Service
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Winnipeg, Canada
Top Contributor
92 reviews 92 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed February 9, 2014

We dropped by for an afternoon of gambling while staying in the area. The casino is large, with lots of slot machines, however it was very busy and not easy to get a machine. As well, it was extremely smoky which we really noticed as no smoking is allowed in casinos at home. I would find a good machine, a smoker would sit down beside me, and I would have to move. There was a small non-smoking area, but it is right in the middle of the smoking area, and it was always full - maybe it needs to be bigger? My husband loved the poker room - said it was the biggest he has ever played in, even in Vegas. Staff was helpful when we had trouble with our new players club cards.

Stayed January 2014, traveled with friends
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 2, 2014 via mobile

Great rooms great casino could use more security on casino floor. Great restraunts the steak house is great little bit on the high end but great service. The cafe is good and they have great coffee in the mornings.

  • Stayed January 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Senior Contributor
41 reviews 41 reviews
36 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 30, 2014

Stayed at this hotel for a conference - spent almost a week there.

From check-in to check-out - superb and excellent service from staff: Front Desk, Concierge, Housekeepers and Restaurant Servers. No matter what time of the day...they always greeted you.

Guest rooms were in excellent shape...modern rooms and comfortable beds. No mini fridges in the rooms - sucks when you are there for a week and want to chill your water. Other than that...great rooms.

Meeting facilities are amazing...great size rooms and good food.

A few down sides of my stay, Internet. It is very annoying to keep logging into wifi every 15 minutes. Imagine...all day meetings and constantly having to log into their wifi? Hotel is in a place of nowhere - there is lots to do at the hotel but plan to have a car if you want to get out. Hotel has their own 10 miles radius shuttle - which can be useful.

Their fitness room by far is the best gym I have used ever in a hotel. Great size and amazing machines. Also, pool is beautiful - big size and a nice one to relax in.

Overall - great stay. Would be back again...

Stayed January 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maricopa
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 22, 2014

Beautiful hotel and casino. Hotel very clean. Non smoking hotel, but hallways has faint cigarette smell from being in smoking casino. Excellent service from staff. Gave sleep quality average because housekeeping starts early and you can hear them in hallways knocking on doors. Other than that, an excellent choice. Have stayed many times.

Room Tip: Higher floors seem to be more quiet and have nice view.
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  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wild Horse Pass Hotel & Casino

Address: 5040 Wild Horse Pass Blvd, Chandler, AZ 85226
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Wild Horse Pass Hotel & Casino 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Wild Horse Pass Hotel Chandler
Wild Horse Pass Hotel And Casino

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