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“This hotel is always my default pick when I come to Chandler” 4 of 5 stars
Review of Courtyard Phoenix Chandler / Fashion Center

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Courtyard Phoenix Chandler / Fashion Center
3.0 of 5 Hotel   |   1100 S. Price Road, Chandler, AZ 85286   |  
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Ranked #16 of 26 hotels in Chandler
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
“This hotel is always my default pick when I come to Chandler”
4 of 5 stars Reviewed January 24, 2012

I've stayed at this hotel 3 times and have always enjoyed very courteous service from the staff. The rooms are new, modern, trendy, and impeccably clean.

The only downside is that the walls are quite thin so if you have a loud neighbor, or you're unlucky enough to be near the elevators or facing Price Road, it will be a bit loud. If you're not a light sleeper, then this probably won't bother you. I'm an extremely light sleeper but I would still opt to come back because overall, the hotel is great and the staff will accomodate with a room in a quieter location if they can.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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67 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Fairfield CT
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 5, 2012

I had a 4 day stay at the Marriott over the Christmas holiday. The hotel, was immaculate. The rooms were lovely, tastefully done and impeccably clean. More importantly, the front desk service was so friendly, efficient and proffessional. Oscar, the front desk person, was so nice and helpful, it made our hotel stay feel homey. It really does make the world of difference when you are staying in a unfamiliar area. I wish we had more employees like them in our Northeastern area! You won't be dissapointed, as this Marriott is a great value.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 49 cities Reviews in 49 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed December 31, 2011

Came to town for a friend's wedding at Fountain Hills, AZ but I decided to spend the night at Chandler given that there are plenty of choices here. And I am glad that I made the right decision.
This property is new and clean, the room is immaculate, perfect for a solo traveler. I love the new lobby at Courtyard, the front desk staff is polite and helpful.
I wish I could stay for a few more days when checking out the next morning, well at least I know where I will be spending my nights when I visit Phoenix/Chandler area next time!

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, January 13, 2012
Jason, Thanks for taking the time to share your feedback. We are glad you decided to stay with us and as you mentioned there is lots of choices. I will make sure your feedback is shared with the team as compliments such as yours help us keep our team energized to offer great service everyday. We look forward to your next visit to the Chandler area.

Hunter Carmichael
General Manager
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Davenport, IA
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 20, 2011

We stayed for 3 nights at this location. We found it to be a typical newer Courtyard property, with good amenities. We requested a crib and it was promptly delivered even at around 11pm. The breakfast bar is in the adjoining hotel; a Fairfield Inn and the Courtyard both share pool and certain amenities. The location is right off major highways, although this location is, as of right now, on the south edge of town. I would definitely stay again.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson
Senior Contributor
25 reviews 25 reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed November 13, 2011

Well, we decided to stay at this hotel mainly for location as we were taking some family that was visiting from Chicago to a nearby restaurant. We told them to make sure and bring their suits so we could enjoy the pool before going to dinner. When we checked in the front desk clerk told us breakfast would be served starting at 7am, wrongly we assumed that breakfast would be included in the price of the room at 7am the next day we found out we were WRONG! We also asked where the pool was upon checkin, he pointed to where the pool was, but didn't mention that it wasn't heated. So, we all go out to the pool only to find out that it is ice cold. Okay, maybe not ice cold, but so cold you couldn't go in beyond the first step. When a maintenance guy happened by, we asked him, he said the pool was 82 degrees. We told him that he really should check it, he checked with his hand and agreed that the pool was not 82 degrees and just kind of shrugged it off.

The next morning we were looking forward to breakfast. When checking with the front desk we found out that in fact a continental breakfast was not included. Yet another letdown.

I have stayed in a lot of places in my travels and for the money I must say that this hotel was charging what other chains charge when a continental breakfast is included.

Not sure we will be going back to this Marriot, or may just drop the brand all together.

What a letdown!

