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“Excellent Property!!” 5 of 5 stars
Review of Courtyard Phoenix Chandler / Fashion Center

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Courtyard Phoenix Chandler / Fashion Center
3.0 of 5 Hotel   |   1100 S. Price Road, Chandler, AZ 85286   |  
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Ranked #17 of 28 Hotels in Chandler
Alamogordo, New Mexico
Top Contributor
82 reviews 82 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
65 helpful votes 65 helpful votes
“Excellent Property!!”
5 of 5 stars Reviewed December 31, 2013

Stayed here for two nights on the way home from a family vacation in Las Vegas. The hotel is easy to find with great access to the 101 and the 202 loop. The room was very nicely appointed and very clean. The beds were comfortable and had quality pillows and linens. We arrived late, around 12:30 at night. The clerk was very friendly and welcoming. I will definitely stay here again!

Stayed December 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, January 6, 2014
TravelinMan94,
Thank you for taking the time to give us your feedback, we greatly appreciate it, and are happy to hear that you enjoyed your stay with us! We hope to see you in the future on your next stop-over Chandler!
Thank you,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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75 reviews from our community

Traveler rating
    41
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    11
    4
    3
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14
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Eagle, Idaho
Top Contributor
64 reviews 64 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 20, 2013

The Courtyard is consistent and offers, for a higher price, the amenities that are not included in less expensive poorer kept properties. Chandler is very near the Mall and they have hourly van service to the mall.
However, there is no shuttle to and from Sky Harbor Airport and the $40 cab ride, one way, really makes for an added expense to stay at the Courtyard. All of a sudden those nice amenities could be nicer.

The room was clean and the staff friendly.
There was a musician playing guitar in the lobby, I think it was nice sounding music but the ambiance playing in front of the automatic front doors made it a leap of faith that this singer couldn't help but sounding like the 202 Freeway.

Don't go to the Chandler Courtyard if you expect a pick up and return to the airport or if you want to hear a good guitar player.

  • Stayed December 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, December 31, 2013
Louisjuly20,
Thank you for taking the time to give us your feedback, we're sorry to hear that the taxi expense was so inconvenient for you, but we hope that our facility met your needs and that we see you again on a return visit.
Sincerely,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Issaquah, Washington
Top Contributor
92 reviews 92 reviews
22 hotel reviews
Reviews in 37 cities Reviews in 37 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 8, 2013

Stayed here for two nights for business. Very nice, newer place, clean and fresh rooms.

Price for the room was the best I had paid in my recent visits for newer, very clean hotel.

Lobby area is very nice for meetings, interviews, or just getting together.

Bistro staff is very friendly and helpful.

Menu is limited at the. Intro, it will suffice for a quick breakfast to eat there, or take with.

If you need to fly out of PHX early, it's a bit far, as it is about 18 miles, which makes for an early get up to drive to the airport.

Room Tip: Good price. Clean / new rooms. Kinda far from the airport. Parking us free, and plenty of it.
See more room tips
  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagstaff, AZ
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 2, 2013

We stayed here over Thanksgiving. We were greeted promptly by very friendly staff, who confirmed our reservation, even noting we wanted a room away from the elevators at the west of the hotel (away from the freeway noise). We were provided our room key and complimentary bottled water. Total check in time was about 45 seconds. The room was clean and spacious, and the bed was very comfortable. I forgot my toothbrush and the front desk gave me one. We ate breakfast at the small Bistro, which served Starbucks. My husband and I could have split the egg sandwich.
The only thing that wasn't stellar was the room air conditioner, which was efficient but noisy.

I would definitely recommend this hotel, and would stay here again.

Room Tip: Ask for a room facing west, to avoid the freeway noise.
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 23, 2013

The expected high level of cleanliness that you can expect from any Marriott hotel.

The standard rooms in this hotel are equipped with a shower stall -- no bath tub.

Many reader comments indicate very long waits to reach the front desk via telephone. I agree.

The hotel's location on Price Road is also a factor. First, the constant traffic is present if your room faces Price Road that runs by the front of the hotel. The back side of the hotel seems a whole lot quieter.

Price Road is a also a factor because of access from the opposite (northbound) side of the street. A concrete divider prevents you from making a left turn into the hotel parking lot when heading south-to-north so you can continue 1000 yards past the hotel (which will be on your left) to a ramp for traffic that's continuing north on Price Road. And be sure not to be in the extreme left lanes or you'll end up on the 101 Freeway headed further north (parallel to Price Road) and also be sure not to end up taking a right or left turn which will put you on the 202 freeway headed east or west. So on Price Road you'll "exit" up a ramp (as if to continue further north on Price Road) and at the first traffic light you have to turn left, then turn left again at another traffic light, and then you'll be headed south on Price Road headed, back toward the hotel, with the driveway on your right.

Yet another potential noise factor is that if the person in the room above you is taking a shower, you are going to hear this loud and clear unless you've kept the door to your own bathroom closed.

Room Tip: Avoid the Price Road side (front of the hotel) as the road traffic is constant.
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  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, November 27, 2013
DolphinD,
We appreciate you taking the time to give us your feedback, and hope that you enjoyed your stay with us. Although most of our rooms have a stand-in shower, we do a have a few rooms with tubs, which can be provided upon request. As far as the wait to reach the front desk, that is something that will be adressed and improved. Thank you again, we hope to see you again on a future trip to the Chandler area!
Best Regards,

DJ Kooner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaverton, Oregon
Top Contributor
70 reviews 70 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 22, 2013

This is a nice Courtyard. Very convenient to several freeways. Try to get a room facing away from Price Road, there is always construction and it starts early. For Marriott Gold members who are used to free breakfast at Courtyard Hotels, you are sent to the adjoining Fairfield Inn for their breakfast. It is OK but a step down from what I expect in a Courtyard restaurant. The service and treatment was good.

Room Tip: Get a room on the north side. The south looking over Price Road is very noisy.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, November 27, 2013
slashby,
Thank you for taking the time to give us your feedback. We hope that you enjoyed the rest of your stay despite the ongoing construction, and we hope to see you on your next trip to the Chandler area.
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Hadley, Massachusetts
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 30, 2013 via mobile

Yes, I'm addicted to my Marriott points, so my goal for any business travel is always to stay at a Marriott brand hotel. And as you know, not all Marriotts are created equal. This Courtyard is fantastic. The rooms are well-appointed and recently renovated. The staff is very welcoming. The lobby is vibrant, and two of the nights that I was there, they even had live music - local musicians, who were actually really good!

Stayed April 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, November 6, 2013
Jen H,
Thank you so much for your positive feedback, we're very happy to hear that our hotel and staff met your needs during your stay. We look forward to seeing you on your next business trip to Chandler!
Sincerely,

DJ Kooner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Phoenix Chandler / Fashion Center

Address: 1100 S. Price Road, Chandler, AZ 85286
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 28 Hotels in Chandler
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Phoenix Chandler / Fashion Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
The Courtyard Phoenix Chandler/Fashion Center is located just off of 202 and 101, putting guests minutes away from Sky Harbor Airport, as well as Phoenix Mesa Airport. It is also convenient to several golf courses, the Fashion Square Center, Lone Butte Casino, and the entire metropolitan area. The hotel offers an outdoor swimming pool and whirlpool, fitness room, and high-speed wireless Internet Access. Guest rooms feature luxury bedding, atop plush mattresses, and an in-room flat-screen TV. ... more   less 
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Also Known As:
Courtyard Phoenix Chandler / Fashion Hotel Chandler

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