Well, we decided to stay at this hotel mainly for location as we were taking some family that was visiting from Chicago to a nearby restaurant. We told them to make sure and bring their suits so we could enjoy the pool before going to dinner. When we checked in the front desk clerk told us breakfast would be served starting at 7am, wrongly we assumed that breakfast would be included in the price of the room at 7am the next day we found out we were WRONG! We also asked where the pool was upon checkin, he pointed to where the pool was, but didn't mention that it wasn't heated. So, we all go out to the pool only to find out that it is ice cold. Okay, maybe not ice cold, but so cold you couldn't go in beyond the first step. When a maintenance guy happened by, we asked him, he said the pool was 82 degrees. We told him that he really should check it, he checked with his hand and agreed that the pool was not 82 degrees and just kind of shrugged it off.
The next morning we were looking forward to breakfast. When checking with the front desk we found out that in fact a continental breakfast was not included. Yet another letdown.
I have stayed in a lot of places in my travels and for the money I must say that this hotel was charging what other chains charge when a continental breakfast is included.
Not sure we will be going back to this Marriot, or may just drop the brand all together.
What a letdown!
- Official Description (provided by the hotel):
- The Courtyard Phoenix Chandler hotel located off Highway 202 just 20 minutes from downtown via I-10 offers thoughtful amenities for the busy, tech-savvy traveler. Our state-of-the-art lobby features individual media pods, free WiFi and interactive GoBoard(R) for the most up-to-minute news, traffic & weather. Business travelers and vacationing families love our hotel rooms with free WiFi and flat-screen TVs. Some rooms even offer mountain views. When you stay with us, you'll enjoy healthy meal options at our onsite Bistro serving breakfast with Starbucks(R) coffee and dinner with bar service. The most convenient of Chandler hotels, we're minutes from Chandler Mall and offer a free shuttle service to the mall and nearby corporations (7am-10pm). After a busy day in the Phoenix area, take advantage of our fitness center, outdoor pool & patio with fire pit. With rates typically lower than downtown options and close proximity to Fashion Center, Diablo Stadium and Phoenix Raceway, we're the top choice of Chandler hotels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Orbitz, Cheap Tickets, Hotels.com, TripOnline SA, Marriott, Odigeo and Tingo so you can book your Courtyard Phoenix Chandler / Fashion Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Phoenix Chandler / Fashion Hotel Chandler