I have stayed at this hotel several times in the last few months. The staff is very consistent in representing this hotel very well. I stayed there for a week back in May 2014, and did not receive a letter that was supposed to be sent to me at the hotel. Despite the fact that I was no longer a guest at the hotel the staff was very helpful in keeping a look out for my letter. Assistant General Manager Dharmesh Bhakta went above and beyond for over a week after I checked out, in monitoring the mail for me. You will sometimes find Dharmesh at the front desk.
Aside from the staff, the hotel is very clean (carpets, towels, linen and surfaces. It also has one of the better breakfasts included. They have more variety from day to day that I have seen when breakfast is included.