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“So so good” 4 of 5 stars
Review of Courtyard Phoenix Chandler / Fashion Center

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Courtyard Phoenix Chandler / Fashion Center
3.0 of 5 Hotel   |   1100 S. Price Road, Chandler, AZ 85286   |  
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Ranked #16 of 26 hotels in Chandler
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
“So so good”
4 of 5 stars Reviewed February 6, 2014 via mobile

Not bad hotel. There was no bathtub, no glass in dressing room. Good breakfast and clean room was good.

  • Stayed February 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 people have reviewed this hotel

Traveler rating
    38
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    4
    3
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12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Bangalore, India
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2014 via mobile

Stayed here for 5 nights , nice location but needs improvement on the breakfast menu , front desk should explain everything about the Hotel which they failed to do so for me , but I found the same issue with other guests also , no shuttle service for airport or nearby which they say on the website , I can say this hotel is more when u don't expect great service on breakfast menu and not existing room service .

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alamogordo, New Mexico
Top Contributor
81 reviews 81 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed December 31, 2013

Stayed here for two nights on the way home from a family vacation in Las Vegas. The hotel is easy to find with great access to the 101 and the 202 loop. The room was very nicely appointed and very clean. The beds were comfortable and had quality pillows and linens. We arrived late, around 12:30 at night. The clerk was very friendly and welcoming. I will definitely stay here again!

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, January 6, 2014
TravelinMan94,
Thank you for taking the time to give us your feedback, we greatly appreciate it, and are happy to hear that you enjoyed your stay with us! We hope to see you in the future on your next stop-over Chandler!
Thank you,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Idaho
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 20, 2013

The Courtyard is consistent and offers, for a higher price, the amenities that are not included in less expensive poorer kept properties. Chandler is very near the Mall and they have hourly van service to the mall.
However, there is no shuttle to and from Sky Harbor Airport and the $40 cab ride, one way, really makes for an added expense to stay at the Courtyard. All of a sudden those nice amenities could be nicer.

The room was clean and the staff friendly.
There was a musician playing guitar in the lobby, I think it was nice sounding music but the ambiance playing in front of the automatic front doors made it a leap of faith that this singer couldn't help but sounding like the 202 Freeway.

Don't go to the Chandler Courtyard if you expect a pick up and return to the airport or if you want to hear a good guitar player.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, December 31, 2013
Louisjuly20,
Thank you for taking the time to give us your feedback, we're sorry to hear that the taxi expense was so inconvenient for you, but we hope that our facility met your needs and that we see you again on a return visit.
Sincerely,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 8, 2013

Stayed here for two nights for business. Very nice, newer place, clean and fresh rooms.

Price for the room was the best I had paid in my recent visits for newer, very clean hotel.

Lobby area is very nice for meetings, interviews, or just getting together.

Bistro staff is very friendly and helpful.

Menu is limited at the. Intro, it will suffice for a quick breakfast to eat there, or take with.

If you need to fly out of PHX early, it's a bit far, as it is about 18 miles, which makes for an early get up to drive to the airport.

Room Tip: Good price. Clean / new rooms. Kinda far from the airport. Parking us free, and plenty of it.
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, AZ
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed here over Thanksgiving. We were greeted promptly by very friendly staff, who confirmed our reservation, even noting we wanted a room away from the elevators at the west of the hotel (away from the freeway noise). We were provided our room key and complimentary bottled water. Total check in time was about 45 seconds. The room was clean and spacious, and the bed was very comfortable. I forgot my toothbrush and the front desk gave me one. We ate breakfast at the small Bistro, which served Starbucks. My husband and I could have split the egg sandwich.
The only thing that wasn't stellar was the room air conditioner, which was efficient but noisy.

I would definitely recommend this hotel, and would stay here again.

Room Tip: Ask for a room facing west, to avoid the freeway noise.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 23, 2013

The expected high level of cleanliness that you can expect from any Marriott hotel.

The standard rooms in this hotel are equipped with a shower stall -- no bath tub.

Many reader comments indicate very long waits to reach the front desk via telephone. I agree.

The hotel's location on Price Road is also a factor. First, the constant traffic is present if your room faces Price Road that runs by the front of the hotel. The back side of the hotel seems a whole lot quieter.

Price Road is a also a factor because of access from the opposite (northbound) side of the street. A concrete divider prevents you from making a left turn into the hotel parking lot when heading south-to-north so you can continue 1000 yards past the hotel (which will be on your left) to a ramp for traffic that's continuing north on Price Road. And be sure not to be in the extreme left lanes or you'll end up on the 101 Freeway headed further north (parallel to Price Road) and also be sure not to end up taking a right or left turn which will put you on the 202 freeway headed east or west. So on Price Road you'll "exit" up a ramp (as if to continue further north on Price Road) and at the first traffic light you have to turn left, then turn left again at another traffic light, and then you'll be headed south on Price Road headed, back toward the hotel, with the driveway on your right.

Yet another potential noise factor is that if the person in the room above you is taking a shower, you are going to hear this loud and clear unless you've kept the door to your own bathroom closed.

Room Tip: Avoid the Price Road side (front of the hotel) as the road traffic is constant.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, November 27, 2013
DolphinD,
We appreciate you taking the time to give us your feedback, and hope that you enjoyed your stay with us. Although most of our rooms have a stand-in shower, we do a have a few rooms with tubs, which can be provided upon request. As far as the wait to reach the front desk, that is something that will be adressed and improved. Thank you again, we hope to see you again on a future trip to the Chandler area!
Best Regards,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard Phoenix Chandler / Fashion Center

Also Known As:
Courtyard Phoenix Chandler / Fashion Hotel
Courtyard Phoenix Chandler / Fashion Hotel Chandler
Address: 1100 S. Price Road, Chandler, AZ 85286
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #16 of 26 hotels in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Phoenix Chandler / Fashion Center 3*
Official Description (provided by the hotel):
The Courtyard Phoenix Chandler/Fashion Center is located just off of 202 and 101, putting guests minutes away from Sky Harbor Airport, as well as Phoenix Mesa Airport. It is also convenient to several golf courses, the Fashion Square Center, Lone Butte Casino, and the entire metropolitan area. The hotel offers an outdoor swimming pool and whirlpool, fitness room, and high-speed wireless Internet Access. Guest rooms feature luxury bedding, atop plush mattresses, and an in-room flat-screen TV. ... more   less 
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