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“Quiet, convenient, very friendly and helpful staff” 5 of 5 stars
Review of Comfort Inn Chandler

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Comfort Inn Chandler
2.5 of 5 Hotel   |   7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)   |  
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Ranked #4 of 26 hotels in Chandler
Seattle
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Quiet, convenient, very friendly and helpful staff”
5 of 5 stars Reviewed February 8, 2014

Originally booked 4 nights, but extended another 2 nights because its location to visitor attractions. All the staff, was extremely helpful and friendly. Especially like the extra-mile service when we mentioned we were doing some day hikes and the desk staff provided info to other areas we were not aware of. It was fairly quiet, (we had a room 3rd floor, facing north and on the east side away from I-10). The place was pretty well booked, but yet really heard few other people. Breakfast was normal for room price. The room price was competitive with other nearby locations. Stayed here because of other reviews and was not disappointed. Would definitely stay here again.

Room Tip: East end of building is further away from I-10, all rooms were non-smoking
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, Manager at Comfort Inn Chandler, responded to this review, February 19, 2014
Thank you so much for taking the time to write us a review. We appreciate all guest feedback. We are so happy to hear that you enjoyed your stay with us and got to experience our excellent service. We do our best to go the extra mile for each and every guest and in return we get incredible responses just like yours. I am excited to hear that you got to experience the wonderful things Chandler and Phoenix have to offer not to mention the excellent temperatures allowing all of your activities to be even more enjoyable. If you do come to Chandler again please come see us at the Comfort Inn Chandler- Phoenix South where you are always welcome.

Bridgette Bert
General Manager
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116 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Fords, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2014 via mobile

When we checked in on 1/18 for a week's stay, we found out that the incompetent Expedia system and personnel had not forwarded our prepaid reservation to the hotel. An exemplary evening reservations clerk hung in with us and did everything possible, including calling her off-duty manager, to make sure we were taken care of. She processed our reservation from a fax, although it was not the normal process. The staff has been absolutely professional. Warm, interested in our welfare, and a joy to work with. The rooms are newly renovated and very attractive. Everything was clean and the cleaning staff was excellent. The included breakfast was more than adequate with waffles, eggs, meat, cereals, juices and coffee. A great place to stay at a very good price. Would definitely stay again.

Stayed January 2014, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 26, 2014
Wow that you so much for this incredible review. We do have to apologize for your booking issues with Expedia but we are so glad that we could work together to get the error fixed. I am so glad that our front desk staff was quick to react and I will make sure to share your kind words with all of our employees.

We have done a complete remodel of our hotel just last year and we are hearing great responses from our guests like you. We have many great amenities like a full hot breakfast each morning. We do hope that you find your way back to Chandler, AZ and come see us again at the Comfort Inn Chandler- Phoenix South.

Bridgette Bert
General Manager
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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

We stayed here for 4 nights while we were on a mountain bike adventure in the area. The staff was friendly and helpful, the room was big and very clean, the beds were really comfortable and the shower had great water pressure and very hot. The rates are very reasonable also. This is now our Phoenix go - to hotel.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 26, 2014
We are so thankful that you could take the time to leave us a review. We are a newly remodeled hotel and have completely refurnished all the guest rooms. We are so glad that it met your approval. We are very competitively priced and are so happy that you found the best deal for you at our hotel. We welcome you back to the Comfort Inn Chandler- Phoenix South.

Bridgette Bert
General Manager
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Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 14, 2014

Great location! We needed a place that allowed pets and this was perfect. We have found when traveling, the "pet rooms" are usually the not so nice rooms....not the case here! Our room was clean, modern and quiet. The breakfast area was spotless and well maintained. All of the staff I came in contact with were great. Wendy checked us in and was very helpful answering all of our questions. Frank was very helpful when I wandered to the coffee pot at 5:00 a.m. I appreciate having coffee available throughout the day and night. We travel to Chandler often and this will be our "go to" place from now on!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 26, 2014
Thank you for taking the time to leave us a review. We appreciate all your kind words. We are so glad that you and your pets enjoyed your stay. We do accept dogs for a small fee per pet per night. I am happy to hear that you enjoyed many of of amenities including our full hot breakfast each morning. I will make sure the employees you mentioned Wendy and Frank get recognized for their excellent service making your stay that much more enjoyable. We do welcome you to visit us again and are looking forward to it at the Comfort Inn Chandler- Phoenix South.