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYFFIFashionCenterGM, General Manager at Courtyard Phoenix Chandler / Fashion Center, responded to this review, November 17, 2011
iflyppginaz, thank you for your feedback regarding your most recent stay. We pride our guest on offering a great product with great service and when we do not do that we always use such feedback to make sure we improve. I apologize the pool was not at 82 degrees as it should be. It should have been heated proactively prior to the seasonal temperatures dropping where the heater is needed. We are a unique combination hotel which offers two brands in one building. The Fairfield Inn caters to a leisure or family traveler which includes a great continental breakfast with some hot options all included in a great room rate. The adjoining Courtyard has a Bistro style restaurant for breakfast and dinner with made to order food at great prices. The room rates at the Courtyard don'ty typically have breakfast included but we do offer breakfast for one packages on the weekdays and breakfast for two packages on the weekends for those guest who would like to have it included. This unique setup of multiple brands allows our guest to make a choice for what is the best accomodations for them all in one building. I am regretful that your experience was less than you expected and would love the opportunity to make it up to you on your next stay in Chandler. Please feel free to contact me directly at 480-684-1715. Regards, Hunter Carmichael General Manager
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Seattle, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 26, 2011

We recently stayed at the Courtyard Phoenix Chandler/Fashion Center for a family reunion. The rooms were nice and clean. The location is great as it is right off the freeway and close by to many restaurants and shopping. The only negative for me was how slow the elevators were. Aside from that, we really enjoyed our stay.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OC
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 7, 2011

Courtyard Phoenix Chandler is located off a main highway and right off the freeway which makes commuting to/from very easy. There is plenty of parking even though the lot is shared with an adjacent Fairfield Inn. When you enter the lobby, you are greeted with the staff at all times and are nicely suprised with the modern, even hip vibe of the lobby area. There are plenty of niche areas to have a bite, a cup of coffee, work on a computer, lounge, and just relax. The decor is in desert colors of sand, brown, rusty orange that are well coordinated. There is an interactive screen that you can use for restaurant locations, directions, etc, but the front desk was always there to help as well.

As for food, you can grab food early in the morning and can enjoy a beer or wine in the evening and also enjoy some food. Starbucks is in the lobby which is good for the coffee drinkers.

Had a room with 2 double beds that faced the front of the hotel. Room was very clean, large flat screen TV, and the decor is not of typical Courtyards hotel in the old green and beige colors. This hotel has the new scheme of rust and light yellow and the rooms feel much more modern - no more of the grandma decor. Bathroom had a little different design and had better lighting than I am used to in Courtyard hotels.

Only downside to this area is that there was road construction going on from 9:00 pm to 6:00 am during my stay and I was awakened 2 nights in a row by the noise. This is no reflection of the hotel and maybe there was less noise if your room faced the back of the hotel, but the noise could be heard. You may want to check with the hotel prior to booking to see if the construction is still going on.

Within a mile or so, there are lots of restaurants and shopping. The mall is just a stone's throw away with a Nordstrom, Dillards, and Macys. Besides the chain restaurants, there are some local restaurants close by in the Costco shopping center. Worth checking out those. Also, there are a couple of casinos within a 5 minute drive. Nice diversion for the evening.

Found the staff to be extremely friendly and helpful. I hope that this kind of Courtyard is the wave of the future. I typically don't care too much for Courtyards, but this hotel was great. I'd stay there again with no hesitation.

  • Stayed September 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard Phoenix Chandler / Fashion Center

Also Known As:
Courtyard Phoenix Chandler / Fashion Hotel
Courtyard Phoenix Chandler / Fashion Hotel Chandler
Address: 1100 S. Price Road, Chandler, AZ 85286
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #16 of 26 hotels in Chandler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Phoenix Chandler / Fashion Center 3*
Official Description (provided by the hotel):
The Courtyard Phoenix Chandler/Fashion Center is located just off of 202 and 101, putting guests minutes away from Sky Harbor Airport, as well as Phoenix Mesa Airport. It is also convenient to several golf courses, the Fashion Square Center, Lone Butte Casino, and the entire metropolitan area. The hotel offers an outdoor swimming pool and whirlpool, fitness room, and high-speed wireless Internet Access. Guest rooms feature luxury bedding, atop plush mattresses, and an in-room flat-screen TV. ... more   less 
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