I have been staying at this hotel for a couple weeks and I've waited to create a review until now. The location is pretty good for me, since it was a bit secluded and being next to the highway. (No noise to cause loss of sleep) however there are a couple things I must say were annoying.
The bathroom: Has a door that swings inward towards the shower on the other side which makes it a bit difficult to get around. Basically you cant shower with the bathroom door open.
The beds: The first time I stayed I had a balance between soft and firm, but the second time I stayed the bed was rock hard firm. Not my preference but I made do with what they gave me.
The food: I gulped down their sausage and egg combo (which never changed the entire stay there) and I could only do one day of this. Luckily there are a few restaurants and fast food joints nearby. Also there is only 1 griddle for these waffles everyone wants to have. This menu needs a re-haul and those paper eggs, gotta go! Also, use FRESH sausage, I had pieces that were burt on one side that led me to believe they were just reheated and old. Yuck. And sorry no hash browns or potatoes or fresh fruit. The best part of the day is supposed to be breakfast. I didn't even check if they had room service, I went out to eat every time. Come on chef.
Ensure you ask for a room with the type of bed you want. (Firm or soft) and ask to have them empty y...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for writing us a review. We do thank you for staying with us. I do have to apologize that your stay was not up to your standards. We have been completely remodeled as of last year and have all new furnishings including the mattresses. The mattresses are all alike and do not have a firm or softness choice to them. We do change our breakfast on a regular rotation of choices. We do have the highest quality items available for breakfast service each day. This includes cereals, oatmeal, fresh fruits, pastries, toast, bagels and hot items such as waffles, eggs and a meat. Please next time you find something unsatisfactory at our hotel please bring it to our attention and in most cases we can fix the issue right there and then. We do hope you will give us another chance to make it up to you. Come see us again at the Comfort Inn Chandler, AZ
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.