Bridgette Bert
General Manager
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az
Top Contributor
155 reviews 155 reviews
41 hotel reviews
Reviews in 59 cities Reviews in 59 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed January 8, 2014 via mobile

15 minute drive south of airport. Great value. Much better rates than ones closer to airport. Excellent management and staff. So helpful and friendly. 24 hour beverages available in breakfast area. Very clean. Well maintained. Furnishings are all comfortable. Large flat screen TV. Complimentary breakfast. Very quiet. Plenty of parking. We will be back when in the area.

Stayed January 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 10, 2014
Thank you for leaving us such a wonderful review. We appreciate you taking the time to leave us such valuable feedback. We are so glad that you enjoyed your stay. Our hotel does have a great location off the I-10 and Chandler Blvd. We offer a full hot breakfast each morning with hot coffee 24/7. I do hope that you got to experience our many other amenities like our fitness and business centers. We do hope your travels bring you back to Chandler, AZ so you may stay with us again in the future.

Bridgette Bert
General Manager
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Vancouver, Canada
1 review
5 of 5 stars Reviewed January 4, 2014

stayed for 3 nights on new years day, and the front desk staff Frank being very helpful and friendly with requests, as well the breakfast was good with enough food choices, variety of services offered. overall it creates a decent stay for me and family, highly recommanded!

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 6, 2014
Thank you for taking the time to write a review of our hotel. We are so happy to hear that you enjoyed your holiday with us. I will make sure to share your kind words with Frank and the entire staff. We do offer a full hot breakfast along with our many amenities every day of the week including holidays. We do hope that we can provide you another excellent stay the next time you are in Chandler, AZ at the Comfort Inn Chandler- Phoenix South.

Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed here for 4 nights over Christmas. The staff was friendly and helpful, and the rooms were clean. The housekeeping staff even took care of our room on Christmas day. We have stayed in other hotels where no service was provided on Christmas day, so we were expecting similar treatment. But we were pleasantly surprised by the dedication of the staff. The free breakfast was basic with cold hard boiled eggs, yogurt, cereals, a waffle iron with two flavors of batter, and scrambled egg patties. The coffee choices came from a machine, and were mild, regular and strong in both decaf and caffeinated. Surprisingly drinkable! Our room was clean and quiet, despite its proximity to a very busy highway (I-10). This also meant easy access to everything. Husband is an extremely light sleeper, so the quiet was appreciated. The only con we experienced was that the light switch at the entry to the room had a motion sensor attached to it that turned the light on. A wonderful thought when you come into the room, but exceedingly annoying when you need to use the bathroom in the middle of the night. The light comes on and blinds you, which I surmise is the exact opposite of the intent. There are several small LED night lights, so the movement sensor is hardly necessary. Anyway, Husband put duck tape over the sensor, and problem was solved for the remaining 3 nights. Otherwise a completely enjoyable stay, and we would definitely stay here again!

Room Tip: 4th floor was exceptionally quiet.
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  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgette B, General Manager at Comfort Inn Chandler, responded to this review, January 2, 2014
Thank you so much for that great review. We are so happy that we could accommodate you so well. We do offer all of our amenities every day of the week including holidays. I am so glad to hear that you had a great holiday with us. Our location is close to the interstate 10 and loop 202 which makes it so great to get anywhere you need in the Phoenix area. We do participate in the latest technology for energy efficiency to reduce our footprint on resources. I do understand the inconvenience of the lighting switching on during movement in the room. I am working with our vendors to possible solution. If you ever find yourself in the Phoenix area again please come visit us at the Comfort Inn Chandler- Phoenix South.

Bridgette Bert
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Chandler

Also Known As:
Red Roof Inn Chandler Hotel
Red Roof Inn Chandler Hotel Chandler
Red Roof Inn Chandler
Chandler Red Roof Inn
Address: 7400 West Boston St., Chandler, AZ 85226 (Formerly Red Roof Inn Chandler)
Phone Number:
Location: United States > Arizona > Central Arizona > Chandler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Chandler
#5 Business Hotel in Chandler
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Chandler 2.5*
Official Description (provided by the hotel):
The brand new Comfort Inn Chandler, Arizona welcomes business and leisure travelers. Includes Free Hot Breakfast Buffet and Free Wireless High Speed Internet Access. Whether here for Spring Training, visiting family or your year end Fiscal meeting with your business, make Comfort Inn Chandler your home away from home. ... more   less 
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